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Bournival Jeep

Portsmouth, NH

4.3
582 Reviews
About Bournival Jeep - Your Portsmouth Jeep Dealer for New and Used Cars- Woman Owned and Operated For Over 10 Years! At Bournival Jeep, we are fully transparent so that you experience the best auto shopping process possible. As New Hampshire's largest Jeep-only dealership, with a Better Business Bureau (BBB) A+ Rated Business, we are in the top 10% of the nation's dealers for customer sales and satisfaction. We also have New Hampshire's only on-site off-road test drive course! Come enjoy the easiest car buying experience ever.
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2355 Lafayette Rd

Portsmouth, NH

03801

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Showing 582 reviews

May 08, 2023

All was great until the end and it all went sour. It was such a shame that the dealership had no desire to remedy what was in fact their error in math. Fred was wonderful start to finish and made t More

by Sarahwithee@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica Gorman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Working with Ryan was such a pleasure. I have never had a better car buying experience. Considering the market, Ryan really worked with us to get us the Jeep we wanted at the pest possible More

by syndicate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2023

I bought my jeep from Ryan M. From the minute I pulled up he was right outside to greet me. Ryan was amazing to work with from the beginning to end and in between. He was super sw More

by dtolman16
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Brocato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Murby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2022

A-M-A-Z-I-N-G! ! Bournival Jeep exceeded our expectations! Knowledgeable staff & Finance Manager was delightful to work with (not always the case at some dealerships More

by Jacqueline.l.orosz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Mendonca
May 07, 2022

The team at Bournival Jeep exceeded my expectations. I had been all over the seacoast of Maine and New Hampshire in search of a 4xe. Bournival had one in stock and priced right. I highly recommend Bourn More

by btucci8877
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Claus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Mendonca
May 07, 2022 -

Bournival Jeep responded

Happy Spring and thank you for finding us, we appreciate you and we are thrilled to have you as part of our family. Dale, Jessica, and Alissa

May 05, 2022

Keith did a very good job. I appreciate his communication. He kept me up to date. Thank you. More

by 555
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
May 07, 2022 -

Bournival Jeep responded

Thank you for the kudos! Alissa

April 12, 2022

The Service Department employees are always kind and attentive to the needs of their customers. My car is serviced, the work done, then it is explained fully to me and I leave assured of their expert More

by Pattiloiodice91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith, Philip, Keith Lavoie
May 18, 2022 -

Bournival Jeep responded

Thank you for visiting our service department, we appreciate you. Happy travels. Alissa Philip Keith

March 31, 2022

Keith in the service department was awesome! He was very helpful and made my experience easy and pleasant. I would go back to him anytime and highly recommend Bournival. More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Gorman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Apr 07, 2022 -

Bournival Jeep responded

Karen, Thank you for taking the time to review Keith we appreciate your patronage. Happy Spring. Alissa

March 24, 2022

This dealership is a clean facility with friendly service. My occasions to use this service portion of the dealership have been consistently good. More

by diceycrosby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Lavoie
Mar 28, 2022 -

Bournival Jeep responded

Thank you for the compliment!! we appreciate it and you. Alissa

March 21, 2022

Great experience with the service department! They were very quick and efficient. I would highly recommend. More

by Bauerex4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Lavoie
Mar 23, 2022 -

Bournival Jeep responded

Thank you for being a great customer. Happy Spring. Alissa

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