Brady Chrysler Dodge Jeep Ram
Bessemer, AL
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Horrible General Manager basically lies. I had made a deal to purchase used 2023 Ford F150 with him and put down the requested $500 deposit they accepted on 12/24/24 and the finance manager I had made a deal to purchase used 2023 Ford F150 with him and put down the requested $500 deposit they accepted on 12/24/24 and the finance manager had me fill out the financing application, ran my credit and even had arranged for the truck to be shipped to me. On 12/25/25 in the morning Jordan a manager there along with the finance mgr called and confirmed everything was going as planned. Then Jordan had to be the scapegoat for their worthless general manager, who didn’t have the courtesy or the guts to call me himself that evening around 6 PM to tell me that the general manager sold it to another individual. even though he took my deposit. This GM and dealership is totally unscrupulous and should be put out of business. At the very least, the general manager should be fired as he represents the worst of car salesmen. He is basically a scam artist that has no conscience about screwing potential customers. Stay away from this dealership at all costs. I will be contacting the State Attorney with a formal complaint. There is no star rating low enough to actually present how I feel regarding this dealership. More
My Experience in buying my 2 vehicles 2023 Jeep Wagoneer & 2024 Dodge Ram Laramie was nice & unstressful Darin Mitchell was helpful and through and both vehicles ready & detailed quick& help set up phones & 2024 Dodge Ram Laramie was nice & unstressful Darin Mitchell was helpful and through and both vehicles ready & detailed quick& help set up phones and options . More
I came in to look at a vehicle and I was met with a friendly smile by the sales person, Darrin Mitchell. He was very professional and knowledgeable about the cars. He knows his product! I am going to r friendly smile by the sales person, Darrin Mitchell. He was very professional and knowledgeable about the cars. He knows his product! I am going to refer my friends and family to Darrin. More
Looking for vehicle? Ask for Darrin Mitchell. With his exceptional knowlege and experience you will be satisfied with your purchase! Ask for Darrin Mitchell. With his exceptional knowlege and experience you will be satisfied with your purchase! More
Service department is horrible. Just because it states their technicians are certified, they are a joke. Their service department couldn't fix my four year olds battery powered jeep Just because it states their technicians are certified, they are a joke. Their service department couldn't fix my four year olds battery powered jeep. My husband had to send his truck to them for warranty work and their certified technicians broke more than they fixed. The dealership doesn't won't to make things right. We are now contacting an attorney which was the advice from Chrysler Care. That's who you're supposed to be able to contact for help when dealerships won't do right. The dealership has a 2.3 rating. Stay clear and read reviews. My husband didn't buy his truck from them but they were the closest dealership to handle the warranty work. Knowing what we do now, we'd drive out of state before dealing with Brady CDJR again. All staff have been very unprofessional. More
Beware of unprofessional sales staff. Called from an Internet lead I submitted to discuss the possible purchase of a vehicle. Was asked when I would come into the dealership. Stated Called from an Internet lead I submitted to discuss the possible purchase of a vehicle. Was asked when I would come into the dealership. Stated I was 1 1/2 hour away. Salesperson said they aren't interested in "going back and forth over the phone" (insert attitude) Too bad....Tiwana might have moved a vehicle if she had a more professional attitude. More
Read your paperwork thoroughly before signing. I put $10,000 down and they put $7,000 worth of fees on there. Needles to say I threw away money. Don't recommend this dealership and their untruthfu I put $10,000 down and they put $7,000 worth of fees on there. Needles to say I threw away money. Don't recommend this dealership and their untruthfulness. I can't stand an untruthful or helpful salesman. More
The dealership was okay but they jacked the price up on us basically taking advantage of us. The price was introduced at $24,900 but after purchasing it, they drove it up to $31,900. I have solid proof of us basically taking advantage of us. The price was introduced at $24,900 but after purchasing it, they drove it up to $31,900. I have solid proof of the price before it was raised. I feel that we were taken advantage of. Gonna research this further with my attorney More