Bozarth Chevrolet

Each time our truck needs work or even an oil change, the service team is very helpful and friendly. Roy has been great to work with and we appreciate the time he put into finding a transmission for us and u service team is very helpful and friendly. Roy has been great to work with and we appreciate the time he put into finding a transmission for us and updating us through the process. More

Went for computer problem. End up having to get battery replaced and computer updated. Was there for almost 7 hours, computer kept crashing. Shouldn’t have taken that long. The End up having to get battery replaced and computer updated. Was there for almost 7 hours, computer kept crashing. Shouldn’t have taken that long. Then the extended warranty that you guys said to buy and would cover things like this, ended being it doesn’t cover it. One up on you! So frustrating! Yes you guys covered some of the cost, but in reality we should have only had to pay for the battery. More

We have been with this dealership for over 20 plus years and they are wonderful for sales and service. Nick McIntosh is our favorite for sales, he is knowledgeable, thorough with his handling of details, he and they are wonderful for sales and service. Nick McIntosh is our favorite for sales, he is knowledgeable, thorough with his handling of details, helpful to get vehicle set up and works hard to get us the best price for our trade ins. In service we are thankful for Greg Ruybal he is a great guy and takes good care of us and has for many years! All of the folks who have been there for us from finance to the deal decision makers have been the best to work with. Thanks Bozarth Chevrolet! More

Service department is oitstanding! Despite higher rates, the quality is worth it! I have dealtg with 2 advisors so far (Erin and Ace) and bothe have been very custormer oriented! Tha Despite higher rates, the quality is worth it! I have dealtg with 2 advisors so far (Erin and Ace) and bothe have been very custormer oriented! Thank You! More

Our salesperson, Matt was very knowledgeable about the specifics of our vehicle, how it compared to other trim levels and how it compared to other full size suv brands. He was not at all pushy, just avail specifics of our vehicle, how it compared to other trim levels and how it compared to other full size suv brands. He was not at all pushy, just available to answer any of our questions. I can definitely be a difficult customer as I thoroughly research specs, comparisons and various costs for each addition or trim package. I have a lot of questions, I mean it's a huge purchase. He was great and very patient with us! Now for the painful part #1- the numbers.... it was not at all painful for us. We told him what we wanted to make it work for us, it was realistic, and he made it happen. Now on to painful part #2- the finance department... we met with Daniel. It was absolutely the EASIEST, FASTEST and most PLEASANT experience I've ever had in any finance department! He did not try to bully us into purchasing crap that was completely unnecessary (like GAP insurance). He simply laid out what they offer for extended warranty and other options, why certain ones may or may not benefit us and the associated costs. We said no on most everything and we DIDN'T then spend the next 30 minutes arguing back and forth just defending our decision. He had us in and out of there in less than 15 minutes which is a record for us! Overall, we were very impressed with the entire process. Anyone in Colorado looking for a Chevy needs to go to Bozarth in Lone Tree and ask for Matt and Daniel if they like a pain free car buying experience. 👍 More

Sales department is a disgrace. Fleecing the customers to make a buck. I would never buy a vehicle from this outfit. Market adjustment of $7,000 added to MSRP is just plain dishonest and unethical. I c to make a buck. I would never buy a vehicle from this outfit. Market adjustment of $7,000 added to MSRP is just plain dishonest and unethical. I can't believe that consumers gullible enough to pay the jacked up price. Good luck getting repeat customers. More

Walked out!!! Tried in vain to come to a deal on a used car. After 2 visits & several hours of details, price, fixes, etc being discussed, we realized that nothing Tried in vain to come to a deal on a used car. After 2 visits & several hours of details, price, fixes, etc being discussed, we realized that nothing Cameron said was true. We then spoke to the general manager, Samatha, and she was not the least bit concerned about the apparent lies of her staff. It got worse from there when she said the price we negotiated was not approved. She did not try to appease us. We walked out & will never be back. DO NOT give this dealer your business. We would give ZERO stars. More

Disappointing Leased a new truck. Matt, our salesman was great with the upfront bargaining. However, my son noticed white spots on the top of the hood. Matt said th Leased a new truck. Matt, our salesman was great with the upfront bargaining. However, my son noticed white spots on the top of the hood. Matt said they were paint spots and would come off. They were actually rock chips. Either Matt life or had no clue. He wasn’t knowledgeable about the vehicle at all. Got the clear bra on before chips could be repaired. My son called Matt and the GM... it’s been two weeks and still no return call. Then my financing got screwed up and I have to drive all the way to sign new papers. Daniel in finance has called me several times. The follow up service is horrible and extremely disappointing. Buying or leasing a new vehicle should be a wonderful experience but I’m frustrated and not excited at all about my new truck. Will never go back to this dealership again and would not recommend at all!! I thought Med Ved was bad when I bought my Avalanche 13 years ago but Ed Bozarth... you blew them out of the water with bad customer service!!!! More

Horrible! They fit the 3 "T's" perfectly..... TERRIBLE integrity, TERRIBLE ethical standards, and TERRIBLE customer service! My husband and I visited this de They fit the 3 "T's" perfectly..... TERRIBLE integrity, TERRIBLE ethical standards, and TERRIBLE customer service! My husband and I visited this dealership on a Saturday afternoon. We were extremely interested in seeing and most likely purchase a Chevrolet Traverse that day. Matt the salesman greated us and we went looking for the car we came to see. After walking around forever we went inside only to find out that it was in thier auto body shop due to getting hit in the parking lot. He said it would be back on Thursday and we could come look at it then. That was fine, no big deal. We went back to his office to run the numbers with him and put down a $500 refundable deposit. He said that they would hold the car for us, and once held a car for a gentleman for a considerable amount of time while he was waiting for his retirement checks. He asked if we had financing set up, we did not, but explained to him it was just a phone call away. We left extremely happy and excited to be purchasing a car that would fit our family better (3 boys). Tuesday afternoon Matt reached out to my husband saying that his used car sales manager Joe was wanting to make sure we had financing in place. My husband called his bank, was approved right away, and let Matt know. Matt also mentioned the car would be back on Wednesday if we wanted to come then. My husband explained to him that due to our sons martial arts schedule (our oldest is on team USA competing in the Worlds tournament in November so we have boxing four days a week and his regular black belt classes three days a week) we wouldn't be able to come in until Thursday. Wednesday afternoon my husband received a call from Joe saying that he sold the car to someone else and we could come back and get our deposit. Are you freaking kidding me?!? We felt extremely cheated and disrespected. My husband called Matt who assured us they would find something comparable. Everything they sent was not even close, as far as style and price point. We decided to give them a couple more days to try and right thier wrong. After not hearing from them for almost a week my husband texted Matt to say he would be in this Thursday to pick up his money. Matt replied "didn't Joe call you? He mailed you a check on Monday." Being that it was Wednesday we should have gotten it that day. Matt said well maybe he sent it Tuesday then. We did finally get our money back yesterday (Thursday). Moral of the story DO NOT trust this dealership! Save your time and money and go somewhere worthwhile who will treat you better. More

Terrible Experiance I had purchased many vehicles from this dealership. Went in recently to purchase another vehicle and trade in 2 vehicles. After detailing what my ve I had purchased many vehicles from this dealership. Went in recently to purchase another vehicle and trade in 2 vehicles. After detailing what my vehicle payment allowances were, I had to depart and return to work. I had always worked with Nick on all of my previous purchases. I never heard from Nick, not once. I tried contacting him several times to no avail. This dealership used to be all about the customer and doing the right thing to make the sale easy and within the purchasers parameters. Not anymore, they are all about screwing the customer over. More