Bournival Jeep

Thanks for making my car shopping experience stress free! really appreciate you driving up to help attain signature I needed for my co-signer as well, it made life a lot easier!!! Love my new jeep, thanks!!! really appreciate you driving up to help attain signature I needed for my co-signer as well, it made life a lot easier!!! Love my new jeep, thanks!!! More

My husband and I came in to see Dale to trade my Grand Cherokee. Quite honestly, due to our finances, I didn't have much hope of getting a shiny brand new Jeep Liberty! Dale was patient, professional, fai Cherokee. Quite honestly, due to our finances, I didn't have much hope of getting a shiny brand new Jeep Liberty! Dale was patient, professional, fair and knowledgeable and showed me numerous vehicles while I tried to figure out what felt right for me. Ultimately he put together a great deal only to find out in the eleventh hour that I had my numbers wrong and my husband and I we're off several thousand dollars. We we're working with Jess by then and she felt terrible. We assumed we we're leaving without my new Jeep but Dale put a new deal together that put me in the exact same vehicle I had just decided on a half hour before. We still don't know how he managed this. Jess and Dale stayed late to finish the deal and could not have been more helpful or courteous. Jess felt so bad and was so kind to us. I came in several days later for an inspection sticker and was treated like gold by the service department. Even got a lesson in using my new blue tooth from Jeremy. Dale and the entire Bournival gang have been great to us for years. Dale always goes the extra 100 miles in customer service...thanks Dale and company! More

Awesome experience. No pressure and showed me everything there is to see on the Rubicon I was looking at. Gave me a great deal, fair on the trade value. If I buy another Jeep it will be from Josh at Bourni there is to see on the Rubicon I was looking at. Gave me a great deal, fair on the trade value. If I buy another Jeep it will be from Josh at Bournival. More

Josh worked with me quickly and efficiently to get me a price on my trade and put me into a new Jeep that was best for me. Jessica worked with the local financing institutions to find the best rate out the price on my trade and put me into a new Jeep that was best for me. Jessica worked with the local financing institutions to find the best rate out there, and I came away with a great low rate, brand new Jeep and a great customer experience. Everyone at Bournival was very helpful and had excellent service minded attitudes to get a deal done on my trade and purchase. Thank you to Alissa Bournival and her team! More

I have a 2010 Rubicon Unlimited which I use as my daily driver and my wheeling rig. I have and plan to modify my Jeep to accommodate my wheeling addiction. However, going into a few local dealerships for o driver and my wheeling rig. I have and plan to modify my Jeep to accommodate my wheeling addiction. However, going into a few local dealerships for oil changes or recalls or even to look at the newer jeeps coming out I have been made to feel like a goof for taking my jeep off road. I have been told that the warranty will be void, I have been told that my Certified Pre-Owned policy will be void, I have been told that it isn't made for that. I have questioned all of these things and asked why there are sway bar disconnects, lockers and a trail rated badge on my Jeep and I have gotten no good responses. I met Josh Brindamour who works at Bournavil Jeep and he directed me for service to his dealership. Specifically Mike. I contacted Mike and told him that I wheel my Jeep and that I have been getting a whining sound that I cannot locate. Mike scheduled me for an appointment for the next day and had my Jeep up on the lift and found what they think is the cause of the problem. Mike advised me that the work is covered under my warranty and scheduled me for an appointment for 2 days later when the parts would be in. The next day I received a call from Bournavil confirming that my parts had indeed been delivered and that my appointment was confirmed. Upon my arrival I was greeted and my Jeep was brought right in for the service to start. 2 hours later my Jeep was done and the only cost to me was for a recalibration of the TPMS sensors in which I requested. At no point did Bournavil tell me that I shouldn't wheel my Jeep, that I wouldn't be covered under warranty or did they make me feel stupid for utilizing my Jeep in the way it was built to be used. Mike explained that if any of my modifications were the cause of the issues that I may be charged for the service but they took an honest look at my Jeep and found that the problem was covered under warranty and was not caused by my modifications. I not only understand Mikes explanation but I appreciate his honesty and would gladly pay if the issue was caused by me. Thanks to Josh and Mike I have found a home for my Jeep service and it's worth the hour drive. In addition because of the great experience, I plan to buy my vehicles at Bournival in the future. More

The whole experience was great, I am extremely happy with my car. The customer service was excellent! I would recommend anyone to buy a vehicle from Jeremy, he was great to deal with. my car. The customer service was excellent! I would recommend anyone to buy a vehicle from Jeremy, he was great to deal with. More

I was very pleased with the service, price, and vehicle.Over all ecperience was awesome would buy another vehicle here again and reccomend to others. Dale and Jess were very helpful with helping me vehicle.Over all ecperience was awesome would buy another vehicle here again and reccomend to others. Dale and Jess were very helpful with helping me make the right choices and not being pushy like others have been in the past, they are there for the person not just for making money. More

I wasn't in the market for a new car. I owned a new car already and LOVED it, but it was not four-wheel drive, therefore, I didn't feel comfortable driving. I was in a terrible car accident in my dodge cal already and LOVED it, but it was not four-wheel drive, therefore, I didn't feel comfortable driving. I was in a terrible car accident in my dodge caliber and I credit the safety features for my survival. I wanted a car comparable to my dodge caliber. I came across the Jeep Patriot online and decided to see it in person. Steve Tobey greeted us immediately. He was open, friendly, outgoing, and fair. I felt he was informative about jeeps. He answered our questions completely, and I felt like he was honest. I never felt pushed to make a purchase, which would have been a deal breaker. He allowed me to take my time looking around the lot, and test drive as many jeeps until I felt comfortable. I liked how casual the experience was and when I was ready to negotiate my trade, it was in my own time. I knew after driving the patriot, that that was my car. I left the lot that same day with my jeep and will gladly return for services (hopefully for routine maintinence only!). I will recommend Bournival Jeep to friends, family, and coworkers. I feel like I'm "Living the Dream!" Thank you Steve and Jessica! More

Very positive experience overall. Steve worked with me and asked all necessary questions etc. The dealership was very professional and the follow up/service was impeccable!!!! My purchase of a vehicle her and asked all necessary questions etc. The dealership was very professional and the follow up/service was impeccable!!!! My purchase of a vehicle here was very easy and positive!! More

My wife and I purchased a new Jeep Wrangler from Bournival Jeep. Steve was extremly helpful with answering all of our questions and showing both of us all of our options. Dale and Steve gave us a gr Bournival Jeep. Steve was extremly helpful with answering all of our questions and showing both of us all of our options. Dale and Steve gave us a great price for our trade in, and were very patient with us. Highly recomend Bournival Jeep. Very plesent experience. Thank you Guys. More