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Bourne's Auto Center
South Easton, MA
4,873 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 4,873 reviews
August 11, 2010
I appreciated the response time and the friendliness. The atmosphere was also very relaxed, with no pressure to buy or to look at cars in which I had no interest. I was confused that the prices were non-nego atmosphere was also very relaxed, with no pressure to buy or to look at cars in which I had no interest. I was confused that the prices were non-negotiable, but the fact that they were still competitive made up for that. More
by jaeger315
Employees Worked With
Tim Strong
August 08, 2010
This is the first car I have purchased from Bourne's and I was quite impressed with the variety and quality of used cars to consider. I found the pricing to be very competitive, and never felt pressured at I was quite impressed with the variety and quality of used cars to consider. I found the pricing to be very competitive, and never felt pressured at any point during the transaction. Tim Strong was our saleman and we found him to be accomodating and helpful throughout the process. I wouldn't hesitate to return to Bourne's and Tim in the future, as for once, I didn't find the car buying experience to be painful. More
by blue12fish
Employees Worked With
Tim Strong
August 06, 2010
I found Bourne's Auto Center on the web and was impressed with the variety of automobiles they had in stock. I visited them the next day with a list of autos that I wanted to inspect. I was able to look at a with the variety of automobiles they had in stock. I visited them the next day with a list of autos that I wanted to inspect. I was able to look at all of them with no problems { no salesman following my every move ]. When I was finished, Tim Strong came up to me and asked which one I was most impressed with. Tim was very helpful in answering any questions and then with financing the auto I had picked out. Both Tim and Bourne Auto made the entire experience a pleasure rather than the usual pain that goes with buying a different auto. I would recommend going to Bourns Auto to anyone looking for a nice car at a reasonable price. More
by recon6
Employees Worked With
tim strong
August 05, 2010
This was the first car I bought and I had a great experience at Bourne's. David is a very friendly and helpful salesman. I especially liked the "no hassle" pricing because there was no pressure. My p experience at Bourne's. David is a very friendly and helpful salesman. I especially liked the "no hassle" pricing because there was no pressure. My parents have bought 2 cars from Bourne's previously, and I will definitely continue to recommend Bourne's to friends and other family members. THANK YOU! More
by alar73
July 26, 2010
Tim was very helpful, he answered all my questions, made me feel comfortable, & confident that I was getting the car I wanted. He's a very good sales person because he's not pushy & I liked that. I am very me feel comfortable, & confident that I was getting the car I wanted. He's a very good sales person because he's not pushy & I liked that. I am very thankful that he was able to serve me. I would definately refer people to him & to Bournes. Great help & price! More
by NikiaP
Employees Worked With
Tim Strong
July 26, 2010
Bourne's was recommended to me by a family friend and now I will recommend them to anyone looking to buy a car! Every single person in the place was friendly, kind and had a smile on their face. They were ve I will recommend them to anyone looking to buy a car! Every single person in the place was friendly, kind and had a smile on their face. They were very understanding of my financial limits and had quite a large selection of cars to choose from. THey have a "no pressure" approach which takes a lot of the stress out of car shopping. More
by l3murray
July 24, 2010
My boyfriend and I have been looking for a car on-and-off for a few months, but after a bad experience at a different dealership, had been scared away from test-driving too much. We wanted to make a decisio for a few months, but after a bad experience at a different dealership, had been scared away from test-driving too much. We wanted to make a decision and Bourne's first drew our attention because the great selection and variety of inventory. They had each of our top 3 cars. David was very friendly and didn't flinch when we said we wanted to drive numerous cars. My favorite part is actually that they let you take the car on your own; first time I'd seen this and really gave us the best test-driving experience. Their route is also great b/c it's highway AND backroads. There was no pressure that day as he understood we were still narrowing down. When we returned another day, 15 minutes before closing time due to traffic, he was again so friendly and let us re-drive all three. Our only problem was that prices are as-is (which is typically great: NO HASSLE) but the car we decided on was just above our price range. If we don't find a less expensive one in as good condition soon, we will absolutely return; I would love to buy a car from David because of his honest advice, helpfulness and friendliness. Great staff and great variety of cars in top condition. More
by indecisive401
Employees Worked With
David Olson
July 22, 2010
No pressure sales and great prices. Biggest problem was picking which car to buy. Scott was very low key but at the same time very attentive to findig us the right car for our situation. My sister bought a picking which car to buy. Scott was very low key but at the same time very attentive to findig us the right car for our situation. My sister bought a car here several months ago and has sent three other people who bought cars. More
by billyt55
Employees Worked With
Scott Phillips
July 20, 2010
The sales staff is definitely laid back. I would've liked to have been walked through the vehicle a little more. Its nice to not be hovered over but its also nice to be shown some of the vehicle featu liked to have been walked through the vehicle a little more. Its nice to not be hovered over but its also nice to be shown some of the vehicle features. Overall the cars are priced at a decent value but the sales/service difference between a new dealer and Bourne's is noticeable. Also, I was told at test drive that the vehicle would be thoroughly inspected and any defects noted would be fixed but upon delivery the vehicle had a lot of small dings etc. that were not fixed and I was told afterward that that is part of the condition of the vehicle. I was also told the car would be ready for delivery in 2 days but it took several phone calls to get a response in 3 days and 5 days before the car was ready. Lastly, beware of the $400 documentation fee added on casually at the end. Overall, you get what you pay for and the car was priced very competively. It would just be nice if the service were a little better. More
by Acura2007
July 20, 2010
We were interested in a high end used vehicle as we did not like the design of any of the new offerings. This vehicle will be primarily used by Mrs. "S" and will last for a long time. We knew of Bourne as not like the design of any of the new offerings. This vehicle will be primarily used by Mrs. "S" and will last for a long time. We knew of Bourne as our daughter had a very pleaurable association some years earlier. She purchased a Mercedes, which she still drives and loves. We reviewed you website and made inumerable visits. Our lease had some time on it, so we did not purchase a 5 series BMW we saw and liked very much. Several vists later, and many test drives, we found nothing that we liked as well. My wife had seen a Lexus on the website that caught her eye. Upon visiting, a Mecedes 550 cauught my eye. It was in great condition and priced where we could afford such a luxury vehicle. The mileaga was very low and the whole purchase was very easy. No hassles and trying to sell extras. Your sales staff was very helpful and patient. I actually think my wife enjoyed the experience, whcih is the first time that ever happened. She hates the hassles and pressure of the dealerships. I gave up $3,000 of GM credit card points, a supplier discount and lease loyalty priviledges to purchase this used vehicle. I have purhcased 15 new vehicles in my life, and I must say I have become pretty good at it. However, I think this may be the best and easiest vehicles I have ever purchased. Certainley I could not have obtained a vehicle of this stature without Bourne Auto. I will (and have) recomemmend(ed) you to others. I don't need fancy offices or fancy waiting room to purchase an automobile. You folks have it right. You are fair, honest and helpful. As pleasurable experience. More
by ErlSeavey
Employees Worked With
David Olson
