Bournival Jeep - Service Center

Great to be back after about 10 years off, I decided to return to the Jeep brand in 2016 and purchased a new Grand Cherokee Summit in August from Mike Hollis. Mike was after about 10 years off, I decided to return to the Jeep brand in 2016 and purchased a new Grand Cherokee Summit in August from Mike Hollis. Mike was extremely helpful in putting together the right deal for me, and Jessica Gorman was also instrumental in making sure the deal "got done" without any surprises at the end. After 10,000 wonderful miles on the Jeep - through the Northeast winter - I recently went in for my first service and was quite pleased to still see Mike Fletcher running the show - Mike is a long time employee, and one I trust to do the right thing. It feels great to be back with the Jeep brand and the team at Bournival in Portsmouth - where I've now purchased and serviced a total of six vehicles! More

Watch your credit score After recently buying a car here, I saw on my credit report a month later, that my credit was run TWELVE times from TWELVE different banks/unions. Thi After recently buying a car here, I saw on my credit report a month later, that my credit was run TWELVE times from TWELVE different banks/unions. This is a bit absurd, thanks for hitting my credit score/report so hard. More

Bournival/Alissa goes beyond and above Bournival Jeep/Alissa went beyond and above in making sure I was treated to the highest standards in regards to a recent Jeep Rubicon I purchased. The Bournival Jeep/Alissa went beyond and above in making sure I was treated to the highest standards in regards to a recent Jeep Rubicon I purchased. The personal attention she took (and the overall Bournival team) in making sure things were handled well went beyond what I expected. Kudos for Alissa in setting the bar for customer service. I highly recommned if you are in the market for a Jeep, there is no other dealer that will meet the high standards of customer service/treatment than Bournival. Alissa the owner, Mike Hollis my sales representative and Jessica in finance- there is no better! A happy customer- Steve C. More

outstanding personal attention to concerns Pleasant experience purchasing my Cherokee, and Mike Fletcher's prompt effort to carry out recalls. Have had concerns with shifting & Heat. and he li Pleasant experience purchasing my Cherokee, and Mike Fletcher's prompt effort to carry out recalls. Have had concerns with shifting & Heat. and he listens and works to rectify them.He is always friendly, and professional More

Outstanding Service Have been buying/leasing jeeps from Bourniville for the past 28 years and it is all attributed to the Service Manager, Mike Fletcher: Knowledgeable, H Have been buying/leasing jeeps from Bourniville for the past 28 years and it is all attributed to the Service Manager, Mike Fletcher: Knowledgeable, Honest, Helpful, and extremely courteous. I have travelled from Connecticut to Bourniville and now Rhode island. Great people to do business with. More

Jeep Repairs This has to be the best place I have ever had my Jeep serviced. Not only were the customer service people very professional, but went the extra mile a This has to be the best place I have ever had my Jeep serviced. Not only were the customer service people very professional, but went the extra mile as an example to help with my repairs. I would give them a five star plus rating! More

Excellent service that I can count on. Bought my first Jeep @ Bournival in 1985 and one of the reasons I continue doing business with this dealership is the Service Manager, Mike Fletcher. Bought my first Jeep @ Bournival in 1985 and one of the reasons I continue doing business with this dealership is the Service Manager, Mike Fletcher. He's always run an efficient department and given me excellent advice. It's refreshing today to work with someone you believe is giving you honest answers. I have my utmost confidence in him. Regards, Paul Whitcomb, North Hampton, NH More

always exellent service great service and very personable people. work is always done well and on time. very accomadating. i am very pleased with the services i received at great service and very personable people. work is always done well and on time. very accomadating. i am very pleased with the services i received at the dealership. More

sat service at bournival ok so call me brand loyal .... 6 wranglers under my belt lifetime ..... an now a jeep renegade ... as i had to get a sticker for my now year old r ok so call me brand loyal .... 6 wranglers under my belt lifetime ..... an now a jeep renegade ... as i had to get a sticker for my now year old renegade that i waited for the 1 st one to come to the showroom floor we alway enjoyed it with no major issues .... there were some pc ubgrades that needed to be done at no charge ... it took longer than expected but bruce an kayla were amazing ... after consumin ok more than my fair share of free popcorn an ringdings , the vibrating chairs basdicly put me to sleep .... the saleman jeramy i purchased a few vehicles from came over a few time to basicly be a friend more than a sales rep ... showin me pic of a cool hemi build of a wrangler an letting me in on some mopar news about a wrangler truck possibly in the makin .... the finance girl can be seen runnin up an down from buildin to buildin .. but yet stoppin to tell us ... yup fresh pop corn is on ..... after an hour bruce an kayla both same out an informed us there were over 10 updates to the pc an it was a slow process.... they handed me the keys of a new jeep an we got to explore ryr beach an a local eatery while we waited ..... how do recall all their names.... it becasue they truly went out of their way to make sure they could do whatever they could to give me a pleasant experiance at the dealer ship not just prior to the sale .... post sale i am still thrilled with the entire team an will always drive the 30 miles from manchester for anythin jeep related ... when my wrangler needs its 1st oil change i am gonna bring a container of milk ..... yup ring dings .. funnybones an the vibrating seats sign me up ....... attaboy to all... More

What an Experience I schedule an oil change for my 2015 Jeep Wrangler. Upon arrival I received a phone call confirming my appointment and that they were expecting me. I schedule an oil change for my 2015 Jeep Wrangler. Upon arrival I received a phone call confirming my appointment and that they were expecting me. Once I arrived I was greeted with a smile and updated on the processes and the time line for completion. I was offered refreshments and escorted to the lounge where the had television and massage chairs. While waiting on my vehicle, I was able to purchase some of the latest Jeep apparel and accessories. Once my Jeep was complete I was able to checkout and get on with my day. The whole process was very seamless. Thank you for a great experience. Arthur Lowery More