Bowen Scarff Ford
Kent, WA
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Terrible Customer Service. The Manager is cocky and arrogant and the staff are under trained. This dealership is outdated and only offers its high paying customers cheap coffee The Manager is cocky and arrogant and the staff are under trained. This dealership is outdated and only offers its high paying customers cheap coffee and popcorn !!! Like Les Schwab has a better atmosphere. 🤬BUYERBEWARE #AWASTE OF TIME !!! More
First time Buying a new car and this dealership was first class!! Very professional and made me feel extremely comfortable! Brandon Hopper did an amazing job from start to finish. Expert knowledge and his a class!! Very professional and made me feel extremely comfortable! Brandon Hopper did an amazing job from start to finish. Expert knowledge and his attention to detail was comforting. More
Buying is easy when dealing with such a great team! Chris Kelly in sales and Chris in finance were great to work with and made the whole process an enjoyable experience! Chris Kelly in sales and Chris in finance were great to work with and made the whole process an enjoyable experience! More
Chris Kelly was so helpful in our car search for a larger family vehicle. He was able to answer all of our questions and I didn't feel pressured once. He was able to explain the different trim levels and let family vehicle. He was able to answer all of our questions and I didn't feel pressured once. He was able to explain the different trim levels and let me try putting our double stroller in the trunk space. I will definitely be recommending him to family and friends! He was easy to work with and happy to answer all of the questions we thought of after our initial test drive. More
Had the great pleasure to work with Jason Granstrand on the purchase of my F150 Lariat. This young man made every effort to make the experience a very good one. Ease of purchase. No high pressure sales. Th the purchase of my F150 Lariat. This young man made every effort to make the experience a very good one. Ease of purchase. No high pressure sales. This is what my wife and I love. Jason worked with us until we had an acceptable agreement. Even the after the sale has been pleasant. There were some items i had forgotten and he made sure to get them to me quickly. I would gladly recommend him to others interested in a vehicle purchase. Bowen Scarff Ford is one of the better dealerships I’ve dealt with over the years and will continue this relationship in the future. Thank you again Jason. Ken and Kelli Welsh More
Don't buy from them. Had our lift gate fixed and niw its not working again. Of course the part is only guaranteed for 2 years and they won't fix it without us paying for Had our lift gate fixed and niw its not working again. Of course the part is only guaranteed for 2 years and they won't fix it without us paying for it. Not the first thing they wouldn't fix. Will never buy from them again and will never recommend them to anyone. Horrible service More









