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Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,912 reviews

March 08, 2014

Could not be happier with my experience. I know Jay Bourne from the past and we share a mutual friend who put me in contact with Mike Kelley. Mike couldn't have been more of a pleasure to work with. I More

by psweens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark, Andrew Gesner
Mar 08, 2014 -

Bourne's Auto Center responded

Paul, Thank you for your kind words! We are honored to have earned your business and a 5 star review. If you have any questions please do not hesitate to contact me. Thanks Again, Michael Kelley General Manager

March 07, 2014

I had a great experience buying my car from Bournes. My salesperson Brian was not pushy at all like past dealerships I went to and was very patient with me. He ended up helping me purchase a car that I abs More

by alissamapp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of your experience at our dealership! We are happy to have assisted you in finding the car your absolutely LOVE! We truly appreciate your business and your recommendations are very important to us. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 03, 2014

Seng was extremely helpful when we purchased a used car from Bournes. We had recently visited several local used car lots and left with poor experiences. Seng and Bournes were a breath of fresh air. I w More

by LLemieux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center! We are thrilled that you enjoyed breathing the fresh air! You recommendations are important to us and we look forward to providing them with the same experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 02, 2014

I found Bournes to be the easiest and best possible experience I could have when I decided to buy a new car. They were very easy to deal with, the no haggle policy took a lot of stress out of the car b More

by Jeanc1424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Mar 06, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review of your experience! The experience you had with our sales associate Jake is exactly what we expect from our team! Your recommendation is important to us and we will strive to provide the same experience to those future customers. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 28, 2014

Dave was very courteous. He stayed on top of all the details and his work was done in a timely manner. The fixed pricing is a good feature however I wish the deaiings on the trades were more equitable. More

by stallion123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 06, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are thrilled that you enjoyed our "No Hassle" pricing and sales philosophy. It is important to us that we are consistent and transparent in determining consumer trade in values. I have discussed this to our Sales Manager and Sales team to insure that we are informing the customer of how we determined the value of their trade in. If you have any further questions please feel free to contact me directly. Thank you for your business! Michael Kelley General Manager

February 26, 2014

David did outstanding job through my experience purchasing my vehicle. I drove from Gloucester just taking a chance on a family owed dealership it ever so paid off. More

by Counts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of your experience at Bourne's Auto Center. We are thrilled that we were able to earn your business all the way from Gloucester! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 26, 2014

I found Bourne's Auto Center on line while shopping for a used Corvette. Bournes' was 175 miles from where I live in NY so I took a chance not knowing anything about the dealership. I'm glad I did. Not More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Feb 26, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience! We are glad you are enjoying the Corvette, we stored it inside the entire time waiting for the transport truck to pick it up! Many customers admired the vehicle! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 26, 2014

After visiting several dealers and getting price pitches dramatically above blue book value, I was shocked to find Bourne's and its combination of fair pricing and high quality. I've bought quite a few cars More

by deraldb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of your experience! We are thrilled that you enjoyed our pre-owned buying experience! The experience you had is the exact experience we expect every customer to have. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

February 24, 2014

I was looking for a specific model Nissan Maxima, with color and features... Worked with Seng who was fantastic. It took a few months, but I was not in any hurry. The outcome was great. I got the model, More

by JoeRegan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weir
Feb 26, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review of your experience at our dealership! We are honored to have earned your business. We are happy that we were able to find the vehicle that best fit your needs. If you have any questions or concerns please do not hesitate to contact us! Thanks Again, Michael Kelley General Manager

February 23, 2014

I;ve watched Bourne's grow over the years, and checked out their inventory from time to time. I recently found a vehicle I liked and called. I spoke with Brian Ponte and made an appointment to t More

by cadcart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2014 -

Bourne's Auto Center responded

Wow!!!! Thank you for the kind words! We truly appreciate your business. We are thrilled that you are enjoying the impala and we were able to take care of the small issues for you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again! Michael Kelley General Manager

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