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Bournival Jeep - Service Center

Portsmouth, NH

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122 Reviews

122 Reviews of Bournival Jeep - Service Center

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July 03, 2015

Last minute service work We bought a Dodge Ram about 2 weeks ago and planned a camping trip for the 4th of July weekend. We found out Friday morning that we could not use our More

by juliet13jorja15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fletcher
Jul 06, 2015 -

Bournival Jeep responded

Happy belated 4th. I hope your weekend trip went well. Your satisfaction is important to us and I am thrilled we could accommodate you and your family. Thank you again, Alissa Bournival

December 02, 2014

Great Service! I had work done on my Jeep Wrangler at Bounival. They did an excellent job at a very fair price. The staff was friendly and knowlegeable. They made More

by hockey88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2014 -

Bournival Jeep responded

Pat, I am very happy we were your first choice to do your service business with. It is always flattering when a local business like yours,Kane Insurance, patronizes another small business like mine. Thank you again and have a great holiday. Alissa Bournival

November 08, 2014

Not a very happy place Poor service, recall not done satisfactorily, unhappy workers, and dishonest sum up my two days there. They didn't return two of my phone calls or an More

by Shawn Hutchins
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fletcher
November 08, 2014

Excellent service dept, friendly and knowledgeable I brought my car into bournival to have the front end checked out for a vibration/ swaying, they were able to pinpoint the issue fast and promptly, I More

by Doll face
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fletcher
Nov 10, 2014 -

Bournival Jeep responded

Thank you for servicing your vehicle with us. Your satisfaction is important to Mike and myself. Enjoy!!!!!!

November 05, 2014

Portsmouth's Greatest Jeep Dealer I live and work in Seacoast New Hampshire and love my Jeep Wrangler Unlimited and Bournival Jeep! Everything about this place is top notch. Real custo More

by RBphoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : James Blaisdell, Mike Fletcher
Nov 05, 2014 -

Bournival Jeep responded

Thank you for the stellar review. We enjoy working with you, and we love your beautiful photos you take for the local papers and magazines.

October 19, 2014

Great Dealership We drive down from Maine just to have our jeep serviced here. Mike, the service manager is knowledgeable of all things jeep. They always have at lea More

by kc416kc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fletcher
Oct 27, 2014 -

Bournival Jeep responded

It was great seeing both of you in service, as well as the puppies. We always enjoy it when you stop by .

Oct 27, 2014 -

Bournival Jeep responded

It was great seeing both of you in service, as well as the puppies. We always enjoy it when you stop by .

October 15, 2014

Fix My Car I woke up last Sunday to find that my car would not get started. Suffice to say that I was not a happy camper as this made me late for work. I made More

by cakelady58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fletcher
Oct 27, 2014 -

Bournival Jeep responded

Thank you for the delicious treats you made us. We are glad we could fix your vehicle quickly so you could continue baking all of your specialty confections.

November 12, 2013

This has got to be the worst service department ever, I have been buying cars here for 20 years, and today I was treated like a piece of xxxx, I would never ever go to this place, big waste of time. the ow More

by grandgorilla
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Fletcher
April 14, 2013

I wish to let everyone know that DOUG in service at Bourniville Jeep Portsmouth is THE BEST ! Any and every time I needed assistance he was calming-great listener-understanding-and always talks you th More

by RIVARD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug in service
Apr 19, 2013 -

Bournival Jeep responded

Thank you! We just shared your kind words with Doug and you should see how red he is!

April 12, 2013

Being a life long Jeep owner, I realized that my beautiful white Jeep was a mess inside and that I needed to clean it ASAP. Having always done it myself, I decided that I would have it detailed for More

by elsariis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KIRK
Apr 13, 2013 -

Bournival Jeep responded

Elsa - We sincerely apologize for forgetting the mint. We have talked to Kirk and made sure that he does not make the same mistake again. Thank you for understanding and for taking the time to share!

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