Braman BMW Jupiter | Page 31

Steven Lee/Respect & Honesty The best sales man that we have encountered in a long time. Professional,honest & knowledgable about BMW , job very well done. We will be back and so The best sales man that we have encountered in a long time. Professional,honest & knowledgable about BMW , job very well done. We will be back and so will people we know and will send them to Steven Lee @ BMW Braman Jupiter Fl. Thank You Steven Lee, we Love our preowned BMW 128i Also everyone at the dealership was nice especially Marlin Randle the Finance gentleman the process was nice & smooth a pleasure. Mr. & Mrs Ray Jones More

Great car buying experience! Thanks Mark Bellew! This is my second car I have leased with Mark Bellew. He is super knowledgable on his BMW's, very friendly, and very patient. I would definitely recom This is my second car I have leased with Mark Bellew. He is super knowledgable on his BMW's, very friendly, and very patient. I would definitely recommend everyone to buy or lease their next BMW with Mark! Mark at Braman jupiter provides a great car buying experience, and Marlin in finance is super nice too! Thanks Mark! I love my new car :) More

Amazing Service! The service that Steve Lee provided was beyond my expectations. He did a great job and I left with a great experience and a beautiful new car! The service that Steve Lee provided was beyond my expectations. He did a great job and I left with a great experience and a beautiful new car! More

A Genuine, Honest Car Salesman: Steve Lee I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experience I called Braman BMW Jupiter, fortunately for me, Steve Lee answered the phone. From that point on, the experience was the BEST I have ever experienced. Steve was honest, genuine, and treated me with respect and kindness. He did not use high pressure sales tactics. He worked for me to get the deal that I wanted. I recommend him highly. I will definitely be a return customer. Everyone at the dealer is friendly. Marlin Randle handled the financial details!! Also, a very pleasant experience. No surprises!! It was worth the drive from Fort Lauderdale to get such great service. More

Delightful experience Steve Lee is the best car sales person I've ever dealt with. My first BMW was purchased through Steve. I called him when I was interested in another. Steve Lee is the best car sales person I've ever dealt with. My first BMW was purchased through Steve. I called him when I was interested in another. He is patient and never assuming. He makes you feel like your the most important person. Once you meet him you instantly feel the connection of a honest friend. I love my new car thanks Steve!!!!!! More

Great! The salesman, Steve Lee was extremely helpful. Steve was extremely helpful in our lease of a 2015 BMW X3. He taught us how to use all the features of the car and made sure that before we drove out Steve was extremely helpful in our lease of a 2015 BMW X3. He taught us how to use all the features of the car and made sure that before we drove out of the dealership that we didn't have any questions. We couldn't have asked for better customer service! More

Top notch experience Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom Working with Steven Lee was extremely rewarding. My wife and I appreciate an honest and expedient approach and it was refreshing being given a bottom line price and being treated with the utmost respect and courtesy throughout the process. There were no high pressure sales tactics and when my wife and I asked to "sleep on it" we were met with smiles and "...absolutely sleep on it. We'll be here for you." Again we were met with smooth sailing when it came to the finance side. The finance manager was able to buy down our rate lower than what USAA could provide and did not pressure regarding the high profit back side add-ons such as dent/ding protection. I would not hesitate to send a family member and will not hesitate to seek these professionals out for future automotive needs. These folks run a classy operation. More

Excellent customer service We had a great experience working with Steven Lee when leasing our new car. Steven is a professional, his knowledge of the car was exceptional. He was We had a great experience working with Steven Lee when leasing our new car. Steven is a professional, his knowledge of the car was exceptional. He was very thorough when delivering the car and made sure that we were knowledgable and comfortable with the car before we left the dealership. He assured us that should we have any further questions that we should not hesitate to call him. More

The good, the bad and the ugly Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to d Steven, my salesman, was very good. He was thorough, honest and genuinely wanted to work with me. My breaking point, however, was when I sat down to do the paperwork with Marlin, the finance guy, who THEN tried to upsell some very important insurance packages. Prior to my sitting down in his office, Steven, Bryan and I had reached a deal and Marlin almost blew it to smithereens! That business practice is BARBARIC! Those insurance packages should be a part of the up front negotiations. At that point, I was tired, hungry and I almost walked out of the dealership. Can you tell I was MAD! And lastly, why is it that service advisors don't return calls, especially when I just bought a new car??? Grrrrrrr........... More

Steven Lee is GREAT! Steven was great when my fiancé purchased her new BMW two months ago. At that time, I knew I would be coming back soon to see him for my own new BMW. Steven was great when my fiancé purchased her new BMW two months ago. At that time, I knew I would be coming back soon to see him for my own new BMW. As expected, he was fantastic. He did his best to locate the car that best fit my needs and to avoid ordering one from Germany, which I did not want to do. He walked me through each step of the way and made the purchase easy. He personally switched my license plate over to my new car, which is pretty standard, but like usual, Steven went above and beyond by transferring my school parking decal to the new vehicle as well. He made sure to follow up with me the next day just to make sure I didn't have any questions. I'll be sure to come back and buy more cars from Steven in the future! Marlin was also a pleasure to work with. He was prepared before we even got into his office and made the paperwork quick and easy. More