Back

Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,852 reviews

September 28, 2016

Amazing service and Highly recommended I have been visiting a few dearlerships in the past few my months and by far I was treated best by Kim at Bourne's. From the time I walked in she w More

by Marquita02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2016 -

Bourne's Auto Center responded

Thank you for your business and for awarding us with 5 stars! Although Kim is new to our team, we agree that she is fantastic. Kim certainly appreciates your amazingly kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 28, 2016

Easy, no hassle process Our salesperson, Amy, made purchasing our truck simple and worry free. When we arrived on a busy Saturday she came out to greet us promptly and never More

by Ang123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned truck! We appreciate you taking the time to review your experience and for awarding us with 5 stars. Amy and Dave are an integral part of our team and they are dedicated to a high level of customer service. Each of them appreciate your kind words. We look forward to seeing you again for your next purchase. Thanks Again, Michael Kelley General Manager

September 27, 2016

Very pleased with my experience Bourne's listened to my car needs and found me financing without being pushy or overbearing. Jose was very easy to work with, both in person and over More

by brownnk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for your business and your high recommendation. The experience you described is exactly what every customer should experience when purchasing a vehicle at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2016

Good experience We knew the car we wanted and Jose was very responsive. He had the car ready to test drive. He expedited the sale and it went very smoothly More

by Smith
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience at Bourne's Auto Center. We are honored to have earned your business. The experience you described is exactly what every customer should experience at our dealership. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2016

Great place to buy a car I bought a Chevy Traverse from Bourne in September 2016. I worked with Jose and really enjoyed his service, other than the fact that they made me wai More

by Karl M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned Chevy Traverse. We are honored to have earned your business and your positive feedback. Our goal is to have every customer in and out within 1 hour and sincerely apologize if that did not happen with your purchase. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 27, 2016

new jeep owner Kim did an absolutely amazing job! From the moment I walked in the door she was so pleasant and found exactly what I was looking for. She made the pro More

by Dsanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

We are honored that we were able to assist your with your first purchase! That is certainly a memorable moment in everyone's life. We are thrilled you are enjoying the Jeep. We agree that Kim is amazing, we are fortunate to have her on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 25, 2016

Very easy, no pressure Kim Bailey was very knowledgeable on the car I was looking for. No pressure, willing to explain everything. Very smooth process and will do business More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2016 -

Bourne's Auto Center responded

Thank you for awarding us with 5 stars! We appreciate your business and your kind words. Kim and our entire team appreciate your recommendations and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 24, 2016

Excellent service! This is the second car we have bought from Bourne's and specifically this last experience was the best. I had first called Bourne's auto center lookin More

by asaysourivong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2016 -

Bourne's Auto Center responded

WOW! We are honored to have earned your business for a second time! Kim certainly appreciates your amazingly kind words. She is new to our team and we are fortunate to have her. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 23, 2016

Easy in easy out No hassle easy in easy out won't buy a car anywhere else, went to buy a car at 3 pm and walked out of there with my new car by 4:30.... Very friendly More

by Njce1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevon Hubbard
Sep 23, 2016 -

Bourne's Auto Center responded

Thank you for your continued business! It is always a pleasure assisting you and your family. We are thrilled we were able to earn your 5 star review. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

September 22, 2016

Awesome first dealership experience I was so pleased with this dealership, I was helped by Matt, he explained everything to me perfectly as I was a first time buyer today. The loan appli More

by Christypetrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Caroline Simmons
Sep 23, 2016 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center! The experience you described is what everyone should expect when purchasing a pre-owned vehicle from our dealership. Your recommendation is extremely important to us and we look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

...
385
...