Braman BMW Jupiter

I have been buying cars for 35 years and this was the best experience I ever had with a dealership and sales person. Steve Lee was excellent in the before sale and after sale experience. He is a very k best experience I ever had with a dealership and sales person. Steve Lee was excellent in the before sale and after sale experience. He is a very knowledable sales person. I gave him the specifications we wanted on our car and he located one and had it shipped to the dealership in less than 24 hours. He gave us the most thorough review of all of the car's features. We also want to express our gradtitude to Clay Morrison. Clay was a complete professional and excellent to work with throughout the negotiation process. I am sure he was instrumental in getting our car so quickly. Thank you Braman for having two excellent employees at our disposal! More

Mr. Lee is the most thorough and knowledgable sales professional I have dealt with in 30 years. Wonderful and helpful in all my dealings with him. professional I have dealt with in 30 years. Wonderful and helpful in all my dealings with him. More

Jimmy K is an excellent sales person. He is very professional, and honest, a trait not often found in car dealings. I will seek him out for my next car puchase and would recommend him highly to any professional, and honest, a trait not often found in car dealings. I will seek him out for my next car puchase and would recommend him highly to anyone. More

The service staff were extremely kind, respectful and pleasant to deal with. All my questions and concerns were answered and taken care of. I will definitely use this office in the future for all my se pleasant to deal with. All my questions and concerns were answered and taken care of. I will definitely use this office in the future for all my service needs. More

Paul and Mike were very friendly and professional and they were not "pushy" salespeople. I was very comfortable throughout the entire process with both of them. they were not "pushy" salespeople. I was very comfortable throughout the entire process with both of them. More

We came in looking for a new car , after first receiving a quote from a competitor. Without any delay, we were provided with a price on two different cars, both of exactly fit our needs. In under an hour we a quote from a competitor. Without any delay, we were provided with a price on two different cars, both of exactly fit our needs. In under an hour we looked at both cars, had our current BMW appraised and were given a price that beat the competitor by $1,500. Mike Trapasso made the extra effort of inquiring about my military status, which provided me with an extra discount. This had not even been addressed by the competitor.He did a great job getting me the best price.There was no hype, pressure or delay. Even though we left late in the day Jim Lynch stayed to go through all of the details of the car, answer all of our questions and set up both of our I-phones on Bluetooth, which we had never used before. The car came equipped with Satellite Radio, however, the program needed to be installed.Rather than having us come back to the dealer, Jim drove to our house later in the the week with a loaner, picked up our car and made arrangements to have it returned it to us the next evening. Our car was returned to us by Nigel Simpson, who lives nearby, and he took the time to demonstrate the operation of the radio and answer all of my questions, even though it was late in the evening. He even apologized that the car hadn't been washed, because it was raining , and advised us that any time we were in the area, we could stop in for a complimentary car wash. Everyone we dealt with went out of their way to assist us, and overall it was an outstanding experience More

I went in with my bicycle and wanted to know if it would fit in an X1. Without asking any question, Mark immediately brought an X1 in front of the building in pouring rain and we verified that my bike would fit in an X1. Without asking any question, Mark immediately brought an X1 in front of the building in pouring rain and we verified that my bike would fit. Mark was so friendly and helpful, that we ordered a car in the next 30 minutes. More

The buying exterience was outstanding. The General Sales Manager, Mike Trapasso, was very helpfull and provided complete answers to every question. In past purcheses, at other dealers, I have been subjected Manager, Mike Trapasso, was very helpfull and provided complete answers to every question. In past purcheses, at other dealers, I have been subjected to the unpleasent sales merry-go-round, not the case here. The price was agreed to, the delivery scheduled determined and a hand shake sealed the deal. The car arrived per scheduled and the delivery was very professional. I could not have asked for a better experience. I fully expect to do business with this Dealer in the future and will share my very positive relationship with others. More

Steven was very helpful in showing different models, explaining the differences and was diligent in locating a vehicle the met our requirements. The manager worked well with us to agree to a price. A explaining the differences and was diligent in locating a vehicle the met our requirements. The manager worked well with us to agree to a price. All was perfect. More

We were very pleased with the experience, everyone we worked with was friendly and courteous. In addition our needs and wants we're listened doing during the entire sales process. worked with was friendly and courteous. In addition our needs and wants we're listened doing during the entire sales process. More