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Bourne's Auto Center

South Easton, MA

4.9
4,913 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,913 reviews

December 31, 2015

Smooth Overall my experience here was really great. Jake was very tentative and responded very quickly via email and phone. The process was quick and reassur More

by Jg1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Jan 01, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle purchase. We are thrilled we were able to earn your 5 star review. It was a pleasure assisting you and we appreciate your patience with our internet issue. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 29, 2015

Bought a 2014 ford fusion This is the first car I bought from Bournes and Shawn (sales rep) was great to deal with and was very patient with my many phone calls. Dave (finance) More

by Ginger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Weir
Jan 01, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to award us with a 5 star review. We are thrilled you are enjoying your Ford Fusion and we were able to deliver your vehicle quickly. David Olson and Shawn Weir are dedicated professionals who are committed to a high level of customer service, we are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. We look forward to seeing you for your next purchase. Michael Kelley General Manager

December 28, 2015

Super Easy and Awesome Experience I haven't bought car but would like to pen my experience in few words. I interacted with David Pair.. Cool sales man. Absolutely no push. Gave all inf More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 01, 2016 -

Bourne's Auto Center responded

Thank you for the opportunity to assist you with your pre-owned vehicle search. We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If there is anything we can help while you continue to search please do not hesitate to contact us. Your recommendation is extremely important to us, we appreciate it very much. Thanks Again, Michael Kelley General Manager

December 27, 2015

Unbelievable experience..So easy..No hassle The best overall experience ever for my wife and I when it came to buying a car We have had to buy a car a few different times over the past few yea More

by juliagulia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and your amazing 5 star review. It was a pleasure assisting you with your Honda Odyssey purchase and we are thrilled we had the vehicle that best fit your needs. It worked out awesome that you were able to take the vehicle in the same day, we shoot for that every time we sell a vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 27, 2015

Great experience - no complaints! I have nothing but great things to say about the folks at Bourne's. They went above and beyond to ensure I was happy with my used vehicle purchase. More

by ErinM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 27, 2015 -

Bourne's Auto Center responded

Thank you for the amazingly kind words about our team. It was a pleasure assisting you with your purchase and addressing the minor cosmetic issues on the vehicle. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 24, 2015

Great experience! Jason is excellent at getting the car that you want. We are extremely happy with the overall experience of purchasing a car and the service was superi More

by cc11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2015 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with a 5 star review. It was a pleasure assisting you and finding the exact vehicle that fit your needs. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 24, 2015

No hassles priced right excellent service Purchased my 3rd car from here, they always take care of my trade and make the purchase smooth and hassle free. I was in the dealership total about 1h More

by Buyhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 27, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center again! We appreciate your continued business and your kind words. You won't find any sharks at our dealership, only dolphins! We are thrilled you enjoy our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 23, 2015

Excellent Car and Excellent Service Phenomenal service and the car at I was looking for with a great price. Friendly, professional, and great service! I went to a few dealerships prior t More

by annapapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 27, 2015 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center and for awarding us with a 5 star review! We are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. We appreciate your recommendation and look forward to providing those customers with the same commitment to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 22, 2015

Great Buy David was very helpful throughout the process. this is my third Car I am buying through David since 2006, I keep coming back to him because he makes b More

by bgirabor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 27, 2015 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. We are honored that we were able to earn your business for a third time! David is an amazing employee who is dedicated to customer satisfaction, he appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

December 21, 2015

EXCELLENT, SERVICE-CENTERED AUTO PURCHASE It's one thing to buy a car; it's quite another to purchase great customer service and attention to the little things. I have purchased cars from Dav More

by Brian Hoffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 22, 2015 -

Bourne's Auto Center responded

Thank you for your continued business and loyalty. We are honored to have earned your business over the years. David has been with us for over 12 years and he is an integral part of our team. He and all of us at Bourne's appreciate your amazingly kind words. If you have any questions or concerns you certainly know where to find us. Many Thanks! Michael Kelley General Manager

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