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Bourne's Auto Center

South Easton, MA

4.9
4,914 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
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135 Belmont Street

South Easton, MA

02375

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Showing 4,914 reviews

January 19, 2016

All-around great Effective, competent, and timely. Couldn't have asked for better service. Always available by phone and email. Very helpful with everything from vehic More

by ts02138
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience and award us with a 5 star review. We are honored that you chose Bourne's Auto Center for your pre-owned vehicle purchase. If you have any questions or concerns please do not hesitate to contact me. Thanks Again, Michael Kelley General Manager

January 18, 2016

Fantastic service I've purchased many cars over the years from Bourne auto and couldn't have had a better experience anywhere .. If there was an issue it was always tak More

by Jack F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience in our service department. We truly appreciate your continued business and your kind words. If you have any further questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2016

great experience Bourne makes buying a car painless! Prices are fair. Selection is good. All my paperwork was completely handled for me. I would be proud to recommend More

by Lisa B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle. Purchasing a car should be painless, simple and friendly. We are thrilled your buying experience was enjoyable and we appreciate your recommendations. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 17, 2016

Great Service with Short Notice Lost a cylinder on the way to work due to a bad coil. Called at Noon, dropped off the car and Bourne's took great care of me. Great service and advi More

by sscianna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2016 -

Bourne's Auto Center responded

Thank you for your continued service business. It is our pleasure to serve you and get your vehicle back on the road as quick as possible. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 17, 2016

Great experience! This is my second car purchase with Bourne's Auto. Both times have been great experiences! David Pair helped me find the right car & get me the best d More

by Goby123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark
Jan 17, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with a 5 star review! We are thrilled that we were able to earn your business for a second time. It has been a pleasure assisting you both in our sales and service department. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, MIchael Kelley General Manager

January 17, 2016

Just what I wanted I was looking for a low mileage Toyota Corolla and they had one! So far so good. Nice little car. I had my previous Toyota for 19 years. Hope this on More

by bigdonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Nevens, Shawn Weir
Jan 19, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Toyota Corolla purchase. That is amazing that you owned your prior Toyota for 19 years! Hopefully Jake and Shawn are still with us in 19 years when you are back for your next one! If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 16, 2016

My experience has been good.. I recommend the service dept. I have been well taken care of every time I have had work done on my car. The have been courteous and efficient. I mostly have worked with Corey who h More

by BMW lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Sandler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Clark, Jake Nevens
Jan 17, 2016 -

Bourne's Auto Center responded

Thank you for your continued business in our service department! Kory and Mike Clark are professionals who are dedicated to customer service, we are fortunate to have them on our amazing team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 16, 2016

Did not seem to matter My wife and I drove 90 minutes to look at an Acura I had emailed them about. It was a Saturday and while I expected it to be busy, it was complete ch More

by fill_19
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 07, 2016 -

Bourne's Auto Center responded

It is unfortunate we were unable to earn your business. Saturdays are certainly the busiest day at our dealership and we feel as though our team does an amazing job of attending to all of our customers needs. At times Sales Associates will be dealing with multiple customers at one time, it is not ideal, but we continue to train our staff and management to handle those situations. We can always improve and have already discussed your experience with David and our Management team on what we could have done differently. We will use this review as an opportunity to improve. Best of luck in your pre-owned vehicle search. Michael Kelley General Manager

January 15, 2016

Awesome Service to match the quality of the car I browsed around at many dealerships, and found the best quality cars for great prices here. The service was unbelievable. I felt beyond comfortable b More

by JustineEmilyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gesner, Alyssa Dowgos
Jan 17, 2016 -

Bourne's Auto Center responded

WOW! Thank you for your business and your amazingly kind words. The experience you described is exactly what we expect every customer to experience. Alyssa is dedicated to a high level of customer service. She appreciates your kind words. We are thrilled you are loving your car. Thanks Again, Michael Kelley General Manager

January 15, 2016

Good Salesman, Good Car so Far I bought a 2013 Ford Focus on 1/12/2016 and the car is running great! The salesman listened to what I had to say and fixed the things that needed to b More

by Awesomemainas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jake Nevens
Jan 17, 2016 -

Bourne's Auto Center responded

We love it!! Awesomemainas! That is a new one. We are thrilled you are enjoying your Ford Focus and appreciate your business. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

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