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Bourne's Auto Center

South Easton, MA

4.9
4,914 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,914 reviews

January 15, 2016

Carlos Machado was very nice and got me the best price for my dream car. He was very helpful and informative for everything I need to do to get this car on the road More

by Carrington1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Marsden
Jan 17, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Carlos is awesome! He appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 14, 2016

Purchased used vehicle I frove to the dealership to look at a specific car, when i got there the vehicle was at there other lot and withoit any questions they got it down qu More

by Mike77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2016 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience. Thank you for your patience as we quickly shuttled the car from our operations lot around the corner. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 12, 2016

Great dealership! My experience at Bourne's auto center was wonderful! I've been searching for a jeep for well over 6 months, and had previously walked out of 3 dealers More

by Carolann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Andrew Gesner
Jan 14, 2016 -

Bourne's Auto Center responded

Thank you for providing us with the opportunity to earn your business. Of course we are disappointed that we were unable to find a vehicle that fit your needs but we are delighted to hear your experience was positive. We look forward to assisting you again in the future and if we have a vehicle that we think fits your needs we will certainly contact you. If you have any further questions please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 11, 2016

Very Pleasant Experience I arrived shortly after closing on Saturday but I was still greeted with a very helpful and friendly attitude. Chris, one of the employees there, help More

by KurtJordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Tanya Marsden
Jan 14, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Acura MDX. We are thrilled that you enjoyed our "No Hassle" pricing and customer service commitment. Alyssa and Andy are consummate professionals who are dedicated to a high level of customer service. They appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thank you for taking the time to review your experience. Michael Kelley General Manager

January 11, 2016

Excellent salesman, professional dealership We came in to look at a particular car--a 2010 Kia Soul. It was ready for us to view and was in sparkling clean condition. The salesman, Mario Leo, More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Gesner
Jan 14, 2016 -

Bourne's Auto Center responded

Thank you for your business and for you 5 star review. We are honored to have earned your business and your kind words. It was a pleasure assisting you with your purchase and we look forward to seeing you for your next pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 10, 2016

They are a good dealership I liked no one came over and bothered you and when i was ready then they helped out. People there are great, Excellent place yes More

by stewart,lori1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and for choosing Bourne's Auto Center for your pre-owned vehicle. It was a pleasure assisting you with your purchase and we are thrilled you enjoyed our "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 09, 2016

Grand Cherokee purchase professional staff and management team. Car was delivered in pristine condition. Process was quick and efficient. Carlos was particularly profession More

by jeepguy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Nevens
Jan 10, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for you pre-owned vehicle purchase. Carlos and Jake are amazing employees who are dedicated to customer service. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 08, 2016

Great Choice! My parents bought a car from Bourne's 10 years ago and now I bought one as well. Great customer service and they really try to help the customer as mu More

by Ronniquel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2016 -

Bourne's Auto Center responded

10 years ago, I sold your father his vehicle! We appreciate your continued business and your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 07, 2016

Rethinking my earlier posting I left a scathing posting earlier because I was told that the battery which is having issues would not be replaced under warranty. I have had my vehi More

by CMT0028
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Mountain
Jan 10, 2016 -

Bourne's Auto Center responded

Thank you for your honest and candid feedback. With over 40,000 vehicles sold over the past 15 years we are going to run into some of these types of issues. It is unfortunate when it happens, but we have a dedicated staff here 7 days a week to assist our customers. If you have any questions or concerns please do not hesitate to reach back out to us. Thank you for your business! Michael Kelley General Manager

January 05, 2016

Just amazing. To any of you who hesitate when thinking about a car buying experience, I have one word for you, BOURNES. From the first minute, when Tanya had my car More

by NickT71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanya Marsden
Jan 06, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and your amazingly kind words about our team. Tanya and Carlos are fantastic employees who are dedicated to customer service, they appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. THANK YOU!!!! Michael Kelley General Manager

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