Bozarth Chevrolet

Customer service poor and upselling excellent I made an appointment in advance to have a new key and fob programmed for one of my trucks. The service agent showed me to the waiting room, told me I made an appointment in advance to have a new key and fob programmed for one of my trucks. The service agent showed me to the waiting room, told me it would be one hour and said he would come and get me when the work was done. Two hours later I went to the desk to inquire what was taking so long. I was told the tech said I needed new front brake shoes and that he had time to do it then. I said no thank you and was told to wait for the fob/key paperwork. Complaints: the service agent CALLED me on my cell phone an hour into the appointment to advise me of the brake pads. I did not answer the phone as it was an unknown number and assumed to be a telemarketer. He could have walked over to the waiting area to tell me this rather than leaving me sitting an additional hour (or possibly longer had I not investigated the lengthy wait). What was the tech doing looking at brake pads when I came in for a fob programming? The "low coolant" light was on on the dash board that they never mentioned. Nor did they mention that this particular truck is under a recall for defective block heaters, that I found out about after the appointment. WOW! More

Amazing Service Frank was amazing! His customer service is something that I would consider to be grade A. Thank you so much Frank for the help you provided today. Frank was amazing! His customer service is something that I would consider to be grade A. Thank you so much Frank for the help you provided today. More

GREAT EXPERIENCE It's been a long time since I have truly had a Great Experience at a car dealership. John Brendlinger and the team were Famtastic and Great to do bus It's been a long time since I have truly had a Great Experience at a car dealership. John Brendlinger and the team were Famtastic and Great to do business with! More

Great dealership experience! I purchased a vehicle today at Ed Bozarth Cheverolet and my sales representative with Frank La Rosa. And all honesty I can’t remember the last time I purchased a vehicle today at Ed Bozarth Cheverolet and my sales representative with Frank La Rosa. And all honesty I can’t remember the last time that I worked with a better sales person when purchasing a vehicle! Frank was honest, patient, a delight to work with and truly helped me get in the right vehicle that meet my financial needs and circumstances. I would absolutely recommend Frank La Rosa and Ed Bozarth Cheverolet for your next whichever purchase. He will take the time and sincerely work with you without pressure. You will not be disappointed I certainly wasn’t !!! More

Great experience I have been working with James for about 6 months now. He has been very patient in the process of finding the right truck. It was a great experience I have been working with James for about 6 months now. He has been very patient in the process of finding the right truck. It was a great experience and we will return again for our next purchase. More

Chris Hayden/ Salesman Chris did a wonderful job with my daughter. He interviewed her and asked her specific questions on what she was.looking for. This saved a lot of time, Chris did a wonderful job with my daughter. He interviewed her and asked her specific questions on what she was.looking for. This saved a lot of time, plus she had picked out a few cars, before we got to the dealership. Also, there was no pressure put on us to buy anything However due to his s as lesmanship ethics and knowledge, we did. Great job Chris More

Fantastic One of the best, cleanest, and most friendly dealerships I have ever been to. Would highly reccomend. Nick and Justin were great and very easy to work One of the best, cleanest, and most friendly dealerships I have ever been to. Would highly reccomend. Nick and Justin were great and very easy to work with! More

Salesman review Was very knowledgeable and worked with us on the car that best fit our need. Was great to work with and friendly. Would recommend John. Was very knowledgeable and worked with us on the car that best fit our need. Was great to work with and friendly. Would recommend John. More

Bought Daughter’s First Car Justin and Tim helped us to buy my daughter’s first official car. They answered all our questions and showed us all the safety feature to make sure th Justin and Tim helped us to buy my daughter’s first official car. They answered all our questions and showed us all the safety feature to make sure that she felt safe. They even addressed her with all information instead of just talking to my wife and I. Great dealership with great people! Would highly recommend! More

Quick, easy and no hassle! Tim Cook was friendly and helpful. He made a point of telling us that, if we couldn’t find the right vehicle, we would still be friends. But of course Tim Cook was friendly and helpful. He made a point of telling us that, if we couldn’t find the right vehicle, we would still be friends. But of course we found the perfect Tahoe. More