Bournival Jeep
Portsmouth, NH
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 5:30 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 582 reviews
2013 Dodge Charger Dealership resolved any issues we had. Worked with us to make this sale fair for us. They try to make sure you are happy with the car you purchase f Dealership resolved any issues we had. Worked with us to make this sale fair for us. They try to make sure you are happy with the car you purchase from them. More
If you are buying a Jeep, Bournival is the ONLY place to buy This is my third Jeep from Bournival. I also purchased a used Sebring for my son's first car. Excellent dealership to do business with. Always easy to This is my third Jeep from Bournival. I also purchased a used Sebring for my son's first car. Excellent dealership to do business with. Always easy to deal with. Steve and Jessica are awesome. More
My Daughters first Car I had driven at least 1500 miles trying to find the right car for my daughter. Every dealership and private seller said they a Jeep in perfect conditi I had driven at least 1500 miles trying to find the right car for my daughter. Every dealership and private seller said they a Jeep in perfect condition, when I would arrive the perfect car was a junker so many miles so many lies. When I spoke to Phil he said the same thing , so i was a bit skeptical, when I arrived I found a 2004 Jeep Liberty that was in show room condition, I immediately bought it and my daughter loves it. Working with Phil and Jessica was great no BS , both were very friendly and professional. I could not recommend this dealership more highly . In my opinion good , honest people. Thanks Guys More
John and Jessica were the best! John and Jessica were great. No pressure, easy buying experience. They both went above and beyond to help me find the Jeep I wanted, and to get it fin John and Jessica were great. No pressure, easy buying experience. They both went above and beyond to help me find the Jeep I wanted, and to get it financed. The whole buying experience was the easiest dealer experience I've ever had and I can't recommend it enough. My insurance company held us up waiting on a binder and Jessica and John sat with us in the office, made us feel at home, and talked about , we felt more like friends than customers. And best of all, I love my new car! More
Very Friendly, Awesome Space These guys went above & beyond to help me purchase the Jeep I wanted. It was a highly desired used vehicle, and they could've sold it to someone who These guys went above & beyond to help me purchase the Jeep I wanted. It was a highly desired used vehicle, and they could've sold it to someone who was a lot easier to deal with. I was a state away and didn't have my plates yet. The owner picked me up, and then they had a driver follow me home with dealer plates 60 miles away so I could keep the car until my plates came in. Awesome... and they have massage chairs. Really nice massage chairs. Everyone is friendly, honest, so much better than my local Jeep dealer. Jeremy was helpful from start to finish and had a solution for every hiccup we ran into. Even though it's another state away I'm coming back for all my service needs, and to sit in those massage chairs. I know just from meeting the owner that the service department is going to be honest about any future service I need. More
Patience... and love! Ahhh... Bournival! From the great care & service of Mike & Bruce... to the warmth & friendliness of Alissa... to the superior care, love, patience a Ahhh... Bournival! From the great care & service of Mike & Bruce... to the warmth & friendliness of Alissa... to the superior care, love, patience and guidance of Steve Tobey, the team of wonderful people that I had the pleasure of interacting with at Bournival made my experience superior! Thank you for doing what you love to do... it shows! Live the dream... More
Best Service, Sales, & Customer Service! Thank you Bournival Jeep for another excellent customer service experience! Since moving to NH, I have been a customer (since 1996) My visit today Thank you Bournival Jeep for another excellent customer service experience! Since moving to NH, I have been a customer (since 1996) My visit today was to purchase another new jeep from Bournival. Bournival Jeep's salespeople are very well informed, patient, kind, and gracious. Anyone working in the service industry should take a few hours and just sit in their showroom to observe how all of the Bournival Jeep staff interact with every single customer they encounter. This customer service standard extends to their service department as well. Whether it be a quick phone call to the service department to get a routine maintenance appointment scheduled, or a nice exchange over the service desk...always top notch customer service. Their service and parts department are well trained, personable and always willing to help. I can't say enough good things about this dealership. This is my 7th vehicle purchase from them, and always recommend them to anyone looking to purchase a vehicle, or who needs a great service department for their vehicle. Speaking from someone that owns a small business and needs their vehicle in top-running form to keep "on the road" .... my business would not exist without Bournival Jeep, keeping me dependable and on time for client meetings. It all begins with turning the key, having my jeep start, run perfectly, and Jeep always gets me through rough terrain too!...everytime.....Thank you!! More
Best Car Dealership I've Ever worked with This experience with this dealership was A#1 Dale the GM and Jess doing the finance part of the deal were extremely professional and made my experienc This experience with this dealership was A#1 Dale the GM and Jess doing the finance part of the deal were extremely professional and made my experience with them priceless! The whole process was seamless and I left Bournival Jeep a very happy customer! Thanks to you all! More
A great experience for me, and for my kids! What a great dealership. They were helpful and friendly and Jess got me an even lower rate than I expected. I had my kids with me and the play area What a great dealership. They were helpful and friendly and Jess got me an even lower rate than I expected. I had my kids with me and the play area for them was wonderful with books and toys and an activity table. The dealership is dog-friendly so my kids enjoyed petting the dogs that other customers brought with them. They even took care of some outstanding recall items on the Jeep I bought and I can't say how much I appreciated that! I left confident that I was driving home an up to date and well maintained vehicle that I don't have to bring back later. It really was a great experience. Oh, and the inspirational signs all over the dealership that are quotes from the owner are awesome, I wish they'd sell those :). -Christopher, Madeline and Ethan More
Blown away by service. Bournival Jeep in Portsmouth New Hampshire is absolutely amazing. I had to find a safe, reliable, and comfortable car in a pinch (of course I had cert Bournival Jeep in Portsmouth New Hampshire is absolutely amazing. I had to find a safe, reliable, and comfortable car in a pinch (of course I had certain features that I was looking for) and bournival had the car for me. Other dealers I visited told me that it was difficult to find cars that met my criteria (manual trans, mileage under 60k, and under $12,000), but bournival prooved them wrong. On top of that, my new car is part of their amazing certified pre owned program with an amazing warranty. I was greeted by THE OWNER as soon as I walked through the door! She, as well as her sales and financial staff, were friendly and wanted to help me as much as they could. And when I went back to pick up my car, I was introduced to the whole service department by THE GEN. MANAGER! All in all, amazing experience, I was blown away by their service and how comfortable this car buying experience was. Thank you guys! More