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Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,912 reviews

June 04, 2015

First dealer experience The overall process at Bourne's was very simple and to the point. Bourne's was recommended to me by multiple people and they lived up to the hype! I More

by alat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Jun 06, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review! We are thrilled to hear you enjoyed our "No Hassle" pricing and customer service commitment. It was a pleasure assisting you with your purchase and arranging your financing. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 03, 2015

A busy local dealer with good quality cars and fixed prices I am the kind of guy who wants to look online and find exactly what I want, then go to a dealer, make sure it's in good shape, and then buy it for exa More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens
Jun 06, 2015 -

Bourne's Auto Center responded

Thank you for your business and for providing us with a thorough positive review of your experience. It was a pleasure assisting you with your purchase and addressing some of the concerns your independent mechanic recommended. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 01, 2015

relaxing i brought my son for his first financed car. they made it relaxing and fun. i would recommend for sure. im also going back to trade my car in for a More

by stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 06, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review. Our "No Hassle" pricing and customers service commitment is designed to make your buying experience simple, fast and friendly. We are thrilled to hear you felt is was relaxing and straightforward. Your experience is exactly what we expect our team to deliver to every customer. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 01, 2015

cheap prizes no customer service I recently purchased a scion frs from this dealership there prices were much lower then everyone else and there interest rates were very good. With th More

by jives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 15, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Unfortunately, we did not meet your car buying expectations and I sincerely apologize. We will use this review as a learning and teaching tool to continue to improve the car buying experience. When purchasing a vehicle from out of state it certainly adds to the logistics of the car buying experience. This is especially true with vehicle registration and servicing the vehicle after you take delivery. I believe that all of your issues have been resolved at this point, please let me know if that is not true. If you have any further questions please do not hesitate to contact me directly. Thanks Again, Michael Kelley General Manager

June 01, 2015

Car purchase David pair was great! No hassling and always answered any questions I had. The only glitch I saw was the financing. When signing all of the paperwork, More

by Crazygirl62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Andrew Gesner
Jun 01, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. David is a dedicated professional who has been with us for 11 years! We would be happy to review your financing arrangements with you to help you understand it and answer any questions you may have. You can contact me directly at 508-230-2903 or via email and I will review your file. If you have any other questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 31, 2015

It was a very easy process and an overall great experience. I saw the car I purchased online and stopped by Bournes on a Friday to pick it up. I was able to see the car and gather paperwork. I put a $300 deposi More

by grant21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. The experience you described is exactly what every customer should experience. Simple, Fast and Friendly is what our team strives to deliver. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 30, 2015

the best of the best great cars great service friendly employees professional mechanics with reasonable price what's more can you ask for I recommend this dealership stron More

by joe whiterose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Clark
May 31, 2015 -

Bourne's Auto Center responded

Thank you for your continued business over the years and for your kind words about our staff. It is a pleasure assisting you with your purchases and your routine maintenance. Your recommendation is extremely important to us and we look forward to providing those customers with a professional and friendly experience. Thanks Again, Michael Kelley General Manager

May 29, 2015

It was great! I came in knowing what car i wanted...my 2001 Pontiac Sunfire was on its last legs and wanted to sell it or trade it in. I looked online on cars.com More

by joeyenna83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 31, 2015 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review. We appreciate your business and your kind words. We are thrilled to hear you are loving your Nissan Versa. Your recommendation is incredibly important to us and we look forward to providing those customers with the same "No Hassle" experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 29, 2015

Great Experience I have just purchased my third car from Bourne, and drove it away today. I always deal with David Pair and he is absolutely fantastic. I am not always More

by snicklas0513
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 31, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your purchasing experiences! We are extremely appreciative of your business over the years and your kind words about David. We are fortunate to have a dedicated professional in David. If you have any questions or concerns please do no hesitate to contact us. Thanks Again, Michael Kelley General Manager

May 20, 2015

Great Car, Great Price. Super Friendly Staff! Went in to buy a specific used car. Had a few snags due to my own unpreparedness, they handled it well and patiently. I like to haggle but was very ha More

by Camry Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Young woman who went to registry (forgot her name).
May 21, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Your review is genuine because in our business things do not always go as planned, there are many different parties involved in the purchase, the registry, insurance agents, insurance companies and many different financial institutions. We are fortunate to have a incredible staff trained to work with our customers and these other parties to insure that everything is handled quickly and correctly. It is great to hear that you enjoyed our "No Hassle" pricing and customer service commitment and you were able to save $1,000's off book value. If you have further questions or concerns please do no hesitate to contact us. Thanks Again, Michael Kelley General Manager

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