Bournival Jeep

My visit to the dealership was my second of three looking for new Jeep Grand Cherokee. I met Jeremy Brocato who listened to what I asked and brought me to look at the vehicle that I asked about. He answere for new Jeep Grand Cherokee. I met Jeremy Brocato who listened to what I asked and brought me to look at the vehicle that I asked about. He answered all my questions and told me all the information about the Grand Cherokee that I could want to know. When our review of the Cherokee was complete he brought me inside to have the price discussion. This is the part of buying a new car that i truely hate. None of what I was expecting happened, Jeremy brought me a price for the Cherokee that was better than I was expecting. Even when I explained that I wasn't done shopping yet and would get back to him, he was understanding and didn't try any of the "sales tactics" that i've grown to expect over the years. There was none of the "well this price is only good for the next x hours". I can't begin to explain how very refreshing adult behavior is. After completing visits to three dealers and getting prices from five, Bournival Jeep was still the best deal. It was very nice to be able to call Jeremy and tell him that we were going ahead with the purchase. The final purchase process has to be one of the most pleasant that i've ever had. Even though it was late just before a Holiday, Jessica Gorman, the finance manager, went through every bit of the finance paperwork and answered every question. She made sure to point out those things that might cause concern and while the items that she discussed I knew about, I appriciated that attention to detail that she provided. If you are looking for a new Jeep and live in New England, this is the place to visit. Even if it's a long drive, the price, service, and attentive personnel will make the trip worth every bit of time you spend getting to see them. They have earned my unqualified recommendation. More

Very friendly and knowledgeable staff especially Steve in sales and Jessica the business manager. Made the buying process very easy and would highly recommend to friends and family. sales and Jessica the business manager. Made the buying process very easy and would highly recommend to friends and family. More

Over the years, I have purchased many new vehicles, and I must say that this was by far the best experiance I have ever had. Ryan was a great sales person, he knew the product and listened to the customer. J must say that this was by far the best experiance I have ever had. Ryan was a great sales person, he knew the product and listened to the customer. James was a wonderful sales manager and was a pleasure to negotiate with, and Jessica was just a wonderful Business director, and made the final paperwork a pleasure. Even my insurance agent comented on what a great job they did getting the paperwork ready for the out of state sale. I would highly recommend Bournival Jeep to anyone that was in the market for a new vehicle. More

Went to Bournival Jeep anticipating all the salesmen to come out of the woodwork but that did not happen which made me feel very comfortable. I was greeted by Steve Tobey who had a nice smile and was glad come out of the woodwork but that did not happen which made me feel very comfortable. I was greeted by Steve Tobey who had a nice smile and was glad to help me look for what I wanted. He really did a great job in explaining the different Grand Cherokee's there were, so instead I was feeling great about what I wanted and helped me find exactly that.He did not pressure me at all, showed me certified SUV's as well which I thought would be the way I was going to go but when he showed me the SUV that I ended up buying, seeing it in the showroom and taking is for a test drive, it rode, handled and drove really nice. While test driving Steve was explaining the inside of the SUV, he really helped me out considerably, such new equipment in the new SUV's. Was not pressured when I left the dealership, Steve e-mailed me which was very nice also. Went in on Monday the 28th of October and met with Steve again and was just as pleasant and his great sense of humor was the same. Tried the SUV again I knew this was what I wanted. Steve got paper work ready, told us the SUV would be ready later that day. quiet surprised, waited for Jesse, great gal, to finalize the deal. Arrived later and my SUV was ready so Steve came out and explained as much as he could with me which was a great help, at least I had some knowledge. I must say that is a very very nice guy and would definetely recommend anyone going to Bournival Jeep to ask for Steve. More