Braman BMW Jupiter

BMW is the ultimate Customer Service machine Dear BMW team, Wanted to thank Braman BMW as well as BMW corporate for an outstanding service during my most recent experience. I am a dedicated BMW Dear BMW team, Wanted to thank Braman BMW as well as BMW corporate for an outstanding service during my most recent experience. I am a dedicated BMW owner over 18 years and 11 cars. In December we had an unfortunate event and engine failed prematurely. Both Braman and BMW turned this disappointing event into a fantastic outcome. We received an excellent deal for a new car lease while BMW corporate kindly considered the circumstances and credited most of the loss. The net result is a very happy customer! As stated in the title, this event has proven to me that BMW team is also an ultimate Cusotmer Service machine! Special thanks to Lisa and Jim. Kind regards from your loyal customer, Vlad M More

M3 CS I made an online inquiry about a 2018 BMW M3 CS and Craig reaches out to me within minutes. He was eager to earn my business and told me he would go t I made an online inquiry about a 2018 BMW M3 CS and Craig reaches out to me within minutes. He was eager to earn my business and told me he would go to bat for me to get the best deal possible. He followed up with a personal email and told me we would be in touch first thing in the AM. When Craig called we were able to piece together a deal over the phone within an hour. I drove 4 hours to Jupiter and Craig was waiting for me with an ice cold water and a big smile. I’m looking forward to working with Craig and Brahman team on our next vehicle! More

Service center a complete rip off I’m at a Braman BMW in Jupiter right now getting an oil change and break fluid change, it cost me $509 (they took off $91 from the cost of the oil cha I’m at a Braman BMW in Jupiter right now getting an oil change and break fluid change, it cost me $509 (they took off $91 from the cost of the oil change not nearly enough!)😵 I feel like I’m getting screwed over. I signed and gave them the ok because I had no choice they said it needed to be done. Then they recommended replacement of motor mounts $1550/spark plugs $540. Yes congratulations, they were trained to take their faithful customers and take them over the coals once the warranty expires. Then 15 min later I ask the guy What they had completed and he told me the oil change so I said don’t do the brake fluid. He said ok then 15 min later he comes back and says it’s already done!!! I went to jiffy lube prior to and they told me they couldn’t do it because the nuts were bolted Too tight from my last oil change at BMW. I’m so disgusted!! Does anyone know a mechanic that works on BMW’s??? They say I now need to: -Replace spark plugs $321 -Replace Motor Mounts $1550 -Remove & Reinstall blower motor to remove debris in AC $321 I have a 2013 228i BMW 44k miles I’m disappointed and I have made it my mission to let everyone know about my experience today. Shameful and selfish. FYI even another BMW in NY told me that it was ridiculous!!! More

Great salespeople, no pressure I visited Braman BMW in Jupiter four times before deciding on the car I wanted to buy, and never once felt the pressure one normally has to deal with I visited Braman BMW in Jupiter four times before deciding on the car I wanted to buy, and never once felt the pressure one normally has to deal with at other dealers. I started working with Dan and then with James, and they were both great, and neither fought over the others' turf - they were truly a team. I worked with James H. the last two times I was there. He allowed me to take my time, was incredibly knowledgeable on each and every vehicle I asked about, and is a genuinely nice guy. After looking at both new and used cars, I finally decided on a lightly used 2018 740i with 3,500 miles - so far, it's amazing! The follow up and follow through from James, Nick (the manager at Braman), and the entire team has been terrific. I will have to go back for more lessons on how to use all the options available in the car, but Braman has already sent me several emails reminding me to schedule an appointment with a "BMW Genius", so I know they're ready and willing. More

Outstanding Sales Purchasing a new or used car from James Hartnett is an extrely enjoyable experience. James knowledge, experience and professionalism is second to none Purchasing a new or used car from James Hartnett is an extrely enjoyable experience. James knowledge, experience and professionalism is second to none. Most friendly and all the patience in the world. Thank you James I will be back! More

Best experience I've ever had in any car dealership no high- From the very beginning I walked onto the lot Ed met me made me feel very comfortable right from the get-go everyone in the whole place made me feel l From the very beginning I walked onto the lot Ed met me made me feel very comfortable right from the get-go everyone in the whole place made me feel like family very good experience very friendly made me feel very comfortable no high pressure absolutely awesome More

Best customer service Me Lee was very attentive and went out of his way to help us find the car we wanted it was a pleasure working with him and we will definitely be back Me Lee was very attentive and went out of his way to help us find the car we wanted it was a pleasure working with him and we will definitely be back in the future to do business with him again . Me Lee and all associates we came in contact with were very professional and courteous to our needs,. We will recommend this dealership to our friends. More

Braman Motorcars 5 stars We purchased a preowned Mercedes from Braman Jupiter. Our salesperson Steven Lee was very helpful and professional. If your looking to purchase a veh We purchased a preowned Mercedes from Braman Jupiter. Our salesperson Steven Lee was very helpful and professional. If your looking to purchase a vehicle contact Steven Lee Braman Jupiter More

We recently leased an X3 and X5 from James Hartnett. My wife and I have leased two BMW's from James Hartnett. He is extremely knowledgeable and not the least bit pushy. He is just a nice person who genu My wife and I have leased two BMW's from James Hartnett. He is extremely knowledgeable and not the least bit pushy. He is just a nice person who genuinely wants to help you find the right car for you. More

Top Notch Sales experience and Product I have been driving a BMW for three years and thought perhaps I should try something different. After I test drove the new X3 and met James Hartnett, I have been driving a BMW for three years and thought perhaps I should try something different. After I test drove the new X3 and met James Hartnett, I realized I needed to stick with the tried and true service and product that BMW provides. The exceptional drive and professional service cannot be beat. I normally despise the car buying/leasing experience, but James Hartnett made this a painless, even enjoyable, process. His professional, knowledgeable and pleasant demeanor truly made the difference. My husband and I were so pleased that my husband leased one too! All in all, a great experience. Thank you James and BMW. More