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Bourne's Auto Center

South Easton, MA

4.9
4,875 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,875 reviews

September 14, 2012

Being a first time buyer, I was pretty nervous with having to deal with any dealership. Luckily Bourne's was the second and last place I had to look for a car and I could not be happier. I bought a Sci More

by lfumicello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2012 -

Bourne's Auto Center responded

We are honored to have had the opportunity to sell you your first vehicle. Thank you for taking the time to review your experience a few months after your purchase. We look forward to seeing you in 5 years to sell you your second vehicle! Thanks Again, Michael Kelley GM

September 14, 2012

The selection was well presented online and the lot was easy to manuever. We were free to browse the lot as much as we wanted and we did not have to talk to a sales associate until we were ready. They we More

by chaffeea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We apologize that it appeared understaffed when you visited our dealership. We do our best to make sure we have the appropriate amount of staff to handle all of our customers needs. If you have any questions or concerns please contact us at 508-230-5885. Thanks Again, Michael Kelley GM

September 10, 2012

I thought for sure that this place was going to be shady just based on how good the prices were, and boy was I wrong! Just bought an Acura MDX from this place. I watched the car for a few months online an More

by KerryL613
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 14, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We hope you are enjoying your Acura MDX. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley GM

August 24, 2012

Hello, my name is Jay Brazer and I recently purchased a used vehicle from Bourne's Auto in South Easton, Massachusetts. My experience with Bourne's was everything it should of been and more when purchasing More

by Jay.Brazer77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 04, 2012 -

Bourne's Auto Center responded

Jay, Thank you for taking the time to review your experience. We are honored to have helped you through your first vehicle purchase. If you need anything at all please do not hesistate to contact myself or Dave. Thanks Again, Michael Kelley GM

August 18, 2012

All I can say is THANKS ALOT! My family has purchased 7 vehicles from Bourne's over the years and I made the poor decision of actually "looking elsewhere" for my latest purchase (Bourne's didn't have any C More

by foreignbishop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2012 -

Bourne's Auto Center responded

WOW! This is the experience we strive to have all of our customers experience. This review will be posted right next to the Brady Jersey for sure! Thank you for taking the time to review your past experiences. Thank you for your repeat and referral business over the years. Our customers are the biggest part of our growth over the years and our future growth to come. Thanks Again, Michael Kelley GM

August 15, 2012

After months of searching for a car, I found a '04 Ford Focus at Bourne's. My girlfriend and I went into the dealership on a Saturday at around 11am. The salesman (Matt) I spoke to on the phone was so swam More

by littleboetie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience here at Bourne's Auto Center. I also want to thank you for taking the time to meet with me in person yesterday. In order to keep our prices as low as possible we cannot afford to be overstaffed. Saturday's are the busiest day at our dealership, mix in vacation time and delayed responses from our lenders it can take a little time to purchase an automobile. Every purchase situation is unique; some can be as quick as 20 minutes others can take all day. I can assure you that our team, including myself and the owner, were here on Saturday working as HARD and as fast as possible to process your transaction. I sincerely apologize that we did not meet your expectations. I hope that you are enjoying your vehicle and if you have any questions or concerns please contact me directly. Thank you for the feedback. Michael Kelley General Manager (508)230-5885

August 10, 2012

We saw the CR-V we liked and emailed Bourne to inquire about it. We explained we would be trading our vehicle and what we were able to afford. Mat Smith emailed us back and worked with us through the wh More

by DebandJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We do our very best to get people in and out of here with their car the FASTEST possible and I am happy that you had the experience we demand of our team everyday. If you need anything at all, please do not hesistate to contact us. Thanks Again, Michael Kelley GM

August 09, 2012

I just bought an Infiniti from Bourne's Auto Center today, and my salesperson was Dave Pair. Dave was very professional and very helpful, and was very willing to listen to my concerns and work with me. More

by YShen15118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 20, 2012 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's. David has been the model employee for over 8 years and we look forward to many more years. It is with the greatest pleasure that I will let you know that David just eclipsed the 3,000th sold vehicle mark. It is truly remarkable. If you need anything at all please do not hesistate to contact myself or David. Thanks Again, Michael Kelley General Manager

August 03, 2012

This was our second experience purchasing a vehicle at Bourne's Auto Center. Both times we were treated professionally and courteously. Mat Smith helped us find a vehicle that suited our needs and budget More

by bncspell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2012 -

Bourne's Auto Center responded

Thank you for your confident recommendations and your continued business. It is our goal to make purchasing a vehicle here as easy as possible. If you have any questions or concerns please feel free to contact me or Mat at anytime. Thanks for taking the time to review your experience. Michael Kelley General Manager

August 01, 2012

I had the best experience! My husband had purchased a car two years ago and we definitely knew that when we needed a new car, Bourne's was it! Matt Smith was great. I went to elementary school with Matt so i More

by lvarela912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2012 -

Bourne's Auto Center responded

Thank you for your continued business over the years. There are many choices when it comes to making a vehicle purchase and we are honored that you have choosen us multiple times. If you need anything at all please let us know. Thanks for taking the time to review your experience. Thanks Again, Michael Kelley GM

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