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Bournival Jeep

Portsmouth, NH

4.2
580 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 580 reviews

March 08, 2022

Thank you for the great customer service. You had me in and out in a flash when you updated my Jeep! Also, it’s always a treat to see my sales guy Ryan! As always, thank you for a positive ex More

by Husebyehouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Mar 09, 2022 -

Bournival Jeep responded

Thank you for coming in the other day. Ryan was thrilled to chat with you! Enjoy Spring is almost here. Alissa

March 07, 2022

Always have a good experience with Bournival. The service department is great as well as the sales department. i have purchased several vehicle from them and always have had a great experience. More

by kuliga5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Bournvial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Blaisdell, Steve Tobey, Keith Lavoie
Mar 09, 2022 -

Bournival Jeep responded

John, You are always a ray of sunshine when you come in and I thank you for that. Stay warm! Alissa

March 05, 2022

First time customer. Excellent service. I look forward to being a long term customer. Thanks! More

by Bmackin13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Mar 09, 2022 -

Bournival Jeep responded

Thank you for being a first time customer and we are looking forward to having you as a long time customer. All the best. Alissa

Mar 09, 2022 -

Bmackin13 responded

Here's my email: bmackin13@gmail.com

March 01, 2022

Been going here for 2yrs now. Their service personnel are always very pleasent, cheerful and knowledgeable. Also have a large, comfortable waiting area with a lot of cool jeep m More

by miakota99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Mar 05, 2022 -

Bournival Jeep responded

Thank you we are so glad you visited our dealership and enjoyed the experience. Keith, Philip and Alissa

February 28, 2022

Brought my Wrangler in for an issue with the radio. They replaced the radio, and I was in and out in less time than expected. Thank you, Keith! More

by Lanabee
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Mar 05, 2022 -

Bournival Jeep responded

Thank you for taking the time to review us. It means a lot to us. Spring should be soon Enjoy! Keith and Alissa

February 22, 2022

First time Jeep buyer. Steve was very nice to work with. went over everything about my Wrangler. Very informative and made me very comfortable' Jessica was out standing. In More

by caseylaplant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Tobey
Feb 26, 2022 -

Bournival Jeep responded

I would have to agree with you Steve and Jessica are outstanding. What a sassy red color you bought and welcome to Jeep country. Alissa

February 21, 2022

Easy to make an appt. Service was done on time. Communication while car was in the shop was very. Good. More

by Val
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Val Thank you for taking the time to review us. We appreciate it. AB

February 19, 2022

Jess and Ryan were great! ! They really did everything to make the process seamless and were extremely trustworthy. This is the second time buying from Bournival and will be th More

by annburke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Bournival Jeep responded

Ann CONGRATS on your second Jeep! Enjoy! AB

February 18, 2022

I brought my 2015 Wrangler in with a brake issue that unfortunately took 10 weeks to solve. It wasn’t a typical issue, and took a lot of trial and error to correct. The dealership was helpful and underst More

by ralphayoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

I am thrilled we could resolve the issues you had with your Wrangler. Thank you for your patience. I appreciate it. AB

February 17, 2022

Great experience. They answered my many questions about a lift and tires… got the quotes and did an amazing job with the install. Thanks Chuck and Kieth!!! More

by Rwlavoie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Feb 26, 2022 -

Bournival Jeep responded

Your customization was awesome. Thank you for believing in us. Enjoy winter. AB