Bourne's Auto Center

refreshing dealership nice to go to a car dealer and not be pressured to buy. salesman explained everything and was easy to work with. great vehicles and great prices. nice to go to a car dealer and not be pressured to buy. salesman explained everything and was easy to work with. great vehicles and great prices. More

Great Experience I was in and out in under an hour. Very friendly, great customer service and they know what there doing! Got a great car at a nice price walked away a I was in and out in under an hour. Very friendly, great customer service and they know what there doing! Got a great car at a nice price walked away a happy camper :) More

Excellent, friendly, easy and very accomodating I looked at and test drove 4 different cars, one of them twice, and I never felt like it was too much trouble. Really clear on pricing, total costs, f I looked at and test drove 4 different cars, one of them twice, and I never felt like it was too much trouble. Really clear on pricing, total costs, fees, etc. Very, very impressed and would recommend to anyone looking for a quality, later model used car! More

Best Experience I've ever had buying a car I was pleasantly surprised by how smooth & transparent Andrew & Andy made the process of buying a car. I researched the make and model for my daughter I was pleasantly surprised by how smooth & transparent Andrew & Andy made the process of buying a car. I researched the make and model for my daughter's first car and found that they offered the best value for the vehicle I decided to get. I sent an email request and got a call from Andrew within minutes. Scheduled the appointment for the test drive. Andy then handled my financing and I was in and out with my daughter's new car in about 45 minutes. I value my time as much as good deal and these guys are highly trained professionals who showed me they cared and I've been telling all of my friends to go see them whenever they need a new car. I myself plan to go back and buy another one later this year. Also, I got to the dealer late in the day but Andrew and Andy were extremely accommodating. They have an amazing selection of cars only matched by the first rate customer service and simply the best prices I've found in the state! Go check them out and you won't regret it! More

Awesome! Andrew and Ryan were friendly, effecient. Andrew was freindly, knowledgeable, not at all pushy or pressuring of us. Very smooth and quick processing. They were great and we are very satisfied. Andrew was freindly, knowledgeable, not at all pushy or pressuring of us. Very smooth and quick processing. They were great and we are very satisfied. More

Less Than Impressed "No Haggle Pricing" actually means "Poor Customer Service." While the employees are polite, no return call was received, as promised, following the a "No Haggle Pricing" actually means "Poor Customer Service." While the employees are polite, no return call was received, as promised, following the advisement the next day of my displeasure in having the car less than 12 hours and the "check engine" light coming on. Then, following the drive from Jacksonville to Daytona, Florida, so as to return the car to Bourne's to be serviced for a malfunctioning door lock, Bourne's was again advised as to the "check engine" light. After calling Bourne's to inquire as to the car's status and as to the cause of the check engine light, no exact answer was received. The same inquiry was made upon the car's pick up and still no exact explanation was received for the cause of the check engine light. I will say Bourne's was kind enough to provide a loaner vehicle, as well as repair the door lock free of charge. However, upon leaving the dealership, following the car's service, the "check engine" light illuminated once again. The car was then taken to another dealership to be evaluated and fixed. I am unsure if Bourne's just lacks effective communicational skills amongst its employees or if they honestly could care less once they have your money. Regardless, I am not impressed and am glad I waited to execute my review of Bourne's Auto Center. More

Excellent Experience I did a lot of research looking for a quality used car, and after considering several factors, my top choice was a 2013 Honda Civic at Bourne's Auto C I did a lot of research looking for a quality used car, and after considering several factors, my top choice was a 2013 Honda Civic at Bourne's Auto Center. I contacted them on Sunday evening through an external website to inquire about whether or not the car was still available. I expected some generic response on Monday, but instead I received an email from Andy that evening, confirming the availability. I replied that I wasn't able to come to the dealership until Tuesday, and instead of being pressured to come as soon as possible, I was given the option to put down a $300 refundable deposit to hold the car in my name for 48 hours. I set an appointment, and Andy called ahead of time to confirm. When I arrived, the car was exactly what I had seen online, and it was ready to take for a test drive. The prices are reasonable, Andy handed me the Carfax first thing, and the whole process was very smooth. I was honestly dreading going car shopping, but Andy was very friendly, no BS, and made the experience absolutely painless. I would definitely recommend Bourne's Auto Center Daytona to anyone I know looking to buy a vehicle! More

Class act I did no research prior to contacting BAC using the only basis is that they are a New England company. I first made contact with sales (Andy) with a I did no research prior to contacting BAC using the only basis is that they are a New England company. I first made contact with sales (Andy) with a possible appointment. I showed, we spent some time viewing options and although I ended up purchasing the lowest priced car on their lot, it did not matter, they treated me like I was purchasing a Mercedes. The high milage car was in excellent condition,extremely clean (They even washed it twice)( Who ever is the detailer there is super efficient) and they honored the fact that I needed to program some FOBS, they followed through without hesitation. I was lucky and my instincts were correct. They are a no haggle company, and given the fact that all their cars are pre-checked with carfax, I would not hesitate to purchase again or request a specific auto. They are truly a class act and you can be assured that they will provide you a quality car and a fair market value. Barry (USCG ret) More

Great price, great staff, efficiency top notch! Andrew was so great! He showed up on his day off just to get us in our car promptly! Best car buying experience we could have asked for! Great prices, Andrew was so great! He showed up on his day off just to get us in our car promptly! Best car buying experience we could have asked for! Great prices, and selection. Thank you!!! More

Great no pressure experience First vehicle I've purchased in about 15 years. Reason being I hate dealing with car dealers. As I had to purchase a car I was forced to start looking First vehicle I've purchased in about 15 years. Reason being I hate dealing with car dealers. As I had to purchase a car I was forced to start looking. I found their dealership online through Craigslist. They had a few vehicles I was looking for. Their website was easy to navigate and a great assortment of pictures. Upon arriving at the dealership I was non-aggressively approached by the manager and at no time did I feel he was acting like the stereotype dealer. Very pleasant through the whole process. The prices were the best from anywhere I looked. The whole process took only about 3 hours from test driving 2 vehicles to driving away. Would highly recommend this dealership to any one and already have. More