Bournival Jeep

I met Phil Walter on Sunday. He showed me two cars in my price range and gave me an initial walk around and description of the vehicle. I found his knowledge extensive and his extra effort to search out so price range and gave me an initial walk around and description of the vehicle. I found his knowledge extensive and his extra effort to search out some after market pricing impressive. On Tuesday, I visited two other dealers with similar vehicles. Their interest and effort in no way matched my experience with Phil. I rejected both vehicles that I was interested in the other dealers and returned in the afternoon to Bournival. Phil Walter was off on Tuesday, so Steve Tobey attended to my sale. Steve also demonstrated extensive knowledge of the vehicle and was able to negotiate a satisfactory sales price and trade in. He offered to make the car available for me to take home that afternoon. The service department cleaned in inspected it and delivered it to me in flawless condition. Jessica Gorman quietly and efficiently prepared the necessary paperwork and I drove away in my new vehicle. I look forward to a long and fruitful relationship when my car needs service in the months and years to come. More

The entire staff at Bournival Jeep were fantastic. It is the second Jeep I have purchase there in the last two years. Purchasing experience with both vehicles was fantastic. Service to date has been terrifi the second Jeep I have purchase there in the last two years. Purchasing experience with both vehicles was fantastic. Service to date has been terrific. More

Short, sweet, and to the point: These guys(and gals') are awesome! I am a salesman, myself, in the Electronics Industry(Top 10 in my company). I know what customer service means, and Bournival Jeep ha are awesome! I am a salesman, myself, in the Electronics Industry(Top 10 in my company). I know what customer service means, and Bournival Jeep has exactly that, something the dealer of my last car was lacking. I should be the one to tell you that you WILL be pleased by shopping here, new or used! They really don't "B.S." you at all... Day 1: I was in the market for a used car with a clean record, wherever I could find the best price. After searching Cars.com for hours and days on end, I laid my eyes upon a 2009 Subaru Impreza GT at Bournival Jeep. I called, and set up an appointment to test drive it. Oh, did I mention that they have an actual operator answer?! [+1] I then traveled an hour to Nashua to try out this car. I loved it. I started speaking with Jim who proceeded to aid me in getting all the initial paperwork done to make the car my own. As a salesman, myself, I didn't even feel any sales pressure! [+1 again] I stayed until close finishing up the sale and they even let me take a look at the undercarriage of the car up on a lift! [+1 for exceeding expectations] Day 2-5: God, I should've bought a Jeep, we had 3 snowstorms in 1 week! Through this time, Jessica was searching for loans for me and waiting on the Banks and Credit Unions to answer. Day 6: I officially owned the car. Jessica set me up with a great loan, and even went as far as setting me up with all the necessary next steps to finish the process of taking ownership in the form of a personally hand-written checklist! This was a big deal as I am an armature at this and not only that, but I am from Massachusetts, so there were extra complications! [+1 yet again] Day 7: I'm back. Jim had them put new tires on the car before I bought it. Turns out one of them lost it's balance. I told Jim that I had an Exam that I needed to be back for by 11:00am and he promptly let me know he'll take care of it. He set me up with a loaner car for free and sent me on my way back to college. Not only was I back on time, but I scored a B+ on my exam! [+1 for accommodating for/meeting my needs] I picked up the car later that afternoon! Day 14: I am still completely pleased with my purchase and would recommend this dealership to anyone. Good luck! More

Bourniaval's staff from the owner, the salesman, and the office clerk went over and above any expectations that we had when we stopped in. They were friendly, knowledgeable,patient with our many questi the office clerk went over and above any expectations that we had when we stopped in. They were friendly, knowledgeable,patient with our many questions, and efficient. Lunch was provided for us while we waited for our paperwork to be processed. The dealership was clean, the waiting room child friendly as well as adult friendly. We were offered to test drive the jeep we ended up purchasing. My husband and I agree that we have never had such a pleasant experience buying an automobile. We did not feel we'd been "ripped off" or bamboozled. I would recommend this dealership to anyone interested in buying a jeep More

I've never had a jeep but thought I wanted one now...maybe mid-life crises. Ted provide a great Jeep 101 seminar including a demo outdoors in 0 (as in Zero) degree temperature. He fielded all of now...maybe mid-life crises. Ted provide a great Jeep 101 seminar including a demo outdoors in 0 (as in Zero) degree temperature. He fielded all of our questions and offered insight on items we did not think to ask about. It was a very relaxed experience. More

I had a wonderful experience and would recommend Steve and the dealership to anyone considering a Jeep. I also love my Jeep and can't wait until summer! Great experience! and the dealership to anyone considering a Jeep. I also love my Jeep and can't wait until summer! Great experience! More

I had an excellent experience negotiating a workable price for my new Jeep Chorkee with Steve. i thought he was fair and upfront with me. There was no bantering back and forth, this is the MRSP, here i price for my new Jeep Chorkee with Steve. i thought he was fair and upfront with me. There was no bantering back and forth, this is the MRSP, here is the list cost and this what I can do for you with your trade in. More

I walked into the dealership to price and test drive a new Jeep. I got the best service possible from the Whole Bournival Team. What a pleasure working with these people. I ended up driving home in my dr new Jeep. I got the best service possible from the Whole Bournival Team. What a pleasure working with these people. I ended up driving home in my dream vehicle that day. Thank you! More

Before I ordered my new 2014 Wrangler I went to 3 dealerships in the area .Bournival was the one I chose for various reasons. My salesman, Phil Walter, was very helpful as we talked about what I was dealerships in the area .Bournival was the one I chose for various reasons. My salesman, Phil Walter, was very helpful as we talked about what I was after. During the test drive he answered all my questions without trying to rush the deal. I ordered my Wrangler from Phil in mid November expecting it to be built in the 5 to 8 week range. It arrived in 6 weeks. The dealership installed some extra equipment on my Wrangler that was part of the original deal. All work was completed and installed properly as requested.The final process of financing went very well with Jessica Gorman who was able to get me a lower rate than I was expecting. After the sale I was back at Bournival to visit the parts department and had a question about the Jeep. Phil came right out and showed me the proper way to use the equipment. My overall experience with the Bournival dealership was that they were professional, knowledgeable and not "pushy" THANKS TO ALL!!!!. More

First of all, I want to say I purchased a 2006 Mazda Miata sight unseen from Phil Walter. When I went to pick up the car which is about 200 miles from my home in Vermont, to my surprise the car was exac Miata sight unseen from Phil Walter. When I went to pick up the car which is about 200 miles from my home in Vermont, to my surprise the car was exactly the way he described it to me. Between him and Jessica I want to say it was a very pleasure to deal with them. I would buy a car and/or recommend them to everyone one I know. Very pleasurfull experience. Bernie Underhill Vt. More