Braman BMW Jupiter

I wish I could give this review a zero. NEVER have we had worse service in our lives. We took the car in because the drivers side window would not come up. The service agent said they think it is the motor worse service in our lives. We took the car in because the drivers side window would not come up. The service agent said they think it is the motor and the part was in Jacksonville, but since it was a Friday it would not be ready until Tuesday. I said I would bring the car back and he said I had to leave it there. Every day I got a text saying they had no updates and when I questioned if the part was in he said the shop was backed up. On Thursday my husband called to say that we were going to come and pick up the car. The advisor said they just put it in the shop and would work on it first thing on Friday. He said he would be off but he would have another advisor call us by Friday at noon. No call. We kept calling and leaving messages. Finally at 4pm they called me and said they were returning my call. I said I want an update on my car. It had been there 8 days now. This fill in advisor said that he checked and the part would be in next Monday or Tuesday. So - we were lied to repeatedly. We picked the car up on Friday at 6pm. No apologies for what they put us through and we've lost 8 days. We have an appointment on Monday with Coggin. They even offered us a loaner car instead of an Uber ride home. We are new BMW owners and will never recommend Braman for service or purchasing. More

Great dealings with this company! Bought my car online from another State. Had it delivered. Everything went very smoothly! Highly recommend. Very efficient and helpful every step of the way! from another State. Had it delivered. Everything went very smoothly! Highly recommend. Very efficient and helpful every step of the way! More

Steven Lee / Sales I've purchased many vehicles over the years and have dealt with many sales people. Steven Lee is at the top of my list for overall customer satisfac I've purchased many vehicles over the years and have dealt with many sales people. Steven Lee is at the top of my list for overall customer satisfaction. The purchase was seamless, my time at the dealership was minimal, Steven respected my wishes for an expedited process. I highly recommend Steven Lee and Braman BMW Jupiter. Bari Verni More

Pauli’s the best Paul has great patience and always wants to be sure you are satisfied. He goes the extra mile and never loses patience. He never hard sells. He is t Paul has great patience and always wants to be sure you are satisfied. He goes the extra mile and never loses patience. He never hard sells. He is there to offer the best service and advice he can. This is the third BMW I have purchased from Paul. he is the only salesman in any brand car, who I have bought multiple vehicles from in my life. I always want to buy from him even if I don’t. I even stop by just to say hello. I highly recommend him More

great experience We were in market for a second vehicle and after reviewing and calling other dealers from True Car app and getting unsatisfactory results we decided t We were in market for a second vehicle and after reviewing and calling other dealers from True Car app and getting unsatisfactory results we decided to visit a local BMW dealer that was closest to us, Braman BMW in Jupiter,FL.We initially contacted them on email and were contacted by salesman, Dan Hall. He listened to our needs and scheduled a test drive for the X-1 we were interested in. After seeing and test driving the vehicle my wife decided she did not like the color . Dan showed us all the inventory on hand and even had the color of vehicle and options we needed transferred the next day from another Braman dealer for us to look at. After meeting our price we bought the vehicle and filled out all paperwork in less than 2 hours. Finance coordinator, Paul Newman was also great. It was a great experience and Dan was a fantastic person and representative of Braman motors. Would highly recommend Dan and this dealership! More