Bourne's Auto Center

One word - Easy My salesperson Jessica and the business manager David made this as easy as possible. They were knowledgeable, pleasant and professional, no games. It My salesperson Jessica and the business manager David made this as easy as possible. They were knowledgeable, pleasant and professional, no games. It was by far the best car buying experience I have had and I will buy from them again. More

Only if you want to be insulted This was the single worst car buying experience ever. I am a repeat customer who previously bought several vehicles from Bournes without issues. Today This was the single worst car buying experience ever. I am a repeat customer who previously bought several vehicles from Bournes without issues. Today I was offered $200 for a potential trade-in. $200! Better to just state you don't want a trade-in than insult a repeat customer like that. I look forward to telling all my family in Easton and Mansfield about this over the holidays. There was no need to insult a now former good customer like that. A stupid way to lose a sale and repeat business. $200 for a car I spent thousands on. I did nothing to deserve that. I recommend only going to Bournes if you want to be insulted and have time to waste. More

Attention given and customer experience was outstanding! HUGE shout out to Jose Garcia for all the attention he took to ensure our experience was a positive one, he was pleasant, accommodating, personable, n HUGE shout out to Jose Garcia for all the attention he took to ensure our experience was a positive one, he was pleasant, accommodating, personable, not pressuring! Also, Carlos Machado was very nice, he related, and had such a human side towards us, which is hard to find! Both men had genuine smiles and performed above & beyond! I took my son in to buy his very first car @ Bourne's and once again, I was completely satisfied with this dealership. The employees are great and far surpass any other dealership I have dealt with in my 35+ years of buying vehicles. I personally have bought from Bourne's in the past and knew I had to take my son here...He will be a customer for life as I am. I have referred many family & friends her and they too are very satisfied. More

2016 Ford Edge Overall I great experience with Jose and Dave. They steered me in the right direction not only with the type of vehicle but with keeping it in my budg Overall I great experience with Jose and Dave. They steered me in the right direction not only with the type of vehicle but with keeping it in my budget. Everyone was so helpful through the whole process and i strongly recommend Bourne when your trying to buy a car. More

3rd Vehicle Purchase This is our 3rd vehicle that we have purchased from Bournes. They have the best inventory, prices, sales and finance support. Jose Garcia was very hel This is our 3rd vehicle that we have purchased from Bournes. They have the best inventory, prices, sales and finance support. Jose Garcia was very helpful in our vehicle selection. As usual they are not pushy at Bournes in your vehicle selection. Carlos Machado was very patient in explaining the financing and extended warranty that we purchased. Carlos made arrangements for us to receive a great loan for our vehicle. Alyssa Dowgos handled everything directly with our insurance agent for our coverage and vehicle registration. More

Thank you for turning a Negative into a Possitive Just Spent $12K (far beyond what we wanted but we loved the car and the sales team was amazing!) however after taking it home and having time to full Just Spent $12K (far beyond what we wanted but we loved the car and the sales team was amazing!) however after taking it home and having time to fully inspect the car i was very disappointed to find bubble rust spots and some chips one the hood that appear to have been "covered" with a sharpie to "hide" the issue. On day 4 we came out to find a crack from one side of the windshield to the other! i know cold weather can do that but mostly if there is a pre-existing issue! I was able to talk to the manager Michael who was friendly and helpful and completely understanding to my situation! Although it was not "required" as he put it, they stand behind there cars! I was very relieved to to hear they would do everything they could to rectify the issues! and also supplied a loaner car for the time being! I went from from disappointed to grateful and extremely satisfied and impressed with the entire Bourne's Auto Center More

Fabulous!!!! First of all your auto center came highly recommended by a previous client of yours. They couldn't say enough nice things about their overall experien First of all your auto center came highly recommended by a previous client of yours. They couldn't say enough nice things about their overall experience. We decided to give you a try, and we were not disappointed!!!! Everyone was extremely friendly, Jessica was awesome from beginning to end!!!! Matt did a great job and I felt he really worked hard to get us the best deal possible given our situation. I will recommend Bourne Auto to anyone looking to purchase a used car!!!! Thank you Bourne Auto center More

Kim Bailey best sales person My sales person Kim Bailey was such a great person. She made my buying experience so wonderful and easy. I would defenily refer my friends and famil My sales person Kim Bailey was such a great person. She made my buying experience so wonderful and easy. I would defenily refer my friends and family members to bourne auto sales and to see Kim as my experience was that wonderful. Best dealership ever and speaking from experience since i bought 3 other cars from 2 other dealership More

great experience!! My salesperson Jose extremely quick and professional. No sales pressure at all. Customer focused. Finance experience amazing again quick easy and ra My salesperson Jose extremely quick and professional. No sales pressure at all. Customer focused. Finance experience amazing again quick easy and rate 1.75%. Overall best car purchase experience. Finally a business that has put the customer first. Highly recommend a Bourne Auto More