Bourne's Auto Center

ABSOLUTELY SPECTACULAR! I just picked up a gorgeous Audi S5 convertible at Bourne's. The experience could not have been better. Flawless. I called David and arranged a tim I just picked up a gorgeous Audi S5 convertible at Bourne's. The experience could not have been better. Flawless. I called David and arranged a time to look at the vehicle. When I arrived, the car was pulled up front and ready to go. There was some initial confusion about the tires, but not only did the staff at Bourne's address the issue honestly and with integrity, they agreed to fix the issue at their cost. I then asked if I could take the car down to the local Audi dealer for an inspection. No problem. Before I knew it, they took it down the street and had the vehicle gone over bumper to bumper. There was a very minor issue with the car (hardly worth mentioning), which, you guessed it, Bourne's fixed for free. How do these guys make any money? I had been looking for this type of vehicle for years. The vehicle price was at least $5-$7K (!) lower than any other comparable vehicle in the area. And they gave me by far the most for my trade. More than I originally paid for the car! Dave - and then Shawn - ran around like crazy making sure the car was ready when promised. Even the general manager and the owner took a personal interest in my buying experience. Both Michael and Jason made the time to meet me when I arrived to close the sale. Their inspiring words sealed it for me. This was no ordinary dealership. When I picked up the car, I noticed that the driver side windshield wiper was missing. Even though it was after hours, Shawn found NEW wiper blades and had them installed immediately. Shawn apologized profusely. It was really no big deal. There was no rain in the forecast. Growing up in the projects in Worcester, MA, I never dreamed I would be in a position to own a vehicle of this quality. Bourne's made this dream a reality. I work with several high net worth individuals who live south of Boston and who buy cars more often than my wife buys shoes (which is saying something). I have made it a point to share my experience with as many of those folks as possible. More

Great service , extremely happy with my new purchase and I would recommend it to anybody. I plan on driving this car for a very long time , extremely happy with my new purchase and I would recommend it to anybody. I plan on driving this car for a very long time More

HIGHLY RECOMMEND THIS DEALER!!! I was looking for a Lexus GS 350 with the color combo of white with tan interior in my state of NY and couldn't find what I was looking for. When I b I was looking for a Lexus GS 350 with the color combo of white with tan interior in my state of NY and couldn't find what I was looking for. When I broaden my search for this vehicle, I came across Bourne auto on the web. I called to inquire about this car and I was told by one salesperson that the car was available. I called the next day and another sales person told me the car was JUST SOLD that morning. I was really disappointed because the first sales person NEVER returned my phone calls and I left 3 voice mail messages. I then decided to call back and put my name on a waiting list just in case this car happens to come through their lot again. I spoke to John Benner and explained to him the situation; John researched the stock number of the vehicle I originally wanted and told me that the vehicle was actually STILL available. John also explained the reason why I was given inaccurate information and decided to take over and help me from there. John went above and beyond the call of duty in working with me and kept me in the loop by communicating with me via text and email. THANK YOU!!! John, Andy Gesner and Michael Kelley for making my car buying experience Stress -free!! Especially coming from another state. I HIGHLY recommend Bourne auto to anyone looking for a Great pre-owned vehicle that is clean and at a very reasonable price. More

Bourne easy to work with.. Over the past year I have purchased a couple of vehicles at Bourne Motors. They make it very easy to do business with. The pricing is upfront and Over the past year I have purchased a couple of vehicles at Bourne Motors. They make it very easy to do business with. The pricing is upfront and competitive and the trade values are fair. I would not hesitate to recommend them or do more business with them in the future. More

Service dept Bought a car at bournes about 9 months ago with a full warranty and had a great experience. The sales person was awesome and wasn't too pushy. Took i Bought a car at bournes about 9 months ago with a full warranty and had a great experience. The sales person was awesome and wasn't too pushy. Took it in to be serviced, they had it for a week and put broken parts back into my car without telling me that the warranty plan didn't cover the $10 part. I would have been glad to pay for it because when a car is supposed to be fixed, it's not supposed to have broken parts put back in it. That's the whole point of it being FIXED. these guys don't care about their customers. What a joke. Mario in the service department is clueless as to what's going on. If I knew it was going to be like this I would have never bought a car from them. More

Good experience Good price - haggle not necessary, accomadating doing minor fixes. In and out. Polite salesman, quick turn out in 2 days vehicle was ready for pick up Good price - haggle not necessary, accomadating doing minor fixes. In and out. Polite salesman, quick turn out in 2 days vehicle was ready for pick up More

Bourne's Auto Center I recently bought my Nissan Altima at Bourne's through David, and had a great experience! I had looked at lots of Altimas online, but everything I fou I recently bought my Nissan Altima at Bourne's through David, and had a great experience! I had looked at lots of Altimas online, but everything I found was out of my price range, had too many miles, or was older than I had wanted. This Altima had all the features that I wanted (sunroof, heated seats, leather interior), low mileage, and was within my price range. I was unable to find anything else online that gave me what I wanted at a price I could afford. Every other car comparable to this one was more expensive, so I was very happy to find this car. David helped make this a great experience, as well! He has been professional, friendly, and has answered all of my questions. He was able to take an owner's manual out of another Altima for me to have, since my car did not have one in it. He has also communicated with me in a timely, efficient manner through phone calls and emails. I was also appreciative that Bourne's had offered to touch up the paint on my car. The front bumper was a little scuffed, the rear bumper had a little paint coming off, and one of the side mirrors was not painted. I did not even notice any of these things, but they offered to touch up all of this paint for me for free. I am also so appreciative that they were able to get me financing. Bourne's works closely with many banks and was able to get me financing, even with my limited credit history and low income (I am a student). I literally could not be happier with my new car, and would definitely recommend Bourne's and David! More

No Hassle After the pain of going to many car dealerships, I came upon Bourne's. No hassle, no stress, no bs. Everyone was very nice, pretty much picked out a After the pain of going to many car dealerships, I came upon Bourne's. No hassle, no stress, no bs. Everyone was very nice, pretty much picked out a car in minutes, happy with the price. Came back two days later and purchased the car. Car could have been detailed a little better but if that's all I can find wrong that's darn good! I will be a return customer for sure. Thanks again Seng, John and Andrew! Carol Dalton Gay More

Amazing price, amazing service, and trustworthy warranty! I recently purchased a 2010 SAAB 9-5 Aero from Bourn's through David. I can't say enough nice things about the experience. Bourn's (David) fixed eve I recently purchased a 2010 SAAB 9-5 Aero from Bourn's through David. I can't say enough nice things about the experience. Bourn's (David) fixed everything I pointed out. The car itself delivers the best driving experience I've ever had. It's smooth and powerful, yet has pleasing handling in the twistiest. It's hard to believe I purchased this car at such a low price! When the car refused to start a few days later, I started my own diagnosis and figured the car drains the battery even after being turned off. My first thought was that I'm screwed and Bourn's will not fix it. But the technician at Bourn's listened to my story about the battery drainage and did a very thorough analysis of the problem and came back with the results that It is normal for this car to draw a few amps from the battery for a few minutes, but then it goes to sleep and the will not drain the battery in sleep mode. Although I was a bit suspicious at the beginning, but upon further research, I learned that the technician was absolutely right about the issue. A new battery was installed free of charge. What can I say... Amazing price, amazing service, and trustworthy warranty. More

Very satisfied Friendly people, quick service, excellent product at a very fair price with I pressure to but. Knowledgable and answered all questions with no bulk s Friendly people, quick service, excellent product at a very fair price with I pressure to but. Knowledgable and answered all questions with no bulk sh*t. Highly recommended More