Back

Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,912 reviews

April 25, 2014

Great experience. Could not have been easier! Bourne was so easy to deal with and has a great selection! I would (and have!) recommended them whole-heartedly. I loved the "no pressure" philosophy! More

by rmccarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealeship. We truly appreciate your business and are happy your enjoyed our no pressure atmosphere. It was a pleasure assisting you with your pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 24, 2014

Bad experience corrected by great customer service I purchased my first car from Bourne and it was not what I expected. There were a few hiccups along the way but I am glad to say they took the time an More

by Matttex03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
May 08, 2014 -

Bourne's Auto Center responded

I sincerely apologize for your experience, this is not the experience we expect from our team. As a result of this review, I was able to contact you directly and address your outstanding issues. We are part of the DealerRater Certified program for this very reason, to address and rectify any customer issues. If you have any further questions or concerns please contact me directly. Michael Kelley General Manager

April 23, 2014

Good deal I was very satisfied with my experience at Bourne's. I got a great deal and wasn't pressured into adding anything extra. I would recommend David as a More

by Sarak129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sara Anuszczyk
Apr 29, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review of your experience. We are honored that you choose us for your pre-owned vehicle purchase. David certainly appreciates your recommendation and we are thrilled you enjoyed our "No Hassle" pricing and sales philosophy. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 22, 2014

Great Experience Buying a used car is not a battle at Bourne's. No pressure, no anxiety. Knowledgable, respectful and friendly staff. Gave me an excellent offer for More

by RLind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Apr 23, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at our dealership. We are thrilled that you enjoyed our "No Hassle" pricing and sales philosophy. Your recommendations are important to us and we look forward to providing them same experience to those customers. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

April 22, 2014

Bournes John did a great job helping my father and I! We enjoyed the experience of buying the car and I would recommend John anytime! He was pleasant, efficie More

by aubreygould123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review of your experience at our dealership. John is a great member of our team and we appreciate your kind words about the experience you had with him. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business. Michael Kelley General Manager

April 21, 2014

Awesome Dealership If I need or get another vehicle I know exactly where to go! I recommend this dealership to anyone! I LOVE MY NISSAN! Its me! :) More

by meloc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jessica Constantino, Andrew Gesner
Apr 23, 2014 -

Bourne's Auto Center responded

Thank you for your 5 star review! Glad you are enjoying your Nissan. We truly appreciate your business and we are thrilled that we have earned your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 12, 2014

Thank you, Bournes! We recently bought a used minivan from Bournes and had some concerns about the brakes being squeaky. The service department as well as customer servi More

by ECoates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Mountain
April 08, 2014

Cannot beat Bourne's I have bought two cars from Bourne's and both transactions were handled by David Pair. Very professional. He listened to my comments and requests and More

by ogutier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 16, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review! We are honored that we have been able to assist you with 2 vehicle purchases. We truly appreciate your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

April 07, 2014

John was great! They helped me get out from an upside down lease and into the car that I wanted at the payments I was comfortable with! More

by wendyc0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2014 -

Bourne's Auto Center responded

Thank you for the 5 star review! We are thrilled that we were able to assist you in finding a vehicle that better fit your financial needs. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

April 05, 2014

They stood behind their product I purchased a car from them back in November of 2012 , it ran OK until July 2013, then I had problems w/ it. after being fixed on the extended warran More

by jmqz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark, Shawn Weir
Apr 16, 2014 -

Bourne's Auto Center responded

Thank you for taking the time to write your thorough review. We are thrilled that we were able to stand behind our product and ultimately get you into a different product that fit your needs better. When selling automobiles, mechanical issues can arise. These issues are unavoidable, but we do our best to work with our customers providing solutions that they are comfortable with. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

...
449
...