Bournival Jeep - Service Center

I wish to let everyone know that DOUG in service at Bourniville Jeep Portsmouth is THE BEST ! Any and every time I needed assistance he was calming-great listener-understanding-and always talks you th Bourniville Jeep Portsmouth is THE BEST ! Any and every time I needed assistance he was calming-great listener-understanding-and always talks you through what needs to be done and why. I just traded in my Commander---had so few problems for the 7 years I owned it--buy no matter what DOUG always treated me like I was special--thats what its all about to have customers go back to the dealership for service. Doug is also a gentleman. CR More

Being a life long Jeep owner, I realized that my beautiful white Jeep was a mess inside and that I needed to clean it ASAP. Having always done it myself, I decided that I would have it detailed for beautiful white Jeep was a mess inside and that I needed to clean it ASAP. Having always done it myself, I decided that I would have it detailed for the first time by someone else. I didn't have the time or energy to tackle the project. I asked several people who they recommended and Bournival was consistently mentioned. So I made an appointment because they were having a special deal and then dropped it off. To be honest, for the price i didn't expect much more than shampooing and a liitle interior sprucing up. Low and Behold, i pick my car up and it looks like it was showroom ready. My jaw almost dropped to the floor. the only thing missing was a "MINT" on the dashboard. I am formally thanking Kirk for doing an OUTSTANDING job on my car. What a great experience and I have shared this information with everyone I know. Thank you Kirk for trully making my day. Sincerely. Elsa R Biron More

I have a Jeep and I use it as a Jeep. I have it lifted with 35" tires. I have done some reinforcements on the axles and gussets and have done some other work to it. I wheel my Jeep any chance I get. I dri with 35" tires. I have done some reinforcements on the axles and gussets and have done some other work to it. I wheel my Jeep any chance I get. I drive a 2010 JKU Rubicon. I brought my Jeep to another dealership near my home for an oil change when I had everything stock but the lift. They told me that I may void my warranty and CPO policy. I was also told that people have been black flagged so that they can't use their warranty at other dealerships. Knowing Josh Brindamour from an off-road club I called him up and he recommended his dealership for service because they take a fair look at the vehicle and determine whether it was the mods or something else that caused the problem. I have been here 3 or more times in the last few months for different issues and for the first time today I had to pay for a sensor that wasn't working anymore. I am happy to pay for that because I feel that they are honest and straight forward with me. Under warranty they are replacing my second set of ball joints in just a few months and they are checking out a few other potential issues. The group at Bournival is spectacular and I tell as many people as possible to go there for Sales or Service. In the next year or so my wife will be looking to replace her car and I will be coming here for a vehicle. Don't waste your time anywhere else. They respect the off road community and understand that the Wranglers are built to be wheeled and they don't frown on you wheeling it. The sales manager whose name has escaped me right now answered a question about my soft top and then brought me to checkout a 2010 soft top so I could see what parts I need. He then proceeded to checkout my Jeep with me asking about my lift, my wheels and tires and saying that I have done a great job building my rig. He didn't say anything about warranties or anything. This dealership is about an hour from my home and it is more than worth the drive to get a fair assessment and an honest answer to my questions, concerns and problems. Great work Bournival and I will see you again soon. Thank You. More