Bourne's Auto Center

Easy transaction - no pressure sales! I called Bourne's to see if they had a particular car that I wanted to look at. It was ready for me to drive when I got there, I loved it and drove i I called Bourne's to see if they had a particular car that I wanted to look at. It was ready for me to drive when I got there, I loved it and drove it home the same day! No hassle transaction. I would definitely recommend buying a car from Bourne's. More

Good Experience Worked with Kim and Carlos. I asked a lot of questions, they were patient with me and answered my questions thoroughly. Kim was very friendly and comm Worked with Kim and Carlos. I asked a lot of questions, they were patient with me and answered my questions thoroughly. Kim was very friendly and communicative. Whole process from looking for cars to buying was complete within a week. More

Great car buying experience Jose and Shawn at Bourne's Auto Center were friendly, professional, and communicated all important information needed to complete the sale of my new c Jose and Shawn at Bourne's Auto Center were friendly, professional, and communicated all important information needed to complete the sale of my new car quickly. I am very happy with the process and will recommend Bourne's Auto Center to others. Thank you! More

Great Car Buying Experience My experience was wonderful! The dealership has a no pressure atmosphere and I was in and out in no time. I will absolutely return for future car p My experience was wonderful! The dealership has a no pressure atmosphere and I was in and out in no time. I will absolutely return for future car purchases. Ask for Jose. He is professional, knowledgable, and respectful. Shawn was great too. Fantastic service all around. A+++ More

Repeat customer for a reason! Two years ago we purchased a car from here, and were quite impressed with the ability to drive as many cars as we wanted without a salesman breathing Two years ago we purchased a car from here, and were quite impressed with the ability to drive as many cars as we wanted without a salesman breathing down our necks and pressuring us to buy a car at that exact moment. Well two years later we found ourselves outgrowing the original car we purchased and needing an SUV to replace it. Without hesitation we checked out the website and went back to Bourne's with a list of vehicles to drive. We originally thought it would be the Honda Pilot or Toyota Highlander, but ended up being the Lexus RX350. Our salesman was John Benner and he immediately had the cars we wanted to drive available. If there was something not available on the lot it was delivered from their other lot with very little or no waiting. After an afternoon of just driving all the cars on the list, we made an offer and traded in the car we had originally purchased from Bourne's two years ago. The process was painless and the RX350 needed some extras like the floor mats, cargo net, etc. located that were in the pictures. I expected to get some resistance, but this never happened. They even removed some stains in the headliner and buffed some minor areas on the passenger door. John was always quick to answer questions via email and the turnaround with our insurance agent was terrific! The car was to be registered in Rhode Island, and believe me, this is not an easy process for most folks in state late alone out of state! When I came back a few days later, Shawn Saunders , their Finance Manager , made the financing options easy, explained the warranties (which I declined, and he gladly never applied pressure or brought up the topic again. I was done and out of his office in about 45 minutes! The amazing part was the car being delivered by their runner Jim Marsden with a full tank of gas and taking away her old car after swapping the plates in the middle of the workday! (I was expecting to need to come back to the dealership after work and have missing items like extra FOBS or mats missing or the checklist I mentioned to them about the car not done. THIS never happened!) Not a lot of used car dealers are this flexible, nor are there any I know of that advertise the best price on a vehicle that actually live up to it! We will make Bourne's a destination for our third vehicle for sure! Dont buy a new car when you can save thousands buying used with a no haggle price! Thank you BOURNE's! More

This is where you want to buy a car!!! I've been looking for a Honda Odyssey for awhile. I've talked to lots of dealerships. Oh the fun of trying to read between the lines. Getting li I've been looking for a Honda Odyssey for awhile. I've talked to lots of dealerships. Oh the fun of trying to read between the lines. Getting lied to. Phone calls not returned. Questionable condition of cars. Etc. Then I found Bourne's. From the very first phone call to Jose at Bourne's to the time my car arrived, I was utterly impressed. Answers were prompt and thorough. Questions and issues were Quickly addressed and resolved while communicating the entire time. Watched out for my interests as I hired a transport company to deliver my car. Did I mention I bought the car site unseen? Yes. Using FaceTime I reviewed the car and bought it site unseen. Partly I could do this as it was a Honda. Partly Bourne's had already done many routine maintenance items on the van so I knew it was ready to go. I knew what I was going to get. Thank you to Jose and Andy at Bourne's for their excellent service. I am loving my 2013 Honda Odyssey!! Ok I gushed forever on the service. Really the best part was the price. Truly the best price on the car I needed. I have honestly searched the nation. Love the no haggle bottom price up front approach. More

Very Friendly Staff Staff makes you fell at home.. Staff seem to have a good time and work well with each other. It makes a stressful car buying day much easier on us buy Staff makes you fell at home.. Staff seem to have a good time and work well with each other. It makes a stressful car buying day much easier on us buyers. More

Excellent Service, Great Value Everyone works very hard to make sure you're happy. Right from the start everyone was friendly, and let me take the time I needed to decide what I wan Everyone works very hard to make sure you're happy. Right from the start everyone was friendly, and let me take the time I needed to decide what I wanted, answering all of my questions and letting me take all the cars I was interested in out to test drive. Once I found the car I wanted, John walked me through everything I needed to do and Carlos busted his butt working with the bank to get me payments and a rate that I am happy with. Even after the sale, they still follow up to make sure your happy. John just called today to make sure I have everything I need. It was an excellent experience all around. More

Great experience again. This was my second time buying a car from Bourne's Auto Center. Jose wasn't your typical hard sell salesman, he was helpful, honest and professional. This was my second time buying a car from Bourne's Auto Center. Jose wasn't your typical hard sell salesman, he was helpful, honest and professional. Glad to have such good service locally. Melissa M More

Amazing service and Highly recommended I have been visiting a few dearlerships in the past few my months and by far I was treated best by Kim at Bourne's. From the time I walked in she w I have been visiting a few dearlerships in the past few my months and by far I was treated best by Kim at Bourne's. From the time I walked in she was kind, extremely friendly and never once pressured me. Everyone else that I made contact with were extremely pleasant as well. Not only will I recommend this dealership in the future but I have already referred a few people to go there. Keep up the good service and definitely keep Kim around......she was very pleasant and personable. More