Braman BMW Jupiter

My last child got her license which meant we needed another car. I had not purchased a new car for over 15 years. My last purchase was a certified pre-owned X3-which I loved. In my household the tra another car. I had not purchased a new car for over 15 years. My last purchase was a certified pre-owned X3-which I loved. In my household the tradition is that when I'm "done" with a car it gets passed down to the oldest child living in the home with a license. So my daughter Shayna inherited the X3 and her twin (who waited 3 years to get a license because her sister drove everywhere) received Shayna's Toyota Matrix. I honestly didn't know if I wanted to have a car payment and considered just buying an inexpensive used car for Meghan and would continue to drive the X3. I liked how the X1 looked and the price point was great-so before I started to look for used I decided to test drive one at my neighborhood BMW dealership in Jupiter. I called ahead of time on my way home from work and spoke to Steve who said he would be happy to assist me and told me to come right over for a test drive. I Steve was so knowledgeable about the car and so enthusiastic without being high pressure that it took no time at all for me to realize that I "deserved" a new car. I test drove a silver X1 with red interior with awesome options and loved it, but I was a little unsure about the interior and whether or not I would grow tired of the color quickly. I had also wanted a white car-but now that I considering buying, I didn't want to wait weeks. I had to leave to pick up my daughter from work but I told Steve that I would let him know in the morning if I would be back to purchase the car. The next morning when I told him I was unsure still of the red, he said not to worry-he had a white with tan leather interior with the same options being brought in to the dealership for me to see! I am a very busy radio sales manager and knew that getting to the dealership on a Friday before 6 pm would be a challenge at best and I didn't want to let either car be sold to someone else before I could decide what I wanted. Within two hours a received a text message from Steve with a "video tour" of each of the vehicles starring Steve as the narrator! Who does that?? Not only were they hilarious, they were exactly what convinced me that I was definitely buying the car that day. I passed the phone around to my sales team so they could "vote" on which vehicle they thought suited me best and they all got a kick out of Steve's approach. I called Steve and told him to have the papers drawn up and to have the white X1 ready at 6pm! When my daughter and I arrived the car was backed in with a yellow and red SOLD sign with my name on it. Pretty cool. Steve greeted us, went over the keys, the interior protection, the lo-jack-lots of stuff before I went in to Gary in finance. Steve was so exuberant that you would have thought he just bought himself a car. Gary was just as awesome (not as intensely animated-that wouldn't be possible!!) and explained absolutely everything I was signing. While I was completing the paperwork, GSM, Bryon came in to congratulate me on my new car and thanked mr profusely for my business. Very nice. Then it was time to get into my new car for the first time. Steve showed my daughter and I everything (and I do mean EVERYTHING) that the car can do-all the fun features-even set up my phone for me! I don't really need to read the manual now! Overall the buying experience was a10!! I was pleasantly surprised because when servicing my X3 years ago I did not get the same experience from the West Palm Beach Braman location. The Jupiter Braman BMW is a totally different feel-friendlier and much more genuine. The only problem is that now a family tradition is over-with an experience this positive I believe I'll "deserve" a new BMW every 3 to 4 years so I'll be trading in and no longer handing down! Sorry kids-you're all in your twenties now and it's all about Mom! More

Bryan set the tone for a great experience. Jimmy didn't miss a detail, and was warm, friendly and knowledgeable. Not pushy. Marlen was great didn't miss a detail, and was warm, friendly and knowledgeable. Not pushy. Marlen was great More

Mark was extremely courteous and professional. It was a pleasure working with Mark, the store manager and finance manager. The BMW team did a wonderful job. pleasure working with Mark, the store manager and finance manager. The BMW team did a wonderful job. More

I thought Mark was very helpful and knew is subject. His Demo and comment on the car were very useful. There would be no hesitation i recommending Mark to any new customer. Demo and comment on the car were very useful. There would be no hesitation i recommending Mark to any new customer. More

This is the second car I've bought from Mark Bellew. I find him to be very professional and courteous. He is always helpful, prompt, and always willing to go the extra mile to make the client experience I find him to be very professional and courteous. He is always helpful, prompt, and always willing to go the extra mile to make the client experience as easy and painless as possible. More

We had a great experience purchasing our new BMW. Steven made us feel very comfortable during the buying process. At no time did I feel pressured to buy a vehicle. Thank you. made us feel very comfortable during the buying process. At no time did I feel pressured to buy a vehicle. Thank you. More

We enjoyed working with Mark and everyone else we came into contact with at BMW Jupiter. We would certainly recommend BMW Jupiter to friends. Thanks into contact with at BMW Jupiter. We would certainly recommend BMW Jupiter to friends. Thanks More

Mark and the whole Braman staff were professional which resulted in a very positive buying experience. Mark spent a considerable amount of time helping us decide the which vehicle was consistent with our resulted in a very positive buying experience. Mark spent a considerable amount of time helping us decide the which vehicle was consistent with our needs. He followed-up in a timely manner on all of out questions. We would definitely purchase another BMW from Mark. T&L Port St Lucie More

I love my new car. Great service. Will recommend to friends and family. Dealership was clean and accessible, offered to test drive the vehicle and jimmy was great. Thanks! friends and family. Dealership was clean and accessible, offered to test drive the vehicle and jimmy was great. Thanks! More

Jimmy is knowledgable and patient with his instruction. He understood that my last BMW experience was less than perfect and made sure it was the opposite this time around. Jimmy is kind and considerate wh He understood that my last BMW experience was less than perfect and made sure it was the opposite this time around. Jimmy is kind and considerate which is sorely lacking in some retail scenarios. More