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Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,912 reviews

October 22, 2015

Awesome people. Awesome service. Awesome car!!!!!!! My husband was referred to Bourne's by a co- worker after have a horrifying experinence with a different dealership. I called Tanya, and she was know More

by Marla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanya Marsden
Oct 22, 2015 -

Bourne's Auto Center responded

Awesome review! We are thrilled you had an awesome experience. Earning and retaining your business is extremely important to us, so thank you! Tanya and Carlos are amazing employees, they truly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 21, 2015

WARNING WARNING Scam artists!!! Mike Kelly is an awful person. He tried lying to the wrong people! I cannot believe Jason Bourne doesn't see it. Your reputation is ev More

by summer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nov 04, 2015 -

Bourne's Auto Center responded

This attack on my personal character, by someone who never visited our dealership, did not purchase a vehicle from us and works at a competing dealership, will not have any effect on my commitment to customer service. Michael Kelley General Manager

October 21, 2015

A great experience Two family members had great experiences at Bournes and I am now happy to say that I have too. We were told to go see David Pair but unfortunately he More

by Tiffanie79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center. It was a pleasure assisting you with your purchase and we hope you are thoroughly enjoying your Nissan Pathfinder. David, myself and the rest of our team appreciate your amazingly kind words. If you have any questions or concerns do not hesitate to reach out to any of us. Thanks Again, Michael Kelley General Manager

October 21, 2015

Highly recommended dealer /repeat customer!! I recently purchased my second vehicle in two years from Bourne Auto Center. Alyssa Dowgos and David Olson made finding and financing the perfect veh More

by ljc224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Oct 22, 2015 -

Bourne's Auto Center responded

Thank you for your continued business. We are honored to have earned your pre-owned vehicle business again. Thank you for your 5 star review and your kind words about Alyssa and David, they are true professionals! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 20, 2015

Great Prices, good Service Incredible prices!!! A friend of mine recommended the dealer to me. We both got outstanding deals on our cars. Tanya from sales was fantastic for me. More

by JeepGrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Tanya Marsden
Oct 20, 2015 -

JeepGrand responded

30 minutes later, and I heard back from Bourne. Sending me a gas card! Thank you for the quick response!

Oct 20, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Jeep purchase. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. We are flattered for the kind words by the Jeep dealer you took the vehicle, that is unheard of in our industry! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 20, 2015

Professional and efficient We had a very positive experience. Tanya did a wonderful job of helping us. . Everyone at Bournes's was friendly and professional and we were able to More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Tanya Marsden
Oct 20, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. Tanya is an amazing employee and we are fortunate to have her on our team. Your kind words are much appreciated. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 19, 2015

purchasing a vehicle Tanya and Carlos were great. I lived about an hour away and I only had to visit the dealership twice with no hassles and no waiting. So far so good w More

by Hello1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tanya Marsden
Oct 19, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. There are so many choices when purchasing a pre-owned vehicle and we are honored that you choose Bourne's Auto Center. We are thrilled you are enjoying your vehicle. Tanya and Carlos appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 19, 2015

Service me and my wife had purchased are Second vehicle from Bournes auto Seng and Carlos went the extra mile for us an show a lot of professionalism do it More

by Apholx5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 19, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase! We are thrilled we were able to earn your business again! Seng and Carlos are amazing employees who are dedicated to professionalism and customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 16, 2015

Second time purchased a vehicle from Bourne's I just purchased my second vehicle from Bourne's. Both times, I have received great customer service. I enjoy going there because there is no pressure More

by hmoles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Oct 19, 2015 -

Bourne's Auto Center responded

Thank you for your continued business! We are thrilled that you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 15, 2015

Great experience! I bought my car at this auto center two months ago, and I had a pretty good experience. The worked with efficiency. It only took me two days to get my More

by Jesse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanya Marsden
Oct 19, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. Tanya is an amazing employee who is dedicated to professionalism and customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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