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Fred Anderson Acura

Greenville, SC

4.8
1,782 Reviews
Fred Anderson Acura is ready to serve all your automotive needs. We’re proud to be part of the Anderson Automotive Group, a family business serving the Carolina’s for nearly 70 years. Our goal is to give every customer the friendliest, easiest experience in sales and service. Not only are we a great place to buy or service your vehicle, we also take tremendous pride in being a reliable community partner, supporting many worthy charities and organizations. Getting behind the wheel of a high performance Acura has never been easier. We invite you to shop an endless selection of Acuras here on our website or at 2450 Laurens Road, in Greenville. Searching for that perfect pre-owned vehicle? With one of the largest selections of high quality pre-owned vehicles, we will certainly have what you’re looking for. Need luxury service? Our service advisors and factory-trained technicians are ready to help you keep your vehicle running its best. Today, tomorrow, and for years to come, Fred Anderson Acura looks forward to serving all your automotive needs!
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2450 Laurens Rd

Greenville, SC

29607

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Showing 1,782 reviews

November 12, 2024

Great service and customer care by Derrick and Mike. Happy customer! Well done John and cece More

by John.sacht
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Culbreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Fred Anderson Acura responded

Hi John, thank you for the kind words! We're so glad to hear that Derrick and Mike took great care of you. It's always our goal to provide excellent service and make sure our customers are happy. We appreciate your feedback and look forward to welcoming you back soon!

November 12, 2024

Derrick is knowledgeable, hard working and all around great guy if you are looking for a new car go see him! The Dealership is also a great place to buy a car! More

by peterchip11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Fred Anderson Acura responded

Hi there, thank you for your kind words! We're thrilled to hear that Derrick provided you with excellent service, and we're proud to have him on our team. We appreciate your recommendation and look forward to helping you again in the future!

November 01, 2024

Great experience. They worked with us on price of our trade in. We were able to come to an agreement. Derrick was a great salesman. More

by dhwkns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Fred Anderson Acura responded

Thank you for the 5-star rating! We’re grateful for your support and can’t wait to welcome you back next time.

October 28, 2024

Derrick was so helpful while helping me choose my new MDX. He explained all the differences between the trims, and was not pushy at all. More

by JamalMack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Mulkey
Nov 02, 2024 -

Fred Anderson Acura responded

We’re so grateful for your five-star review! Thank you for your support. If you have any questions or need further assistance, feel free to reach out!

September 23, 2024

Derrick was great. The whole experience couldn’t have been better until the financing portion. He was extremely obnoxious pushing the maintenance plans He repeatedly a More

by mcresswell
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derrick McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Brown one star
Sep 29, 2024 -

Fred Anderson Acura responded

Hi there, we appreciate your feedback and are glad to hear Derrick provided great service. However, we sincerely apologize for your uncomfortable experience during the financing portion. We’ll address your concerns with our team to ensure this doesn’t happen again. Please feel free to reach out to our General Manager, Tim Pilipovic, at (864) 720-1970 if you’d like to discuss further. Thank you for bringing this to our attention.

September 16, 2024

When I checked in with the service advisor and gave him my name he looked up my records. Then he said, so this is your first visit with us? I said no this my third visit. After I went to the customer loung More

by dmmcavoy95
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricco
Sep 20, 2024 -

Fred Anderson Acura responded

Hi there, we apologize for the confusion during your visit, this is certainly not the level of service we aim to provide. Please feel free to contact our General Manager, Tim Pilipovic, at (864) 720-1970 to discuss this further. We appreciate your patience and value your feedback.

September 12, 2024

This is no regular dealership! You are joining the Fred Anderson FAMILY! Ken sold me my Tesla in October and my son bought a Toyota Tacoma with Jackson! The management here really More

by jessica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Hucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burgess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson McNutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Guillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Culbreth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Fred Anderson Acura responded

Thank you for the wonderful review, Jessica! We’re thrilled to hear that both you and your son had great experiences. At Fred Anderson Acura, we strive to make every customer feel like part of the family. We'll be sure to pass your comments along to Ken and Jackson, they'll be glad to hear them! We look forward to assisting you with any future needs. Have a great weekend and take care!

September 11, 2024

Tom provided excellent service during our first car maintenance appointment. Got us in and out and was especially accommodating to our family while we dealt with our little ones. More

by etrattray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Elgin
Sep 13, 2024 -

Fred Anderson Acura responded

Hi there, thank you for your kind feedback! We’re delighted to hear that Tom provided excellent service and was accommodating to your family during your first car maintenance appointment. We look forward to serving you again in the future!

September 10, 2024

Got me in and out on time and very good service. Even short staffed, Thomas made sure I was on time to work. More

by mebhenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Elgin
Sep 13, 2024 -

Fred Anderson Acura responded

Hi there, thank you for your feedback! We’re glad to hear that Thomas provided excellent service and ensured you were on time despite being short-staffed. We appreciate your kind words and look forward to assisting you again!

September 09, 2024

The process and experience from start to finish was great! We were greeted quickly, the staff was knowledgeable and friendly, and follow up was spot on! I’d highly recommend them to anyone. More

by Mike
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick McAlister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Fred Anderson Acura responded

Thank you for the fantastic review, Mike! We’re thrilled to hear that your experience from start to finish was great and that our team provided friendly and knowledgeable service. We appreciate your recommendation and look forward to assisting you again! Enjoy your weekend.

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