Brad Deery Motors

Great team . Salesman Ken was great,extremely courteous, knowledgeable, got me a new jeep within my price range . Dan,sales manager work extensively to get me th . Salesman Ken was great,extremely courteous, knowledgeable, got me a new jeep within my price range . Dan,sales manager work extensively to get me the payment amount I wanted. More

Confused with everything from the beginning When I first came in a sales rep greeted me asked what I was doing. Told him I was wanting to look for a car he said okay go into wait room and someon When I first came in a sales rep greeted me asked what I was doing. Told him I was wanting to look for a car he said okay go into wait room and someone will come get you. Waited a little over 5 mins and the same guy says okay come with me. Then I followed him to his cubical and was confused since I waited as he ended being my sales guy. Didn't know his name so had to introduce myself and asked what his name was. He wanted to ask a few questions, asked about trade in. I said yes and told him the amount he then said oh wow you owe a lot still on it. Finally ended up test driving it, it was a nice car. He then said while test driving you might be better off just selling to a private owner and are you sure your bank will finance all of it? We go back to the office to "crunch" numbers. I already got other quotes from dealers and looked to see what my vehicle was worth. He comes back to me with an insulting price. I asked him to repeat it. I was offended that the number he offered was over 5 grand different then other local dealers. He then gives a half smile saying oh are the others giving you a few hundred more? No sir they are giving me thousands more. I would not recommend this place to anyone. More

Satisfied as always We had another great experience at Brad Deery. We have an exceptional relationship with our sales rep Randy Schoop. Look forward to our next purchase We had another great experience at Brad Deery. We have an exceptional relationship with our sales rep Randy Schoop. Look forward to our next purchase in a couple years. Robert Meyer Dubuque More

first time buyer We bought a Town and Country Van {used} in May 2014. We Had a few issues with it having to bring back multiple times ask Tim. He made sure that everyt We bought a Town and Country Van {used} in May 2014. We Had a few issues with it having to bring back multiple times ask Tim. He made sure that everything was taking care of in a timely manner. We did add on extra work that Tim had suggested under the hood. We will see what happens with that so far so good. We live in Davenport and did decide this year to have oil changes done there and keep all future maintenace with Brad Deery. I do want to thank Mike Brokus for selling and Tim in service for taking the best care of us. Please let them know and look forward to seeing you all again, on a good note! Happy New Year Thanks Kennedy and Jodi mHeaton More

Service on my 2010 Ram 2500 Tim Jones from Service took good care of me and my truck recently. During a routine oil change the staff noticed a few other items that needed attenti Tim Jones from Service took good care of me and my truck recently. During a routine oil change the staff noticed a few other items that needed attention. Tim did a great job of explaining what needed to be done and was able to explain when a generic replacement was good enough and when an upgrade might be beneficial. His initial cost estimate was on the mark which included a combination of recall, warranty and out of pocket costs. More

Great Salesman My wife and I leased a 2016 SRX last week. Salesman Ron Keitel provided excellent service. He answered all of our questions and completely explained My wife and I leased a 2016 SRX last week. Salesman Ron Keitel provided excellent service. He answered all of our questions and completely explained the technical aspect of the vehicle. What really impressed me was the fact he stayed after the dealership closed down on the Wednesday night before Thanksgiving to make sure we understood everything. He was a true professional. I would recommend him to anyone interested in purchasing a vehicle. More

Excellent experience! Couldn't be happier with the service I got. I dealt with Mike then Jack and they both have their "stuff" together. Very kind and professional got the Couldn't be happier with the service I got. I dealt with Mike then Jack and they both have their "stuff" together. Very kind and professional got the vehicle I wanted at a great price with no stress. I had gone to a dealer previously about 15 miles south and was treated like dirt. That was my mistake and will never happen again! Thanks to all of the Deery Team! Including the kind lady on the phone and the other salesmen who helped out. One satisfied customer here.... Z More

very disappointed My father took my 16 year old to buy a truck he thought buying from a dealership would be best for her first vehicle. Boy was he wrong! He test drove My father took my 16 year old to buy a truck he thought buying from a dealership would be best for her first vehicle. Boy was he wrong! He test drove the truck came back said it's cutting out they took it in tweaked it enough to drive it home which was a 45 min drive. When we got it home multiple issues with it! No catalytic converter breaks rusted almost completely out when my brother took a look at it two of the spark plugs barely in. I'm not upset about the extra money spent to make it a safe vehicle I'm more upset that the owner flat out said we don't give a f what's wrong with it your responsiblity! They put my child at risk going 70 miles an hour on highway to get home. Complete disregard for someones life just for a quick Buck! Will never recommend anyone to this place! Thanks to a real mechanic n caring friends the truck is almost completely brand new. Thankfully nothing happened because I'd hold them responsible for my daughters life! More

My boyfriend and I went to Brad Deery on a Saturday to look at a few vehicles and trade in his 1999 Chevy Silverado. We worked with Randy Schoop, who was very professional, knowledgeable and patient with look at a few vehicles and trade in his 1999 Chevy Silverado. We worked with Randy Schoop, who was very professional, knowledgeable and patient with the number of vehicles that my boyfriend was interested in. We chose a 2011 Chevy Impala. Randy was a great guy to work with and we would recommend working with him. However, it was when we got to the financing part of the deal where we ran into problems. We worked with Carrie Rowan. Right from the beginning she was unfriendly and hurried through all questions we may have had. We sat there for 2 1/2 hours waiting to get approved and ended up having to leave without the car because we did not have some of the correct paperwork (admittingly our fault). Even though Carrie promised on the phone before we drove down that what we had would be acceptable. We waited until Monday morning to return and went through the same steps. Carrie kept pushing the extended warranty on my boyfriend which would increase his car payment an extra $60 a month, figuring it to add an extra $3,900 on the loan. PLUS, we live in Dubuque and we would have to drive the car 45 miles to Brad Deery to get fixed. When he finally caved, I stood my ground and told her that it was not needed, as the vehicle already came with engine and transmission warranty for up to 100,000 miles. Carrie became very irate that I made him change his mind because, IT WASN'T WORTH IT. She started slamming things on her desk and became VERY unprofessional. She told my boyfriend of 4 years that I wasn't looking out for his best interest. Carrie needs to reevaluate how she treats her clients, because if that would have happened in the beginning then Brad Deery would have lost a sale and future customers to come. We thank Randy for his help and are very pleased with the car. More

I have had several experiences at Brad Deery motors, some good, some not so good. My last experience in mid July 2013 will be the last time I ever step foot into Brad Deery Motors. I went to the dealership good, some not so good. My last experience in mid July 2013 will be the last time I ever step foot into Brad Deery Motors. I went to the dealership to look at a 2010 Impala that they had. They had the car listed for $12,500. I went with the intention of trading a 2005 Impala SS. When they presented their offer for my trade ($2000), I got up and left the dealership. I made it very clear that I was not happy with their crappy trade offer. I, at that point was done with that particular deal and with Brad Deery Motors. For some weird reason before I could even get home (approximately 15 mins.), I received a phone call from Jim stating that he had "talked" with some other staff and they all the sudden where willing to come up with an extra $1000 for my trade ($3000). I at that point told Jim over the phone that I was so pissed off with my experience that I was not even going to give any thought to their second trade offer at that time. I received 3 more phone calls that same day, as well as 2 other calls over the next several days from them trying to get me to come back and trade my car. Throughout all of my conversations Jim kept telling me how they (the dealership) were "underwater" on the car that I was looking at (meaning they were selling it for less than they paid for it, REALLY HOW DUMB TO THEY THINK WE ARE!!!), and that they were afraid that they weren't going to get their money back out of my car. Several of the times that Jim called me I ended up hanging up on him because he was less than professional. The last time I spoke with Jim on the phone, I advised him that I was not going to be trading my car, that I was going to keep it and sell it outright, his response was "yeah, go ahead and do that and then come back because without a trade we can make you a better deal". I advised him at that point that I would not be returning to Brad Deery Motors for anything...EVER........ More