Boyd GM Oxford
Oxford, NC
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453 Reviews of Boyd GM Oxford
Keith Taylor and the crew at Boyd went above and beyond to get me into the car I wanted. They made the experience of car buying a pleasure instead of a dread. to get me into the car I wanted. They made the experience of car buying a pleasure instead of a dread. More
Boyd Automotive is convenient. I have been doing business, Honda Sales and Service and GMC service for years, They make you feel like Family. I enjoy doing business with them. Thanks business, Honda Sales and Service and GMC service for years, They make you feel like Family. I enjoy doing business with them. Thanks More
I had the pleasure of working with Seamon Rice. He was very informative and knowledgeable. He answered all of my questions and made me comfortable in making my decision. Seamon thanks again for all of yo very informative and knowledgeable. He answered all of my questions and made me comfortable in making my decision. Seamon thanks again for all of your help. More
Mr. Rice was not pushy, but answered our questions when ask. All personal we're very friendly. Mr. Rice worked with us on the price so that I was able to purchase the car. ask. All personal we're very friendly. Mr. Rice worked with us on the price so that I was able to purchase the car. More
It has been 8 years since purchasing a new vehicle and that by itself can be very tedious and taxing but I can certainly say that my experience in purchasing another car was very pleasant and most of all that by itself can be very tedious and taxing but I can certainly say that my experience in purchasing another car was very pleasant and most of all informative. Tony broke down the numbers for me that made so much sense which alllowed me to maximize my money's worth in the vehicle in which I purchased (2013 Honda Civic LX). Tony is very knowlegable in what he knows and he exudes that through his passion which he showed the entire time. I would not hesitate to send referrals to him by any means. The attributes that he displayed are the ones that I esteem highly in a world of Customer Service. I also had the opportunity to work with Mr. Hawkins on the finance side of the house and my experience with him was pleasant as well. Overall from 0 to 10, my experience has been rated at a 10. Again, Boyd Auto thanks for your kindness, it will certainly go along ways. More
Mr. Taylor was a friendly and helpful associate. I felt comfortable in what he told and believed he was giving me the best options for my situation. I felt comfortable with dealing with Keith. Boyd Autom comfortable in what he told and believed he was giving me the best options for my situation. I felt comfortable with dealing with Keith. Boyd Automotive is lucky to have him as a representative of their company. More
Keith Taylor was friendly, professional and very knowledgeable. He got me what I wanted with no hassle. The only thing I really didn't care for was several long periods of waiting. I realize the knowledgeable. He got me what I wanted with no hassle. The only thing I really didn't care for was several long periods of waiting. I realize there was paperwork, time needed to evaluate my car for trade in and time to locate the car I wanted, but there seemed to be considerable "down time". If they could figure out something to keep the customer occupied during these times, I think it would be very helpful. All in all I would rate this experience as very positive. More
Great customer experience. Thanks. They even cleaned my car two weeks after purchase, because it rained the day I purchased my car. Im really glad they worked with me. car two weeks after purchase, because it rained the day I purchased my car. Im really glad they worked with me. More
I was impressed with Eric and his level of professionalism from my very first phone conversation with him. He was very honest with me from the beginning and always returned phone calls and e- professionalism from my very first phone conversation with him. He was very honest with me from the beginning and always returned phone calls and e-mails. He was very respectful of my time and asked when would be a good time for him to call me. He even went so far as to text me a picture of our car once it arrived on his lot. We truly felt that he wanted our business and valued us as a customer. These are the reasons that we drove from Wake Forest to Oxford to purchase our car from Eric Church at Boyd Honda. We did not have such a great experience at Leith Honda where we had purchased our last 2 Honda Accords. Below is a brief account of what happened. Customer service is just NOT what it used to be. I was absolutely shocked at an email I received yesterday from a salesman at Leith Honda after I told him that we had decided to go with Boyd Honda and went on to explain the reasons why. I won't reprint the email, but let's just say that when I forwarded it on to the GM of Leith he was not too happy. He was extremely professional. Here's his email response: Mrs. Krahulec, I am very sorry that you received this e-mail from Paul. I am truly embarrassed that anyone working with me would even consider writing anything like this. You have the right to buy your car from anyone that you want to. It is our job to earn your business and it is apparent that we failed to do our job. Again, I sincerely apologize that this has happened and I will be addressing this with Paul Thank you for making me aware of this. Todd Holmes General Manager I would highly recommend (and already have by way of the above statement posted on FB) Boyd Honda and Eric Church to any of my friends and family looking for a car. We had a very pleasant car buying experience at Boyd Honda thanks to Eric Church. More
Sales person friendly, knowledgeable, helpful, and went out of his way to solve problems and answer questions. Very patient! Great group to work with. Have purchased two cars from this dealership and wil out of his way to solve problems and answer questions. Very patient! Great group to work with. Have purchased two cars from this dealership and will certainly do so again the next time that I need a new car. More