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Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,912 reviews

June 22, 2015

Great Car Buying Experience Bourne's Auto center is one of the best, if not the best used car dealership around. I was in the market for a newer vehicle for months and found thei More

by Driftguy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2015 -

Bourne's Auto Center responded

WOW! Thank you for you 5 star review. We are thrilled that you enjoyed our "No Haggle" pricing and customer service commitment. David has worked for us for over 10 years and he is a phenomenal sales associate. If you have any questions or concerns please do not hesitate to contact us. Thank you for your business! Michael Kelley General Manager

June 19, 2015

Fantastic experience! We purchased two cars! Website very informative. Alyssa, our sales associate, was detailed, patient, knew answers to every question we asked. GREAT E More

by ajk6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Jun 19, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a five star review! We truly appreciate your business and your kind words about Alyssa, she is a fantastic employee. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2015

Great Experience Two months ago I purchased a 2012 Honda Civic from Bournes and I couldn't be happier. They are not pushy whatsoever and Alyssa was extremely helpful i More

by Greene8585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Dowgos
Jun 20, 2015 -

Bourne's Auto Center responded

We are thrilled to hear you are still loving your Honda Civic. It was a pleasure assisting you with your purchase. Thank you for referring your girlfriend and for her business as well. Your recommendation is extremely important to us and we look forward to assisting more of your friends and family. If you or your girlfriend have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 18, 2015

awesome! Matt was awesome. He was nice and helpful! Got my car and registration that day at the dealership. It was fast and easy and the car is in great condit More

by KeM012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Matt is awesome and we are fortunate to have him on our sales team. We are thrilled that we were able to complete your entire transaction the same day and arrange your financing. Your experience is exactly what we expect every customer to experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 17, 2015

Repairs We bought our car here in April and had some issues with the air conditioner. After the second time we brought the car back to get serviced (through More

by jambren
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 20, 2015 -

Bourne's Auto Center responded

Thank you for your updated review and for your business. We appreciate your patience while we were able to resolve your air conditioning issues. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 17, 2015

Body shop experience was a breeze After having a car accident, I called Bourne's collision center to set up a drop off and they literally did the rest. They set up for a rental throug More

by EdgyLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kujampaa, Brian Mountain
Jun 20, 2015 -

Bourne's Auto Center responded

Thank your for your business and your kind words about our body shop repair team. The experience you described is exactly what we expect every customer to experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 15, 2015

Thank you! Let me start by saying I'm probably one of the worst customers this place has ever had, and let me finish by saying I am eternally grateful for how th More

by transmigratory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Jun 20, 2015 -

Bourne's Auto Center responded

Thank you for your business and your amazingly kind words about our staff. It was a pleasure assisting you with your purchase and finding the vehicle best fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 13, 2015

Far away from this dealer. I buy Lexus ct from this dealer. I spent money for this car $20,990.First day I drive back home. This car had a noise from front wheels.They said from More

by natthapon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jake Nevens
Jun 30, 2015 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Unfortunately you are not completely satisfied with your purchase and we apologize for that. I had the opportunity to speak with you and explain our view point and you still are not completely satisfied. When you returned with the vehicle we had our Service Manager and General Sales Manager drive the vehicle with you. Neither of our employees could find anything wrong with the vehicle, yet you were adamant that we replace the tires. Unfortunately, we could not find any reason that this would be necessary. If you have any future questions or concerns please do not hesitate to contact me directly. Thanks Again, Michael Kelley General Manager

June 11, 2015

The best dealership on South Shore! Bourn's was recomended to me by a friend, I was very pleasantly suprised by the concern for their customers.The process to buying a car at Bourn's was More

by Lenabeena22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry to say I did not recieve a card from the salesman,and cannot remember his name, I am so embarresed, he was fab!!!, Andrew Gesner
Jun 13, 2015 -

Bourne's Auto Center responded

Thank you for your business and your amazingly kind words. It was a pleasure assisting you with your purchase. We are thrilled to hear that this was your best buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

June 09, 2015

Bournes Auto David Pair is an excellent service provider and I highly recommend Bourne's and especially David. The dealership has been very good to me. The pricing More

by Ken Cooke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. We truly appreciate your continued business over the years and look forward to assisting you in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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