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Bourne's Auto Center

South Easton, MA

Overview
Employees
Reviews
Vehicles
4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,912 reviews

January 30, 2023

I had a great experience with Jose and everyone at Bourne’s Auto Center! I highly recommend them! More

by JAM
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Bourne's Auto Center responded

It's fantastic to hear that Jose provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bourne's Auto Center! Mike Kelley General Manager

January 30, 2023

Everyone was so helpful getting me the car I wanted. I am so thankful I went with Bourne Auto! More

by JenM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Bourne's Auto Center responded

Thank you so much for your wonderful review, Jen! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

January 28, 2023

Great dealership! Staff was super friendly, and made it so comfortable buying a vehicle. No pressure, and willing to work with you. Greatest experience at a dealership More

by Jlongman8383
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Bourne's Auto Center responded

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

January 28, 2023

Professional, friendly service with no nonsense of the type commonly seen at car dealerships. Jose and the rest of the dealership staff were authentically helpful and didn't try to push any unneeded extra More

by Daviwest
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Bourne's Auto Center responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jose and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Mike Kelley General Manager

January 27, 2023

Jose was great! He was easy to get in touch with for any questions I had and he made the process smooth and worry free. More

by Kkenney
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Bourne's Auto Center responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

January 27, 2023

Very grateful to Jose, excellent service, I recommend it to all costumers. and they help you as much as they can and especially with your credit More

by porrata1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2023 -

Bourne's Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jose to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Mike Kelley General Manager

January 26, 2023

Both Kevin and Shawn made the whole process painless because of “no haggling” and “no commission” policy. Kevin was extremely responsive to my needs and Shawn explained the finances and options quite w More

by cassie6172
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevy Lima
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Jan 29, 2023 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Cassie, please do not hesitate to let us know. We are always happy to help! Mike Kelley General Manager

January 25, 2023

What an easy, fun and honest experience. This is the second car I purchased from Bourne’s. Jose is awesome!!! More

by JustineEmilyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Braddock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Tetreault
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Jan 26, 2023 -

Bourne's Auto Center responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. Jose and the team are always happy to help! Mike Kelley General Manager

January 25, 2023

Jose was very informed about the vehicle and made the entire process easy and comfortable. More

by hans.bengtson44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Ronan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Mead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2023 -

Bourne's Auto Center responded

Hans, Thank you for taking the time to share your thoughts on working with Jose and our team. We're glad to hear Jose delivered such a great experience! Mike Kelley General Manager

January 25, 2023

I was in a hurry to buy the car before the weekend and Jose took care of it. Nice low-key approach to selling. . More

by Frederick Ames
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarred Robson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Molina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Bourne's Auto Center responded

Thank you for sharing your experience with us, Frederick! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager

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