Bowman Chevrolet
Clarkston, MI
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Satisfied Repeat Customer My experience with Justin Thrift has been excellent! Justin's knowledge for my best interest was his top priority! I will continue to come back in t My experience with Justin Thrift has been excellent! Justin's knowledge for my best interest was his top priority! I will continue to come back in the future and highly recommend Justin to others! More
Best customer service around Chris Salazar is amazing. He took care of my family’s needs and made the leasing process so easy. We have been customer’s at Bowman Chevrolet for over Chris Salazar is amazing. He took care of my family’s needs and made the leasing process so easy. We have been customer’s at Bowman Chevrolet for over 20 years and will not go anywhere else. Peggy in finance is great as well. She always make sure we get the best rate out there. Thank you Bowman Chevrolet for exceptional customer service! More
Excellent Experience! Sam at Bowman Chevrolet was terrific! He made me feel like a special customer and took great care in not just the sale, but the delivery of my new veh Sam at Bowman Chevrolet was terrific! He made me feel like a special customer and took great care in not just the sale, but the delivery of my new vehicle! Outstanding! More
Worst service department and management! There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me There sales team here gets 3.5 🌟 only because they are not trained properly on the insurance products that they sell. My sales representative sold me wheel and tire insurance with my new lease, ensuring me that a hundred percent of any damage to my wheels and tires would be covered. This is completely untrue. I don't believe that my sales representative lied to me, I simply think he was not trained properly. After hitting a pothole and damaging my tire I brought my lease in to the service department to be fixed. That's when the real frustration began. I was first told it would take at least two days before they could look at it. After 3 days I received a phone call saying they had to do a diagnostic on the car that would cost $115 in which I completely objected. A couple days later I received another phone call that an all wheel alignment needs to be done and would cost yet over another hundred dollars. Again I objected, stating that the sales representative told me a hundred percent of cost would be covered through the insurance policy I purchased. At this point I wanted to discuss my frustrations with the general manager, Rhonda, and I was sent to her voicemail. Rhonda showed how much she cares by NEVER returning my phone call. This to me shows how much management cares about their customers. After it took this horrible service department over two and a half weeks to fix a flat tire I still had to pay $85 for the alignment. I noticed right after pulling out of the dealership that my car was pulling to the right. I called and talked to one of the service managers asking what their guarantee was on what I had just paid for. Even though I should not have had to pay because of the insurance policy I bought. I was told that the car is tested before it leaves the lot and that it is not guaranteed. So basically I just threw $85 down the toilet. This also shows how poorly trained Bowman Chevrolet technicians are. This is by far the worst service department I have ever dealt with at a dealership where management can care less about their customers. More
Outstanding customer service If you're looking for a new vehicle, I highly recommend Bowman Chevrolet. Tony makes the entire buying experience painless. As always he delivered wha If you're looking for a new vehicle, I highly recommend Bowman Chevrolet. Tony makes the entire buying experience painless. As always he delivered what he promised, All the paperwork was ready when I got to the dealership and everything was done in less than an hour time. What a great experience and I will always come back for more new car buying in the future. More
Understanding Customer Service & needs I wanted to praise our Salesman at Bowman Chevrolet, Tony Gazetti. To this date I have not met him face to face but he gets the customer experience by I wanted to praise our Salesman at Bowman Chevrolet, Tony Gazetti. To this date I have not met him face to face but he gets the customer experience by answering all our needs and wants. Nothing frustrates me more than after meeting or communicating with a salesperson my needs & wants in detail than wasting more time at any dealer’s site just so “we can talk” to the manager to “close” the deal/sale. I told specifically Our range, where we wanted to be payment, down payment & trade-in wise. He got it, didn’t torture us with weekly calls to see if we were ready to buy even if we were miles apart dollar wise. Other dealers had their support staff calling me constantly to see if there was anything they could for us since we hadn’t bought yet. I told the other dealers staff and salespeople “No, the salesperson has my details, please have them call us when they’v Met my needs...” the call never came, but Tony put in the time and effort to communicate where we were at & how we could close the gap. Tony did great work to meet our needs and wants. Thank you Tony & Bowman for the great job! We will highly recommend you all again! Jeff Hartfield & Cristina Sanjuan More
Good experiences Teresa Clark is one of the best dealers that i have dealt with she worked so hard to get us the best deal possible it was an excellent experiences ove Teresa Clark is one of the best dealers that i have dealt with she worked so hard to get us the best deal possible it was an excellent experiences over all I like this dealership I will always go back to them . More
Great Vehicle, Price & Customer Service! Drew Cipriano was the best salesperson. He knows what the customer wants and delivers, the paperwork inside and out, the vehicles, OnStar and Chevy.c Drew Cipriano was the best salesperson. He knows what the customer wants and delivers, the paperwork inside and out, the vehicles, OnStar and Chevy.com. Drew is very personable and professional. Great Traverse at a great price! Thanks Drew! More
Excellent experience. I have already recommended this dealership and my salesperson Johnathan. When either lease on my vehicles is up for renewal I definitely will be bac I have already recommended this dealership and my salesperson Johnathan. When either lease on my vehicles is up for renewal I definitely will be back to this dealership. Johnathan was the perfect salesperson and I will be looking forward to purchasing / leasing all future vehicles from him. More
Enjoyable experience dealing with Bowman Chevrolet I have dealt with Bowman Chevrolet several times in the past few years, especially with Andrew Gentges and Doug Clark. Each and every time I've dealt I have dealt with Bowman Chevrolet several times in the past few years, especially with Andrew Gentges and Doug Clark. Each and every time I've dealt with this dealership it has been a pleasurable experience, ending in a deal that l'm satisfied with. Also, their service department is a non-frustrating experience. I have and will continue to recommend Bowman Chevrolet and it's friendly, helpful and knowledgeable staff to friends, family, acquaintances and even strangers. - Jim Z More