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Bourne's Auto Center

South Easton, MA

4.9
4,874 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,874 reviews

January 17, 2012

This is a hassle free used car dealer. They had a great selection of Honda Accords. David Olson was great, he was great to deal with and didn't pressure us. He found us a great car and it was an easy dec More

by Sd1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Olson
Jan 31, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to write about your experience here at Bourne's Auto Center. We hope that you are enjoying your Honda Accord. If you have any issues or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 05, 2012

These guys are awesome. I've bought two vehicles from them over the years. They allow you to test drive as many vehicles as you like and they have tons of cool vehicles to drive too! They offer a low pri More

by boldstep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jason Miller
Jan 05, 2012 -

Bourne's Auto Center responded

It was a pleasure working with you on your vehicle purchase. Thank you for your repeat business, it is loyal customers like you that really help us to grow our business. If you have any questions or concerns please feel free to contact me at anytime. Thanks Again, Michael Kelley

December 07, 2011

I was looking for a Black Mercedes C 300 Sports version and still under factory warranty. I found online through autotrader that they had it in inventory. Drove there and met David Pair. I took the testdri More

by amit517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Pair, Shawn, Micheal Kelly
Jan 04, 2012 -

Bourne's Auto Center responded

Amit, Thanks for taking the time to write your review and I enjoyed working with you and getting to know you. You certainly found yourself a beautiful Mercedes. If you need anything in the future please contact me direct. Thanks for the bottle of wine, my family and I enjoyed it over the holidays!! Thanks Again, Michael Kelley

November 11, 2011

After recently deciding I wanted to purchase a Cadillac STS, I did some research online to find a dealership that not only had the vehicle, but also received favorable reviews by other consumers. I was ve More

by kpatrico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Olson and Shawn Saunders
Jan 04, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review our dealership. It is great that our positive reviews were one of the reasons that you came to our dealership. We take great pride in our repeat and referral business and look forward to working with you and your referrals in the future. Let us know if you need anything at all. Thanks Again, Michael Kelley

October 30, 2011

Service department is great! Always timely and thorough. Great to have a trustworthy service center that is friendly and reliable! Would definitely recommend checking this place out! More

by mackin1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Mike Clark
Nov 01, 2011 -

Bourne's Auto Center responded

Thank you for your kind words about our service department. We know there are many choices when it comes to having your vehicle serviced and we are fortunate that you choose us. If you need anything at all, please don't hestitate to contact us. Thanks Again, Michael Kelley GM

October 28, 2011

Although I did not end up purchasing a vehicle from bournes, I still wanted to give them a review. I worked with Michael Kelley and he was excellent. They are certainly no pressure and very honest abou More

by altawila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Kelley
Nov 01, 2011 -

Bourne's Auto Center responded

Thank you for writing about your experience here at the dealership. It was unfortunate that we were unable to find a vehicle that fit your needs. I am confident that if we keep in touch we will find the right vehicle at the right price for you. Thanks Again, Michael Kelley General Manager

October 22, 2011

Dave was very knowledgeable and helpful during the purchasing process. also, the vehicle needed some work done after we picked it up, and the service department made every effort to fix it and resolve More

by trutt101604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Olson
Oct 24, 2011 -

Bourne's Auto Center responded

Thank you for taking the time to write about your experience here at our dealership. We are glad that your experience was in line with what we demand of ourselves. If you need anything at all, please don't hesitate to contact us. Thanks Again, Michael Kelley GM

October 21, 2011

Bourne's Auto offers one of the best car-buying experiences I have ever had. We enjoyed great service without the "over-top" salesmanship and antics that typically accompany such experiences. Ever More

by jafargno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Phillips
Oct 24, 2011 -

Bourne's Auto Center responded

Jayne, We are elated that you had such a wonderful experience here at our dealership. Thank you for choosing us for your automotive needs and we look forward to seeing you again in the near future. If you need anything at all, please contact us immediately. Thanks Again, Michael Kelley GM

October 20, 2011

Excellent service at Bourne's Auto Center! Not only were the salesmen friendly, but they were not pressuring me to buy a car on the spot. They were persistant, yet not annoying. They were exactly the type More

by jessicalyons23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott, Dan, Shawn
Oct 20, 2011 -

Bourne's Auto Center responded

Jessica, Thank you for kind words. We are thankful that we had the opportunity to earn your business. If you need anything at all, please don't hesistate to contact us. Thanks Again, Michael Kelley

October 20, 2011

This was my second Mercedes I purchased at Bourne's and they delivered this (used) car in like-new condition. No haggling on price. The price on-line is the price you pay. I also felt I got a fair price More

by timhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : 3
Oct 20, 2011 -

Bourne's Auto Center responded

Tim, Thanks for your repeat business. The true measure of how we are performing is how many of our customers return to purchase another vehicle. If you need anything at all, please let us know. Thanks for taking the time to write about your experience. Michael Kelley General Manager

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