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Bourne's Auto Center

South Easton, MA

4.9
4,875 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,875 reviews

July 28, 2012

Over the course of several months, I visited and called Dan until the right vehicle was available. The Forester we purchased for my daughter has been exactly what we were looking for. If it wasn't for the More

by subfor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership. Receiving referrals of family and friend from previous customers it the best measure of how we are treating our customers. If you have any questions or concerns please do not hesistate to contact myself or Dan. Thanks Again, Michael Kelley GM

July 27, 2012

This being the first time I have ever purchased a vehicle alone, the gentleman that assisted me, Dan, was absolutely incredible. First off, I have never been to a dealership where there wasn't some pushy sal More

by Stacy1869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are very fortunate to have very low turnover within our sales team. Dan has been with us for over 2 years he started here as an inventory assistant and worked his way onto the sales team! We are very fortunate to have great employees like Dan! If you have any questions or concerns please contact us immediately. Thanks Again, Michael Kelley General Manager

July 25, 2012

I had the best experience. Tim Strong was great. I would do it all over again. And a thank you to Shaun for the no hassle finance and the warranty added with no huge cost. More

by pammiest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2012 -

Bourne's Auto Center responded

If you want to do it again we have over 300 cars to choose from!!! We would be glad to help you find another car! Seriously, thank you for taking the time to review your experience. We are happy that we were able to provide you with a service contract at an incredible price. That future piece of mind is priceless. If you need anything in the future please feel free to contact us directly. Thanks Again, Michael Kelley GM

July 20, 2012

I was referred to Bourne by a friend - and was not disappointed! Not only did I get the car I wanted, great loan at a great rate, I dealt with the nicest people! Mat was responsive to my emails when More

by julereed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2012 -

Bourne's Auto Center responded

We are happy that you like our "No Hassle" approach to selling pre-owned vehicles. We pride ourselves on having quality cars at below average pricing. The greatest measure of how we are performing is by the amount of repeat and referral customers we retain month after month and year after year. If you need anything at all please feel free to contact us immediately. Thanks for taking the time to review your experience. Michael Kelley General Manager

July 20, 2012

We had thought about a newer vehicle for a while but honestly I didn't want to go through the whole having to go to many dealerships and deal with all the hassle. We saw a vehicle online and I figured More

by ithomas28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mat Smith
Jul 26, 2012 -

Bourne's Auto Center responded

We look forward to your glowing recommendations and your continued service business. We are thankful that you had the experience at Bourne's Auto Center that we demand of ourselves everyday. Thanks for taking the time to review your experiences in our sales and service departments. Michael Kelley General Manager

July 19, 2012

it was a great pleasure to do business with them. i felt very comfortable test driving any car i wanted, without having the push to buy or (you gonna sign today). More

by msabiha2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 26, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. It is notable to mention their are many questions other dealers will ask customers that I can promise you will not hear from salesmen at our dealership! We want to assist you in your vehicle purchase, not sell you a car. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

July 15, 2012

On the customer service front, David was great - kept me up to date daily (sometimes more than once a day) on how the work was coming and so on. He worked with my insurance company to get all the paperwork More

by cdaniels2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2012 -

Bourne's Auto Center responded

We are honored to have earned your business and glad to process all your paperwork in a timely and urgent fashion. If you have any questions or concerns please do not hesistate to contact us. Thanks Again, Michael Kelley General Manager

July 13, 2012

My expierence at Bourne auto was unlike anything I've experienced before no hassle salesman what you see is what you get I would refer to them in the future.. More

by Joi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We look forward to assisting your future referrals with their pre-owned vehicle purchases. If you need anything at all please contact us. Thanks Again, Michael Kelley General Manager

July 03, 2012

Simply the best! Have you ever walked into a car dealership and not had to play the "let me go talk to my manager game?" Well I might sound like an infomercial but you wont at Bourne's. At first I w More

by R.Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2012 -

Bourne's Auto Center responded

WOW!!!!! We will certainly contact you when it comes time to shoot our new commercial! We are honored to have earned your business, three times! If you have any questions or concerns please contact me directly. Thank you for taking the time to write such an amazing review. Michael Kelley General Manager

July 03, 2012

Glen was extremely helpful and friendly. Did not feel pressured into buying a car and felt very comfortable with the staff. Overall it was a great experience. More

by nicmarie87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 04, 2012 -

Bourne's Auto Center responded

Thank you for giving us a 5.0 rating! We are glad you had the experience that we demand of ourselves every day. If you have any questions or concerns please contact us immediately. Thank you for taking the time to review your experience at Bourne's Auto Center. Michael Kelley General Manager

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