Back

Bourne's Auto Center

South Easton, MA

4.9
4,851 Reviews
Our partnership with DealerRater has allowed us to take our customers feedback and continue to improve our operations everyday. You may find dealers that have more reviews than Bourne's Auto Center but we can assure you that not only do we sell more pre-owned cars than any other dealer, new or used, our reviews are REAL! What do we mean? We don't pressure our customers to write review. For example we don't setup a kiosk at our dealership to pressure our customers into writing a review, we don't compensate our sales associates or customers to write reviews, and we don't tell our customers to give us all 5's. Lastly, we respond to EVERY review! If you had a positive experience write about it and tell your friends and family. If you didn't have the experience we demand of ourselves, call us!
Contact Dealership

135 Belmont Street

South Easton, MA

02375

Directions

By Type

Showing 4,851 reviews

January 29, 2017

ONE PRICE PURCHASE JOSSE GARCIA HE DID GOOD JOB . HE IS NICE SALES ASSOCIATES. I WAS HAPPY WITH MY PURHASE. HE FINISHED ALL PAPER WORK BEFORE I REACH THERE. THAT WAS EXC More

by davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Bourne's Auto Center responded

Thank you for your business and for taking the time to review your experience with Jose. He appreciates your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 28, 2017

great service! -Kirsten m thank you for helping me buy my first car! service was awesome and the price was low for the quality of the car and jose was very kind and patient More

by kirstenm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to award us with 5 stars! We are honored to have earned your business and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again Michael Kelley General Manager

January 24, 2017

Thank you! I bought my car here a few weeks ago and everything was great. I dealt with Scott and Shawn and they both could not have been nicer or more profession More

by Ctm1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Santos
Jan 30, 2017 -

Bourne's Auto Center responded

Thank you for your business and your high recommendation! We are happy to continue to address and resolve your heater issue. Please let us know when you can return and we take another look at it. Scott and Shawn appreciate your extremely kind words. They are dedicated professionals who are committed to a high level of customer service. We are fortunate to have them on our team. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 24, 2017

Wonderful Experience We certainly had a wonderful Family experience at Bourne's, Very friendly and knowledgeable. It was actually a pleasure to work with your Sales and More

by Kent Iafolla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Hymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Scott Santos
Jan 30, 2017 -

Bourne's Auto Center responded

Thank you for purchasing your pre-owned vehicle from our family owned and operated dealership! It was a pleasure assisting you with your purchase. Scott, Matt and Amy appreciate your kind words and recognition. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 19, 2017

Good people Jessica was very helpful and good experience overall for my car purchase . Matthew was very knowledgeable and made sure he had correct paperwork for m More

by cdesmo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Cygielnik, Jessica Corneau
Jan 24, 2017 -

Bourne's Auto Center responded

Thank you for choosing Bourne's Auto Center for your pre-owned vehicle! It was a pleasure assisting you and we are thrilled that Jessica and Matthew were able to share their knowledge. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 18, 2017

Good experience Fair price, painless transaction, no hassle. Enjoyed working with Jose. Prior experiences elsewhere were not positive. Enjoyed the experience and woul More

by D123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik
Jan 24, 2017 -

Bourne's Auto Center responded

We are thrilled you enjoyed your experience at our dealership! Jose is an amazing member of our team and he appreciates your kind words. We look forward to assisting you with your next purchase in the future. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 16, 2017

Thank you Jose! Thank you Jose for my first experience in buying a car i had so much fun test driving cars and spending the day with you and your staff. More

by Tete B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Bourne's Auto Center responded

We are honored to be part of your first car purchase! We are thrilled you were able to find a vehicle that best fit your needs and you had fun with the experience. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 15, 2017

Quick and trustwothy My father in law and I were buying a car to export back to our home country, Iceland. This was the first dealership we went to and to be honest we sho More

by TomasKjartansson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Bourne's Auto Center responded

We believe this will be our first sale to Iceland! We appreciate your business and high recommendation. We look forward to providing those customers with the same "No Hassle" pricing and customer service commitment. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 14, 2017

Excellent! Would and have recommended to anyone I started out the process looking for an affordable AWD vehicle. Caroline responded to my inquiry very quickly and set up my appointment after work. I More

by Ealbe318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Cygielnik, Caroline Simmons
Jan 17, 2017 -

Bourne's Auto Center responded

We are honored to have earned 5 stars across the board! Assisting you with your purchase was an absolute pleasure. John, Matt and Caroline are amazing members of our team and we are fortunate to have them. They appreciate your business and your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

January 13, 2017

A day with my rep.-Kim Bailey Kim welcomed me into a unique atmosphere. A dealership that displayed fun, family and professionalism. Most importantly I like how she enthusiastical More

by Shhh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2017 -

Bourne's Auto Center responded

Thank you for taking the time to review your experience. It was a pleasure assisting you with your purchase. The experience you described is exactly what every customer should expect when purchasing a vehicle at our dealerships. Kim and our entire staff appreciate your kind words. If you have any questions or concerns please do not hesitate to contact us. Thanks Again, Michael Kelley General Manager

...
379
...