Brad Deery Motors

Excellent experience! Couldn't be happier with the service I got. I dealt with Mike then Jack and they both have their "stuff" together. Very kind and professional got the Couldn't be happier with the service I got. I dealt with Mike then Jack and they both have their "stuff" together. Very kind and professional got the vehicle I wanted at a great price with no stress. I had gone to a dealer previously about 15 miles south and was treated like dirt. That was my mistake and will never happen again! Thanks to all of the Deery Team! Including the kind lady on the phone and the other salesmen who helped out. One satisfied customer here.... Z More

very disappointed My father took my 16 year old to buy a truck he thought buying from a dealership would be best for her first vehicle. Boy was he wrong! He test drove My father took my 16 year old to buy a truck he thought buying from a dealership would be best for her first vehicle. Boy was he wrong! He test drove the truck came back said it's cutting out they took it in tweaked it enough to drive it home which was a 45 min drive. When we got it home multiple issues with it! No catalytic converter breaks rusted almost completely out when my brother took a look at it two of the spark plugs barely in. I'm not upset about the extra money spent to make it a safe vehicle I'm more upset that the owner flat out said we don't give a f what's wrong with it your responsiblity! They put my child at risk going 70 miles an hour on highway to get home. Complete disregard for someones life just for a quick Buck! Will never recommend anyone to this place! Thanks to a real mechanic n caring friends the truck is almost completely brand new. Thankfully nothing happened because I'd hold them responsible for my daughters life! More

My boyfriend and I went to Brad Deery on a Saturday to look at a few vehicles and trade in his 1999 Chevy Silverado. We worked with Randy Schoop, who was very professional, knowledgeable and patient with look at a few vehicles and trade in his 1999 Chevy Silverado. We worked with Randy Schoop, who was very professional, knowledgeable and patient with the number of vehicles that my boyfriend was interested in. We chose a 2011 Chevy Impala. Randy was a great guy to work with and we would recommend working with him. However, it was when we got to the financing part of the deal where we ran into problems. We worked with Carrie Rowan. Right from the beginning she was unfriendly and hurried through all questions we may have had. We sat there for 2 1/2 hours waiting to get approved and ended up having to leave without the car because we did not have some of the correct paperwork (admittingly our fault). Even though Carrie promised on the phone before we drove down that what we had would be acceptable. We waited until Monday morning to return and went through the same steps. Carrie kept pushing the extended warranty on my boyfriend which would increase his car payment an extra $60 a month, figuring it to add an extra $3,900 on the loan. PLUS, we live in Dubuque and we would have to drive the car 45 miles to Brad Deery to get fixed. When he finally caved, I stood my ground and told her that it was not needed, as the vehicle already came with engine and transmission warranty for up to 100,000 miles. Carrie became very irate that I made him change his mind because, IT WASN'T WORTH IT. She started slamming things on her desk and became VERY unprofessional. She told my boyfriend of 4 years that I wasn't looking out for his best interest. Carrie needs to reevaluate how she treats her clients, because if that would have happened in the beginning then Brad Deery would have lost a sale and future customers to come. We thank Randy for his help and are very pleased with the car. More

I have had several experiences at Brad Deery motors, some good, some not so good. My last experience in mid July 2013 will be the last time I ever step foot into Brad Deery Motors. I went to the dealership good, some not so good. My last experience in mid July 2013 will be the last time I ever step foot into Brad Deery Motors. I went to the dealership to look at a 2010 Impala that they had. They had the car listed for $12,500. I went with the intention of trading a 2005 Impala SS. When they presented their offer for my trade ($2000), I got up and left the dealership. I made it very clear that I was not happy with their crappy trade offer. I, at that point was done with that particular deal and with Brad Deery Motors. For some weird reason before I could even get home (approximately 15 mins.), I received a phone call from Jim stating that he had "talked" with some other staff and they all the sudden where willing to come up with an extra $1000 for my trade ($3000). I at that point told Jim over the phone that I was so pissed off with my experience that I was not even going to give any thought to their second trade offer at that time. I received 3 more phone calls that same day, as well as 2 other calls over the next several days from them trying to get me to come back and trade my car. Throughout all of my conversations Jim kept telling me how they (the dealership) were "underwater" on the car that I was looking at (meaning they were selling it for less than they paid for it, REALLY HOW DUMB TO THEY THINK WE ARE!!!), and that they were afraid that they weren't going to get their money back out of my car. Several of the times that Jim called me I ended up hanging up on him because he was less than professional. The last time I spoke with Jim on the phone, I advised him that I was not going to be trading my car, that I was going to keep it and sell it outright, his response was "yeah, go ahead and do that and then come back because without a trade we can make you a better deal". I advised him at that point that I would not be returning to Brad Deery Motors for anything...EVER........ More

We went in to Brad Deery Motors on Memorial day to buy a new 2013 Dodge Caravan and worked with Ron Keitel. They were very busy, but very organized for how buy they were. We found Ron to be very sharp on new 2013 Dodge Caravan and worked with Ron Keitel. They were very busy, but very organized for how buy they were. We found Ron to be very sharp on the vehicle, able to answer any questions that we had without having to look into it. The price on the van was fair, and the financing was easy to arrange. So far, so good. Would return to purchace another vehicle. More

Jim Schiffer my sales person and Kelly the Internet consultant were profession and friendly. Everything was completed (purchase and trade-in ) in a couple of hours. I rated price as good, that was consultant were profession and friendly. Everything was completed (purchase and trade-in ) in a couple of hours. I rated price as good, that was in relation to my trade in. I felt it was low but in the end they did give a little extra. The pricing on the 2013 Grand Cherokee was very aggressive in a good way. More

When we arrived, the vehicle we were going to look at was being test driven already. Darren was very helpful to find another vehicle that was similar to what we were looking for. Darren also helped us find being test driven already. Darren was very helpful to find another vehicle that was similar to what we were looking for. Darren also helped us find an antenna since the one on the vehicle we purchased was too long. Not sure that I got a great deal on my trade, but overall I'm happy with my purchase. More

Agreed on lease payment on new Cadillac and was switched to US Bank instead of Ally in the F&I office. When I threatened to leave over the $395 disposition fee charged by US Bank, Charlie promised to fix t to US Bank instead of Ally in the F&I office. When I threatened to leave over the $395 disposition fee charged by US Bank, Charlie promised to fix the deal with Ally the next day. I told them as I was leaving to not process the paperwork because I may have to return the car if they don't do as promised. Well, they indeed made no effort to make the correction to the lease deal and basically told me to piss off. I met the internet salesperson Jacob when I arrived. While he pretended to chat with me he was looking all around the dealership with complete disinterest. I was assigned to the salesperson Darren who had absolutely no product knowledge whatsoever. I provided him with an education about the ATS. He was friendly enough, but he also looked all around as I was speaking. While I won't go so far as to say I was lied to, I will say I was mislead and dismissed after I signed the paperwork. I take responsibility for my accepting the deal and signing but the experience was very subpar. The dealership is old fashioned and not in a good way. They refused to work with me by email (unlike Billion in Iowa City) requiring me to drive an hour before they'd provide a lease payment. Once I arrived, the sales experience was totally regimented. First we do this, then we do that, I'll drive off the lot and you can drive back, next we fill out this form, next is this step. It's a very inflexible and somewhat cold experience. I will never buy or lease another car from this dealership and regret the moment I contacted them. Every time I get in my car, I feel a little sick to my stomach. More

This is the second vehicle I have purchased from Brad Deery. Both times the experience was great. Sefadin helped me find just the right car for me and I'm very happy with my choice. Deery. Both times the experience was great. Sefadin helped me find just the right car for me and I'm very happy with my choice. More

Very good customer service. We contacted Kelly via the internet. She was very helpful. We scheduled our appt and were greated by a smily Ms. Kelly. She had us speak with Savo. Not sure if I'm spelling internet. She was very helpful. We scheduled our appt and were greated by a smily Ms. Kelly. She had us speak with Savo. Not sure if I'm spelling correctly. He was very knowledgeable regarding the car. He went with us on a test drive and had us do an in building inpection due to the rain. Beautiful car! The paperwork was handled quickly and professionally. We will recommend Brad Deere to family and friend! More