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Bournival Jeep

Portsmouth, NH

4.3
581 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 581 reviews

April 07, 2021

Our service is always superb! This is the reason we have bought our last 3 jeeps there. we have bought three new jeeps there all great experiences More

by cmcbride52153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith in service-awesome as well
Apr 14, 2021 -

Bournival Jeep responded

Thank you for your continued support. We appreciate you and are thrilled you are enjoying your Jeep Alissa

April 07, 2021

Great service department! Efficient and thorough. Kelly is great! I purchased my Wrangler about 16 months ago. Have enjoyed it every day. Dale C. was great to work with. He made the purchase easy. More

by kuliga5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Letourneau, James Blaisdell
Apr 14, 2021 -

Bournival Jeep responded

John, Wishing you all the best and thank you for your review. Happy SPRING Alissa

April 05, 2021

Very knowledge, informative, and helpful, Fred could not have been more pleasant and made the whole process very easy and enjoyable. I would highly recommend him to oyhers More

by Dan
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bournival Jeep responded

Dan Thank you for taking the time to review us. We appreciate you Happy Spring!!! Alissa

April 02, 2021

I had such a great experience at Bournival Jeep. They were very helpful and knowledgeable. No high-pressure sales tactics, and help me to really understand my financing options. If you are looking for a More

by Shawna G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tobey
Apr 06, 2021 -

Bournival Jeep responded

Shawna Thank you for purchasing your Gobi wrangler. I am sure you will be loving it. Lie the dream, drive a Jeep Alissa

April 01, 2021

I have leased/purchased 4 jeeps now from Bournival. Jess has always gone above and beyond to make the paperwork easy. She truly cares about her clients. More

by Chuck&Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tobey
Apr 06, 2021 -

Bournival Jeep responded

Thank you for your continued support of us, we appreciate you!! Enjoy your new Gladiator. Great weather coming your way. Alissa

March 21, 2021

Friendly staff and easy to work with! WiFi in the waiting area is a plus, lots of jeep retail stuff to purchase as well! Thanks! More

by KPN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bournival Jeep responded

Thank you for taking the time to visit and service with us. We love our new look and glad you enjoy it too! Alissa and Philip

March 12, 2021

Had oil change, tires, and other services. Provided with loaner with no issues. Kept up to date on progress. Very nice and had an awesome experience. Only go to this location as I have had bad experiences w More

by John P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bournival Jeep responded

John, Thank you!! We appreciate your patronage and being a fabulous customer. Happy Spring Alissa and Philip

March 10, 2021

Started the process with Madelyn -Internet sales. She sent me available inventory listings & pics & set up my initial visit appointment. Jeremy handled the sale of my new Cherokee. Did the test drive a More

by Ron G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Brocato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madelyn - Internet Sales, Mike Hollis
Apr 06, 2021 -

Bournival Jeep responded

Ron, I agree you do have a super sexy Jeep. Thank you for your being a Jeep customer. Alissa

March 08, 2021

My wife and I had an amazing experience with all of the staff at Bournival Jeep. Even with the COVID precautions we were still able to have a great experience with Stuart our sales expert. We never felt More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Katwick
Apr 06, 2021 -

Bournival Jeep responded

Mark, Thank you and your wife for believing in us. We appreciate your business and wish you miles and miles of Jeep fun. Alissa

Apr 06, 2021 -

Mark responded

My wife and I have been researching our new vehicle for some time now. We were going to order our custom Jeep Wrangler from the Jeep build site. We looked at many wranglers at different dealerships for options ,style and color. When we arrived at Bournival we found almost the exact Jeep we were building on the Jeep site. This one had just 2 options we wanted missing . Which they added and many that we considered luxury and were willing to pass on. Bottom line we got more than we expected for a better price than building on line. Love this dealership and highly recommended them. Great service, friendly atmosphere, down to earth people.

March 04, 2021

This dealership is always very helpful and very concerned about the needs of the customer. Always exceptional service. Sales team is awesome as well. Very good selection of vehicles More

by Blpayne26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Bournival Jeep responded

Thank you for the great feedback and being a great customer. We look forward to seeing you when you come to visit. Alissa and Philip

Apr 06, 2021 -

Blpayne26 responded

Same. Always a pleasure to business with such great people..

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