Bournival Jeep - Service Center

Great guys and great service. I love bringing my Jeep in for an oil change. Mike and Bruce are always so great behind the desk and I love having Dennis drive me to work. I love bringing my Jeep in for an oil change. Mike and Bruce are always so great behind the desk and I love having Dennis drive me to work. More

girl power I was in for service and was greeted by Molly the dog and Jesssica. The owner came by Alisa and offered me a snack and tea.Everyone here is so nice. W I was in for service and was greeted by Molly the dog and Jesssica. The owner came by Alisa and offered me a snack and tea.Everyone here is so nice. While I waited for my car I snuggled in one of the massage chairs. Very nice place to go More

Oil change I don't normally do these reviews but after my experience I just had to write something. My husband had bought a vehicle from Bournival Jeep a couple I don't normally do these reviews but after my experience I just had to write something. My husband had bought a vehicle from Bournival Jeep a couple years ago and uses them for his servicing. He suggested that I start getting my oil changes there because it was closer and more convenient to get it done there than the dealership I bought my car from. I was a bit uncomfortable because I didn't buy my car there and it's not even a Jeep. My husband still made the appointment for me. I just went into Bournival Jeep for my oil change and was pleasantly shocked! I am sitting there waiting for my car to be serviced and the owner of the dealership came up to.me and introduced herself as Alissa which I thought was very nice on its own but she actually offered me some snackies and a beverage (her words). The dealership that I bought my car from never did that they just pointed you in the direction of the waiting area. Now that's service! More

4 new tires and brake shoes I have been dealing with Bournival for over 12 years and have always been happy with the workmanship and staff. It only gets better each time I go in I have been dealing with Bournival for over 12 years and have always been happy with the workmanship and staff. It only gets better each time I go in. The employees are always upbeat and helpful. More

Out of Towner I was visiting friends in the New England area and ran into car trouble. A friend recommended Bournival, and I was very pleased the service. I was visiting friends in the New England area and ran into car trouble. A friend recommended Bournival, and I was very pleased the service. More

Routine Service a Pleasure I have to give Bournival Jeep a thumbs up for their high level of service on my 2014 Jeep Grand Cherokee. Mike Fletcher is fast and efficient as are t I have to give Bournival Jeep a thumbs up for their high level of service on my 2014 Jeep Grand Cherokee. Mike Fletcher is fast and efficient as are the mechanics. Appointments are made without fuss and I'm in and out in as quickly as possible. With 49,000 miles on my Jeep it continues to run like a top thanks to the Bournival team. More

Second opinion saved me big $$$ I began having intermittent issues with my power steering. I brought my car into my local garage to get it checked out. It was determined it needed a I began having intermittent issues with my power steering. I brought my car into my local garage to get it checked out. It was determined it needed a new power steering pump, so they thought. I asked them to get me a price on a new pump. After a couple days of no return call I decided to make the drive to where I purchased my car. I mentioned the diagnosis from my local shop. After further review by the mechanic at Bournival Jeep it was found the pump was working fine. The issue was a clogged filter screen. After flushing the system and replacing the fluid the pump is now working fine. The service departments troubleshooting the issue saved me hundreds of dollars in unneeded repairs. More

Service Dept. is AWESOME I had my Jeep in for some routine maintenance, and the service department went well above and beyond to make my visit very pleasurable. One of the be I had my Jeep in for some routine maintenance, and the service department went well above and beyond to make my visit very pleasurable. One of the best I have ever worked with. The lounge was very comfortable, they had snacks, massage chairs, television, and reading materials. I almost didn't want to leave. Exceptional customer services. Jai More

Excellent Service Recently I had an issue with my rear drive shaft boot. Bournival was recommended to me by a friend. He has used Bournival for over 2 years and never h Recently I had an issue with my rear drive shaft boot. Bournival was recommended to me by a friend. He has used Bournival for over 2 years and never had a single complaint. I figured it was time I gave Bournival service a visit. Called and Mike was very professional on the phone. He had me scheduled a couple days later, which was quite surprising since I usually have to wait about 2 weeks with my usual dealer. On the morning of the appointment I showed up and Bruce greeted me. I mentioned to him the issues I was having and informed him I would be waiting for the Jeep. He took a quick look in the service bays and said they would take a look at the Jeep shortly. I had expected to be waiting for most of the day; however, by 10:30 the Jeep was ready to roll. They could have held the Jeep longer and I probably wouldn't have noticed. The dealership wants customers to feel welcomed. Their waiting area has some comfy leather sofas, massage chairs and complimentary popcorn and drinks. Plus the Jeep displays are delightful. I've been to most of the central and Southern NH Jeep dealerships and not one displays a Jeep the way Bournival does. Overall this was a great experience and I will definitely return for future warranty and general maintenance work. When it comes time to upgrade my Jeep Bournival may get first dibs. More

Walkin for service of a loud noise I Was on my way to work and heard a loud noise as I would excelertate. I found this dealership online and had never been before but this was my only c I Was on my way to work and heard a loud noise as I would excelertate. I found this dealership online and had never been before but this was my only choice as I felt unsafe driving my jeep. I pulled in and encountered Bruce who welcomed me and asked what he could do. He listened as I tried to describe what was going on. He then jumped in and we took it for a ride and in a second he knew it was a wheel bearing. I left it with him and he updated me with all the information of what was happening and also rushed to get it done before he left for the day as I did not live local. My car sounds amazing and he turned a very stressful situation into an easy fix. Thank you Bruce and Bournival service team!!!! More