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Bournival Jeep
Portsmouth, NH
581 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years!
At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 581 reviews
December 01, 2014
Great & friendly dealership. This dealership was a whole different experience for buying a new Jeep. They gsve me a grest trade in value on my used cars. They helped me service my This dealership was a whole different experience for buying a new Jeep. They gsve me a grest trade in value on my used cars. They helped me service my used car. These people are so easy to work with. They explain everything ahead of time to help make the right decision. More
by alexbrian1568
Employees Worked With
Other Employees :
Mike Fletcher, Steve Tobey
November 23, 2014
Thank you John and the team treated us with respect and were very warm and friendly. Car was ready when promised. A big thank you to everyone! John and the team treated us with respect and were very warm and friendly. Car was ready when promised. A big thank you to everyone! More
by wildpony2007
November 21, 2014
Excellence Love the team at Bournival Jeep - knowledgeable, fast and no xx.... I've been working with the same team for over 6 years now, from sales to service, Love the team at Bournival Jeep - knowledgeable, fast and no xx.... I've been working with the same team for over 6 years now, from sales to service, it's always a pleasure! More
by mpackard
Employees Worked With
Other Employees :
Mike Fletcher, Steve Tobey
November 18, 2014
Relationships My Wife and I bought a 2015 Grand Cherokee from Bournival Jeep. The service we had was unprecedented. I have bought vehicles from a lot of dealership My Wife and I bought a 2015 Grand Cherokee from Bournival Jeep. The service we had was unprecedented. I have bought vehicles from a lot of dealerships, Bournival tops them all. I believe in having a business relationship with your car dealer. It makes for a great family experience. The service is also excellent as we have a few other vehicles that need service from time to time. Thank you More
by michael.lalime.9
Employees Worked With
James Blaisdell, Mike Fletcher
November 08, 2014
Not a very happy place Poor service, recall not done satisfactorily, unhappy workers, and dishonest sum up my two days there. They didn't return two of my phone calls or an Poor service, recall not done satisfactorily, unhappy workers, and dishonest sum up my two days there. They didn't return two of my phone calls or an email I sent. I have also talked with other customers and they have had similar experiences. More
by Shawn Hutchins
Employees Worked With
Mike Fletcher
November 08, 2014
Excellent service dept, friendly and knowledgeable I brought my car into bournival to have the front end checked out for a vibration/ swaying, they were able to pinpoint the issue fast and promptly, I I brought my car into bournival to have the front end checked out for a vibration/ swaying, they were able to pinpoint the issue fast and promptly, I got a phone call with what the issue was, hub and berring assembly, they had the part ordered and installed same day.. Mike fletcher kept me Informed throughout the process and my car was 100 percent, thank you bournival and mike!!! More
by Doll face
Employees Worked With
Mike Fletcher
November 07, 2014
Another Great Purchase...3rd Jeep from these guys! I recently purchased a Certified Wrangler from Bournival and this is now my third vehicle from them in the last decade! As usual, I am very satisfied I recently purchased a Certified Wrangler from Bournival and this is now my third vehicle from them in the last decade! As usual, I am very satisfied and impressed with the efficiency of the entire process. It still amazes me how quick and easy they make this! i was able to find a vehicle at a great price with Dale's knowledge and expertise...then Jess as always make the financial process and paperwork fun and easy. I actually enjoy purchasing a vehicle and hanging out at the dealership! Somebody kept offering me cookies and coffee...and then to my surprise it was the owner..Alissa Bournival! Thank you to team Bournival for helping me with another easy purchase! More
by Anderson123
November 05, 2014
Portsmouth's Greatest Jeep Dealer I live and work in Seacoast New Hampshire and love my Jeep Wrangler Unlimited and Bournival Jeep! Everything about this place is top notch. Real custo I live and work in Seacoast New Hampshire and love my Jeep Wrangler Unlimited and Bournival Jeep! Everything about this place is top notch. Real customer service. More
by RBphoto
Employees Worked With
Other Employees :
James Blaisdell, Mike Fletcher
November 04, 2014
New car purchase Outstanding Team and great support. They really know their Jeeps! The Team helped put us in a Jeep that exceeded our expectations! We are very sati Outstanding Team and great support. They really know their Jeeps! The Team helped put us in a Jeep that exceeded our expectations! We are very satisfied customers! More
by Karen Brann
October 28, 2014
Best Experience Buying My First Car! Cody helped me find the perfect car for me and stayed within my budget at all times with no pressure of going over it. He wasn't the stereotypical sal Cody helped me find the perfect car for me and stayed within my budget at all times with no pressure of going over it. He wasn't the stereotypical salesman but rather very personable and real. After finding the perfect car, Jess helped with the financing and worked VERY hard for me. She explained everything clearly and was just fun to talk to as well. They both went above and beyond my expectations and made my first car buying experience wonderful. More
by jessalyb
Employees Worked With
