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Bowditch Ford
Newport News, VA
1,297 Reviews
Bowditch Ford is here to help you bring home your favorite new or used Ford vehicle in Newport News, Virginia. We understand that the car shopping process is not always a seamless one. Yet, we strive to make the shopping process fun again at our Ford dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,297 reviews
Verified Customer
October 24, 2026
I have rated the service department as a 5 star. This rating was truly the experience I had with Christian as he was so knowledgeable, professional and followed up with a phone call. However my firs This rating was truly the experience I had with Christian as he was so knowledgeable, professional and followed up with a phone call. However my first visit was greeted with a very rude Service Manager that belittled me in front of a few customers standing to the side. He told me I would need an appointment before asking if I had one; he proceeded to let me know they really don’t do Lincoln Navigator and he was calling Cavalier Lincoln request them to stop referring Bowditch. Once I let him vent I kindly said I do have an appointment for the AC system not cooling … at that point he told me to wait until Christian was available. Once Christian showed up my service was amazing.and the Bowditch professional protocol was on point. I have expressed my concerns about the manager to Christian. More
by gloria.harris
Employees Worked With
Christian
October 19, 2026
I visit the Dealership occasionally. .the waiting room is comfortable clean..staff is polite..if the service waiting is longer than expected..they tell you .the waiting room is comfortable clean..staff is polite..if the service waiting is longer than expected..they tell you More
by KATRIENAMINOR
Employees Worked With
Christin
October 17, 2026
On time and excellent job! They were able to take my car back on time. And the inspection was completed in timely manner. Very professional. They were able to take my car back on time. And the inspection was completed in timely manner. Very professional. More
by Diana757Kw
Employees Worked With
Al Cusano
