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Bourne's Auto Center

South Easton, MA

4.9
4,912 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,912 reviews

October 30, 2015

Great experience Bought a 2013 Ford Fusion here at a great price. During my test drive I noticed an exterior flaw, and it was fixed with no problem and no animosity. W More

by Jimmycx23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Nov 04, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Ford Fusion. We are honored that we were able to earn your business and your 5 star review. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2015

Great service The sales rep made buying a car very easy. I told her what I wanted and she supplied me with a list of vehicles that fit my description. It was very n More

by Pgunnah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Nov 04, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review! The experience you described is exactly what we expect every customer to experience. Alyssa and Andy are professionals who are dedicated to customer service. They appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 30, 2015

Excellent, thoughtful service with no BS After shopping around rather extensively throughout New England, I paid a great price (about 15% under market according to TrueCar) for a 2013 Chevy E More

by mattlavallee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 08, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for you pre-owned Chevy Equinox purchase. Your thorough review is exactly what we expect from our team of dedicated professionals. Dave and Dave are dedicated professionals who have a commitment to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 28, 2015

Fast and friendly Everything from the initial inquiry to driving off the lot was a pleasant experience. I scheduled a test drive and was on my way an hour after decidin More

by Dgre3n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 29, 2015 -

Bourne's Auto Center responded

Thank you for your business and your 5 star review! It was a pleasure assisting you with your purchase. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. It is our goal to get every customer in and out within an hour and we are thrilled we were able to obtain that goal with you. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 26, 2015

The way car shopping should be Its very simple with Car Shopping these days. The consumer wants a fair price against the market. The Consumer does not want to be haggled and twist More

by reno2515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Oct 29, 2015 -

Bourne's Auto Center responded

WOW! Thank you for your business and your honest feedback about our process. The experience you described is exactly what we expect every customer to experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 26, 2015

No stress, no pressure purchase My husband and I were looking for a reliable car for our daughter. We were expecting the typical high pressure sales people and were not looking forw More

by kateandtom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alyssa Dowgos
Oct 29, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. Alyssa and Carlos are amazing, they truly appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 24, 2015

Easy and relaxed I purchased a vehicle a little over three years ago and had a great experience. Went back this time and had same great experience. Not a fan of buying More

by Rbeady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2015 -

Bourne's Auto Center responded

Thank you for returning to Bourne's Auto Center for a second purchase! We are honored to have earned your business again, and it was a pleasure assisting you. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 24, 2015

I bought with Confidence I searched around for a new car and Bournes Auto had the right price for me.Mario was my agent and exhibited such professionalism.he made sure i chose More

by Bizzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. Mario and Carlos are dedicated professionals who are dedicated to customer service, we are fortunate to have them on our team. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" buying experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 23, 2015

Very quick and easy With today's busy schedule, Bourne's made it very quick and easy for me to purchase the car that was just right for me. I was in and out within a few More

by mateoj23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center and taking the time to review your experience. We are thrilled we were able to get you in and out with the vehicle quickly while obtaining financing that fit your budget. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

October 22, 2015

The hassle-free way to buying my car To begin with, I would like to give many thanks to Mario Lee, Carlos Machado, Shawn Saunders, and of course the GM, Mike Kelley for being so attentive More

by CAdams86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2015 -

Bourne's Auto Center responded

WOW!! Thank you for your business and your incredibly kind words about our team. We are thrilled that we were able to secure an excellent interest rate and a favorable trade in amount. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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