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Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,912 reviews

March 26, 2014

Dave was very professional and seemed to really work hard towards helping me find the car that I really wanted. He made the process very easy for me. More

by fsnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 27, 2014 -

Bourne's Auto Center responded

Thank you for the kind words regarding your experience with David. He is the consummate professional and we are fortunate to have him as an employee. If you have any questions or concerns please do not hesitate to contact myself or David. Thanks Again, Michael Kelley General Manager

March 26, 2014

Geat people! Jake and Andy made my experience so unstressfull. Their attitude was happy to be there and glad to answer any questions I asked. More

by donburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Mar 27, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review of your experience at Bourne's Auto Center. We also are grateful for your business. The experience that you had is exactly what we expect from our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 25, 2014

David was great as I got in touch with during the week regarding two cars I saw online and he had the cars ready to be test driven following being able to answer all of my questions in a timely manner. H More

by saabdriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
Mar 27, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are thrilled that you enjoyed our "No Hassle" pricing and sales philosophy. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 23, 2014

We had a great experince at Bourne's. We did a lot of online research and visited several dealers in our used car buying process. Some of the dealers were ok, but many of them were very tough to More

by ammodoro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Mar 23, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! We are lucky to have a great employee like Jake. He is hard working, professional and strives to provide the best customer experience possible. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

March 23, 2014

I over all liked my experience Brian Ponte did an overall good job and i would recommend people to go there, He was very helpful in everything that I needed. More

by Luis85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We realize there are many choices when it comes purchasing a pre-owned vehicle and we are honored that you chose us! Your recommendations are important to us and we look forward to assisting these customers with their pre-owned vehicle purchase. IF you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 22, 2014

Dave was great. Best experience I've ever had buying a car. Next car I have to buy I will go to Dave first and give him my business. More

by bfradin10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review of Bourne's Auto Center. David has worked for our dealership for close to 10 years, he is the consummate professional and strives to provide our customers with best car buying experience. We are fortunate to have great employees like David. If you have any questions or concerns please do not hesitate to contact us. We look forward to assisting you with your future vehicle purchase. Thanks Again, Michael Kelley General Manager

March 22, 2014

Carlos Machado is good customer service, and he knows his stuff. John is a fast individual. Good experience with Bourne/ mixed... It has been too days, but I haven't received registration (even though said More

by bch123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's AUto Center. We are thrilled to have earned your business. Carlos and John are great employees and we are lucky to have professionals who strive to provide the best customer experience. I will be sure to look into your registration tomorrow morning as I am sure it has been processed and we will get that right over to you. If you have any questions or concerns please do not hesitate to contact any of us. Thanks Again, Michael Kelley General Manager

Mar 23, 2014 -

bch123 responded

Thanks for the quick response, Micheal. As of now, I haven't received Res yet. Would you like to get more customers?

March 21, 2014

I have purchased two vehicles and my father one vehicle.Each time we have been helped by David Pair.Dave is very knowledgeable and provides great customer service durning your purchase,Even after y More

by RichMeucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 23, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! We are truly honored to have earned your business over the years. It is loyal customers, like you, that have been the engine to drive our business over the past 20 years! On behalf of David, I would like to thank you for your kind words. If you have any questions or concerns please do not hesitate to contact David or myself. Thanks Again, Michael Kelley General Manager

March 20, 2014

Brian Ponte was a pleasure to work with. He gave me a fair price on my trade-in and after not too much prodding agreed to have someone drive my new purchase to my mechanic (roughly 40 minutes away) prior More

by salvuccim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We appreciate your business and are honored that we have earned your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

March 19, 2014

My son and I visited Bourne's auto center for him to purchase his first vehicle. He and I were treated respectfully and the salesman went above and beyond to help us find several cars to test drive. W More

by bwm8765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bubba Auditore, Shawn Weir
Mar 23, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! You had the experience that we expect every customer to have. We are happy that your son is "thrilled" with his pre-owned vehicle. If he has any questions or concerns please do not hesitate to have him contact us. Thank you for your business! Michael Kelley General Manager

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