Back

Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,912 reviews

February 21, 2014

Briar was great. The only thing so far that I have not liked is this review, I really do not like the fact that I am required to create an account, I have plenty of spam already. You might also get more More

by awright1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! We are honored that we earned you business! We do ask customers to review their experience on DealerRater so that there is a validation to the review. They do their due diligence to insure that the reviews are real. I apologize that you didn't enjoy that aspect of our sales process. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 20, 2014

Great Team! Good price. No hassle at all. Ma ny choices of warranty and services. Great experience from the first call through the keys in my hands. I do recommend! More

by psvalles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 21, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We truly appreciate your business. We are fortunate to have such a great team and we are thrilled you had the experience we demand of ourselves. If you have any questions or concerns, please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 20, 2014

I found the dealership on auto trader.com. I was greeted by Jake Nevens as we entered the building. He was kind and not pushy like other dealers. Carlos Machado was our financial advisor and went above and More

by nikkimal417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Feb 21, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are grateful that you chose Bourne's Auto Center for your pre-owned vehicle purchase and financing. If you have any questions or concerns please do not hesitate to contact us. We look forward to assisting you with your next vehicle purchase. Thanks Again, Michael Kelley General Manager

February 19, 2014

Our experience at Bourne's was nothing less than fantastic. Not only was there no pressure at all, the staff was friendly and made us feel welcome and we drove away with a great car. We will be co More

by Yelle1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 21, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of Bourne's Auto Center. We are thrilled that you enjoyed our "No Hassle" pricing and sales approach. We look forward to assisting you with your next vehicle purchase and appreciate your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 17, 2014

Like everyone I did research online about not only the Jeep but about the price and Dealership. This dealership came highly recommended and I couldnt beat the one price. I was already lower than others fo More

by pps806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 21, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star rating of our dealership! We know that there are many choices when it comes to purchasing a pre-owned vehicle and we are honored that you chose Bourne's Auto Center. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 17, 2014

A very good experience. Found them online looking for a used car for my daughter. This is not your typical used car lot. They have only premium used vehicles; no junk. They have a really nice showroom wit More

by tajwells
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Feb 21, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of our dealership! We truly appreciate your business and your kind words about our business. We look forward to assisting you in the future with your next pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 16, 2014

Even though it was very busy when I was there but Jake made sure we were well taken care of. Very intentive, outgoing, and gave me all the information that I asked for in a timely manner. Carlos made poli More

by kalexanderkungu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored that you choose Bourne's Auto Center for your pre-owned vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 16, 2014

The sales department here didnt pressure me like the other dealerships. They worked to get me where I wanted to be. Relaxed, knowledgeable,and fast. I would recommend them to anyone looking to buy!!! Th More

by Applejax20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian Ponte , carlos machado
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review of your experience at our dealership. The experience you had is exactly what we expect from our team each and every day. We look forward to your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 14, 2014

Brian is a vital part of something great happening in car sales. From the moment I arrived he was genuine and helpful, he tried to to be nonchalant about it, but I noticed he even left his lunch because it w More

by Rprophett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star rating of your experience at our dealership! Brian is new to our team and he is doing a fantastic job, hopefully he will remain with us for a long time. We look forward to assisting you in the future and if you have any questions or concerns, please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

February 13, 2014

I had a good experience with the dealership. If i had one suggestion it would be to somehow get more people there to help with approving of the loans. More

by jazzyjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We truly appreciate your business. I would like to apologize if you felt the time to get financing was not quick enough. It is our goal to have the most efficient and fastest buying experience for the customer. There are some variables when purchasing a vehicle that do sometimes come into play that are out of our control. Financing is one of the variables as we do not approve the loans. Again, anything we can do to speed up the process, we will do it. Thanks Again, Michael Kelley General Manager

...
454
...