Bowen Scarff Ford
Kent, WA
Filter Reviews by Keyword
By Type
Showing 991 reviews
I requested info about a car through a third party website and Chris Kelly was the one to reply to my inquiry. He was very quick with his responses and made me a walk-through video of the car immediat website and Chris Kelly was the one to reply to my inquiry. He was very quick with his responses and made me a walk-through video of the car immediately without me even having to ask. Once we decided to come test drive the car, he had it ready and waiting when we pulled up to the dealership. We decided to purchase, and he made the experience easy, relatively quick and painless. Chris was really knowledgeable, even sharing some of his personal experiences with aftermarket accessories for his own car. He was great to work with! Thanks, Chris! More
These guys are great. First of all, they KNOW the cars they sell. There wasn't a single question I asked that they couldn't answer. Secondly, they aren't a high pressure d First of all, they KNOW the cars they sell. There wasn't a single question I asked that they couldn't answer. Secondly, they aren't a high pressure dealer. I got a fair price on an amazing SUV. All the stuff other dealers try to up-charge you for (Nitrogen tire fills, clear coating, etc.) came free from these guys. Jason, Brandon, and Rob were all fantastic. When you go there, ask for any of these guys and you'll be treated right. More
Chris Kelly was great during the entire car buying process. Very easy from arriving to test drive to breakdown of price to financing. Would recommend to anyone looking for a car. process. Very easy from arriving to test drive to breakdown of price to financing. Would recommend to anyone looking for a car. More
Jibril was great to work with when selling my Focus. He was up front with their offer and made the process simple. I would definitely work with him and Bowen Scarff again! He was up front with their offer and made the process simple. I would definitely work with him and Bowen Scarff again! More
Terrible Customer Service. The Manager is cocky and arrogant and the staff are under trained. This dealership is outdated and only offers its high paying customers cheap coffee The Manager is cocky and arrogant and the staff are under trained. This dealership is outdated and only offers its high paying customers cheap coffee and popcorn !!! Like Les Schwab has a better atmosphere. 🤬BUYERBEWARE #AWASTE OF TIME !!! More
First time Buying a new car and this dealership was first class!! Very professional and made me feel extremely comfortable! Brandon Hopper did an amazing job from start to finish. Expert knowledge and his a class!! Very professional and made me feel extremely comfortable! Brandon Hopper did an amazing job from start to finish. Expert knowledge and his attention to detail was comforting. More
Buying is easy when dealing with such a great team! Chris Kelly in sales and Chris in finance were great to work with and made the whole process an enjoyable experience! Chris Kelly in sales and Chris in finance were great to work with and made the whole process an enjoyable experience! More
Chris Kelly was so helpful in our car search for a larger family vehicle. He was able to answer all of our questions and I didn't feel pressured once. He was able to explain the different trim levels and let family vehicle. He was able to answer all of our questions and I didn't feel pressured once. He was able to explain the different trim levels and let me try putting our double stroller in the trunk space. I will definitely be recommending him to family and friends! He was easy to work with and happy to answer all of the questions we thought of after our initial test drive. More









