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Bournival Jeep - Service Center

Portsmouth, NH

4.1
129 Reviews

129 Reviews of Bournival Jeep - Service Center

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April 10, 2025

A very friendly and professional staff set in a comfortable and welcoming facility. The accommodations offered are appropriate and generous. I am always pleased with my vehicle purchases here becau More

by Sugar Mag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brocato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Expertise in Jeep vehicles and parts, one of the few around the seacoast area. Accommodating early morning service hours. More

by marywallsjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Bournival’s customer service is exceptional. They are friendly and helpful and if you can’t stay while your car is getting serviced they give you a ride. They went above and beyond to make sure More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone in the service department is five stars
March 11, 2025

Service was great. Came in for an oil change and they gave me a car wash for free. Comfortable waiting area as well. More

by cksegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

They got us in in a timely manner and the service was good 😊 They were polite and explained things thoroughly 😊 More

by Wheeler170
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

The service department staff are friendly and knowledgeable. Their attitude to help as much as possible was refreshing More

by Crosby0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Montoya
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

The staff is friendly and knowledgeable. They do what they can to meet your needs even when it's is a last minute need. More

by Crosby0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

I can't speak to the Sales side, but the Service Department seems to have a lot of problems. If you want to talk to someone who sounds like they hate their job, talk anyone in the Service Departmen More

by phil
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Nicholson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Montoya
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

ZERO STARS i bought my Dodge Challenger here several years ago., so i brought it here when i had an issue. i informed them of my issue before making appointment and they told me they DO service Dodge. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Drysdale
May 05, 2022

Keith did a very good job. I appreciate his communication. He kept me up to date. Thank you. More

by 555
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
May 07, 2022 -

Bournival Jeep responded

Thank you for the kudos! Alissa

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