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Bournival Jeep

Portsmouth, NH

4.3
579 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 579 reviews

March 18, 2013

A dealership that actually works with the customer in every way possible to achieve what he/she is looking for. Not only did the staff work with us, they kept us updated on events/circumstances in a very More

by mfrotten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2013 -

Bournival Jeep responded

It is easy to work for our customers when they make it so ease to work with them. Thank you very much for allowing us the opportunity to assist you. Please know that you will be able to reach us at any time after the sale too! Thank you for taking the time to write your review.

March 17, 2013

I went to this dealership just to check out prices of Wrangler Unlimited 4 door Jeeps and trade in value of my 2009 Jeep Wrangler 2 door. I was pleasantly surprised with the friendly atmosphere, and en More

by Chiefworrall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Also owner Alissa Bournival
Mar 21, 2013 -

Bournival Jeep responded

Thank you for sharing! It is great to know that we were able to offer you the experience that you needed in order to be able to purchase a new Jeep. It is always satisfying when someone is able to purchase when they just came to look. It lets us know that we are doing things right.

March 17, 2013

I have bought my last 2 cars from Josh and he has been great. Doesn't pressure me and found me exactly what I was looking for. I will recommend him to all of my friends and family members who might be con More

by loveumore06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2013 -

Bournival Jeep responded

Thank you for taking the time to write a review. Our goal is to make the buying experience fun and easy and it always nice to know that we have succeeded. Josh doesn't try to SELL vehicles, he takes the time to understand your needs so that you are able to BUY one. Jessica goes out of her way to make sure that the financing arrangements are agreeable and that you are comfortable throughout the process. If there is anything we can do for you, please let us know.

March 15, 2013

After my old and beat up Jeep Cherokee failed the State Inspection, I decided it was a good idea to make a purchase on a newer vehicle that I could rely on and trust for years to come. My parents have mad More

by nathankecy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 21, 2013 -

Bournival Jeep responded

Thank you for taking the time to share your experience with us. Josh is the perfect guy to talk to about the purchase of a Wrangler. As you stated, he is an avid Jeeper and can find the right configuration for anyone. As soon as someone starts asking about axle ratios or lift kits he is our go-to guy. Jessica can always be counted on to find the right financing arrangement for almost everyone. It is very important to get the right Jeep and even more important to make sure that you will be able to pay for it. We are super happy to know that we were able to make this an easy and enjoyable purchase for you!

March 14, 2013

I needed a new car and I didn't want to settle for used or anything without four wheel drive. My entire family had bought Jeeps from Bournival and all within the past 3 years, so I knew I could get a More

by btine99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 14, 2013 -

Bournival Jeep responded

Thank you very much for your business and for taking the time to write this review. It would seem that a common theme to these reviews is that we take the time to listen to our customers to find the right vehicle and then do everything we can to make the deal right. Awesome! We are so proud of Anissa for earning your business and the confidence of your family. Please let us know if there is any way that we can help you to most fully enjoy the ownership of your new Liberty.

March 14, 2013

Just got a used jeep wrangler! Anissa was fantastic, flexible, and genuine. Definitely got the best deal possible. Thank you so much! Cant wait for the summer! More

by Srrosa44
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 15, 2013 -

Bournival Jeep responded

We are so glad to know that you had such a good experience with Anissa. Please swing by when the weather is a bit warmer and we will walk you through the process to fold down the top.

March 06, 2013

I have purchased jeeps from Bournival in the past. The experience was about as good as a car buying trip could be. Last August my husband and I went to Bournival because I was thinking about buying a new More

by balsix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 13, 2013 -

Bournival Jeep responded

Thank you very much for taking the time to write your review and for the loyal business. We are proud to have Anissa as a member of our team knowing that she will offer the highest level of service every time. It is great to know that by assisting you with your purchase of a Jeep we have offered you the freedom to explore your driveway all by yourself! Let us know if there is any way that we can help you to most thoroughly enjoy your Jeep ownership.

March 06, 2013

I had a very pleasant experience working with Josh and Jessica. They made the process of buying a car stress free. I would be happy to work with them again. Meeting the owner of the dealership was a nice More

by kellyfly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 09, 2013 -

Bournival Jeep responded

We are glad to hear that we were able to make this an easy purchase for you. There is no reason to feel stressed out when buying a new vehicle. It should be fun! Thank you and let us know if there is ever ANY way we can be helpful.

March 05, 2013

After taking a chance with a Nissan Xterra, I decided that it was time to give Jeep a try again. Looking for a great used vehicle, I knew that Bournival was the place to go. From the moment that I select More

by Rman781
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 07, 2013 -

Bournival Jeep responded

Thank you so much for taking the time to write your review. Though the Xterra is a nice vehicle we are very happy to have you back in a Jeep. The loyalty your family has shown to our dealership over the years is truly meaningful to our entire team! Please let us know if there is ANY way that we are able to be helpful to you.

March 02, 2013

This was the most enjoyable and informative auto purchase that I have been involved with since I started driving 30 years ago. Steve was honest and there was no high pressure sales techniques involved. He More

by AttyGJM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Tobey
Mar 03, 2013 -

Bournival Jeep responded

Thank you so much for taking the time to share your experience! Steve is definitely an asset to our team and it is no surprise that he was able to meet and exceed your expectations. We are proud to know that the standards we have set are constantly being maintained by our team. Please let us know if there is anything we can do to make the ownership of your vehicle more enjoyable.